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Executive Director - Dawson Books
The role of the Library Supplier Jane Johnson Executive Director - Dawson Books
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The original purpose… to act as a single point of contact for libraries to facilitate the acquisition of titles from multiple sources
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- level collection requirements - sourcing - chasing
Libraries role: - which titles - subject areas - readership - level collection requirements Suppliers role: - sourcing - chasing - ensuring the best services as far as delivery and customer service was concerned
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Library suppliers developed into additional /value added services
Library suppliers developed into additional /value added services A rich knowledge created shift in focus: Discoverability Approval and New Title plans Outsourcing of additional work from libraries
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- oiling the wheels of what has become a very sophisticated service
Library suppliers developed into additional /value added services A rich knowledge created shift in focus: Discoverability Approval and New Title plans Outsourcing of additional work from libraries Where are we now? - oiling the wheels of what has become a very sophisticated service - ebooks - supporting the demands of the modern day student
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- to continue to serve and support
Our challenges - to continue to serve and support - making the complex simple and organised - providing clarity out of confusion To be that ‘one stop shop’
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Supplying in a digital environment
DawsonEra set out to provide a simple, no risk way of taking advantage of digital content BUT further evolution of digital content and the ‘fear’ of loss of print sales, internet security, etc. has brought restrictions DRM restrictions Testing out ability to meet the basic reason for existence: serving the content our customers want. The complexity we successfully took out in the print world has returned
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How do libraries get the comprehensive coverage of content and service their students need?
Our aim is to be the most efficient route to market for libraries, great content, service and the best price for the services offered
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What we really really want…
- simpler supply route - a level playing field - to give customers choice
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We‘d love to hear your thoughts!
@Dawsonbooks
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