2. Who does What Where Database & Contact Management Directory (3W)
Field Information Services Unit
OCHA

3. Agenda Background/development history Overview of platform Outputs
Data Inputs
3W as a cluster tool
Development plans
IM Toolbox of best IM practices
Discussions

4. Why Is Who What Where Needed?
Core coordination tools
Contact Directory
Meeting Schedules
Who, What, Where
It presents an overview of the humanitarian response identifying gaps and duplications
Allows for drill-down analysis to support detailed co-ordination
Assists with monitoring and evaluation, and reporting on the crisis

5. Development History
Variations of the 3W have been used throughout every emergency response
Problems observed
Inefficiency
Lack of interoperability
Incompatibility
Poor documentation
Limited accessibility
Verifiability, objectivity & inclusiveness undermined
Earlier ‘homegrown’ 3W’s were reviewed to construct a standardized version (2004)

6. 3W Overview Integrated contacts management module
Authentication and privileges (security)
Control vocabulary that is extensible
Import and export facility
Multiple data entry and reporting outputs (canned and ad-hoc reporting)
Database synchronization
Easy installation, configuration & maintenance
Bi-lingual support
Supports stand-alone and web based multiple users

7. 3W Overview 3W currently installed and being supported in 22 sites
OCHA Asia Pacific Regional Office
OCHA Central/Eastern Africa Regional Office
OCHA West Africa Regional Office
OCHA Latin America & Caribbean Regional Office
Burundi
Chad
Cote d’Ivoire
DRC
Ethiopia
Indonesia
Kenya
Madagascar
Mozambique
Nepal
OPT
Somalia
Sri Lanka
Uganda
Zimbabwe
HIC Lebanon (archive)
UNAMA Afghanistan
UNDP Philippines

8. Outputs Canned Reports Access Report Generator
Contact Lists
Gap Analysis Matrix
Projects by Clusters
Access Report Generator
Geo referenced output for map production
Web based, Excel

9. Reports
Gap Analysis

10. Reports
Project Report

11. Reports
Contact List

12. Maps

13. Data Entry Multiple Data Entry methods offering maximum flexibility
Preformatted Excel sheet
Pre-generated MS Word Forms-QA/updates
Web Form
Data import/export

14. Data Entry

15. 3W as a Cluster Tool Governance of the 3W The Role of OCHA
OCHA is committed to maintaining, developing and supporting at the HQ level
Hosting in Geneva server
In the field Data entry and report dissemination supported by OCHA
Production of required derivative products

16. 3W as a Cluster Tool The Role of Cluster Leads
Encourage partners to supply information to the 3W
Commitment to use the 3W as a Who does What Where Database and Contact Management Directory
Support Quality Assurance of cluster data
Case Study-Lebanon UNHAS passenger manifest

17. 2007 Development Plans Web services interface (RSS feeds)
Dynamic mapping
‘Light’ interface
More templates and canned reports

18. IM Toolbox www.humanitarianinfo.org/imtoolbox
OCHA IM Toolkit is a repository of IM best practices collected from the field
Mapping standards and templates
Standard IM products
Data standards
Rapid Assessment forms

19. IM Toolbox

20. Questions