1. 3.05 Rapid Re-Housing Case Management: Best Practices from the Alliance’s Rapid Re-Housing Program Standards
Ben Cattell Noll
Assistant Director- Veterans First SSVF Program
Friendship Place- Washington, DC

2. 1) Begin With the End in Mind
Ending poverty or ending homelessness?
There are 43 million Americans living in poverty and ,000 people experiencing homelessness at a given time
Exit Planning from Day 1
Clear, transparent policies and procedures
SMART Goals (Specific, Measurable, Attainable, Relevant, Timely)
Community Partnerships
Your program should not be the only identified support

3. 2) Stay Focused on What’s Important
Housing, Housing, Housing
Landlord outreach and engagement
Understanding Landlord/Tenant rights and barriers
Increasing Income
Assume employability
Don’t forget about benefits
Connecting to Resources
Identify essential community supports
Assist with making connection and troubleshooting

4. 3) Invest in What Works Train Staff in Best Practices
Motivational Interviewing
Critical Time Intervention
Harm Reduction, Trauma Informed Care, SOAR…
Focus on Outcomes
National Data
Program-Level Measures

5. Rapid Re-Housing Case Management Keys to Success
1- Begin With the End in Mind 2- Stay Focused on What’s Important 3- Invest in What Works