1. IAMFA Benchmarking Overview
In 2017, we will be conducting the 16th annual benchmarking survey for museums and cultural institutions...
Robert Lambe
Facility Issues
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2. Facility Benchmarking for Cultural Institutions
This benchmarking group is designed for those who manage facilities for museums and cultural institutions. In the past 14 years, over 130 institutions from nine countries have participated. The survey is endorsed by IAMFA, the International Association of Museum Facility Administrators.
Program Sponsors:

3. Benchmarking Steering Committee
Monthly conference calls to:
Adjust/update survey
Identify new participants
Format and layout of report
Develop the Workshop agenda
Always looking for ways to improve/add value
Members:
Brent Adams, Library of Congress
Howard Evans, British Museum
Jennifer Fragomeni, Exploratorium
Kendra Gastright & Steve Hinz, Smithsonian Institution
Patrick Jones, Art Institute of Chicago
Guy Larocque, Canadian Museum of History
Linda McMillian & Jack Plumb, National Library of Scotland
Kevin Rellis, Natural History Museum-London
Tony Young, Carnegie Museums

4. Benchmarking - What Is It?
Bench . mark . ing: The search for industry best practices that lead to superior performance
IAMFA Benchmarking Summary

5. Benchmarking Process:
Update survey & reach consensus
Benchmarking Partners
Repeat
Track
Gather Data
Implement Ideas
Publish Comparisons
Focus on Those That Appear Better
2016 IAMFA Benchmarking

6. IAMFA Benchmarking Participation
63 Cultural Institutions
2016 IAMFA Benchmarking

7. Why do institutions benchmark?
Compare current performance with peers
Justify additional staffing or budget
Show performance trends
Track sustainability
Learn from each other
2016 IAMFA Benchmarking

8. IAMFA Benchmarking Program Components
Survey & Report
Enter your organization’s data into online survey forms
Results are reported to quantify comparisons
Shared Practices Meeting
One-day workshop the day prior to annual IAMFA meeting
Hear presentations & discuss issues of concern/best practices
IAMFA Benchmarking Summary

9. IAMFA Benchmarks – Report Excerpt

10. IAMFA Benchmarks – Report Excerpt10

11. IAMFA Benchmarks – Report Excerpt
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12. IAMFA Benchmarks – Report Excerpt
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13. IAMFA Benchmarks – Report Excerpt

14. 2016 Benchmarking survey was used to…
Establish operating budget for new museums
Establish staffing levels: new and existing
Evaluate outsourcing options
Evaluate energy targets
Determine sourcing options for electricity
Begin discussion on temperature/humidity set points
2016 IAMFA Benchmarking

15. IAMFA Benchmarking Summary
IAMFA Benchmarks
IAMFA Benchmarking Summary 15

16. IAMFA Benchmarking Summary
IAMFA Benchmarks
IAMFA Benchmarking Summary 16

17. IAMFA Benchmarking Summary
IAMFA Benchmarks
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18. Benchmarking Workshop – 2016 Participants
2016 IAMFA Benchmarking

19. 2016 Breakout Sessions Electrical Demand Sustainability Practices
Safety
Pest Control

20. Join us at the Annual Meeting...
Benchmarking Program Information:
FacilityIssues.com