1. Currently we are struggling with Level 1, 2 and 3
Objectives:
Activities:
Digital NRM system, Emergency Management system etc (ICT4D)
Monitoring Evaluation and learning
Information and Communication Technology
1. Creative Innovative ICT projects aligned with CARE Programs Strategy
STRATEGIC:
“Differentiating”
Level 4
PROGRAM:
Project Management
Knowledge Management
Collaborative technologies
Bid, concept notes and proposals
2. Integrating ICT into programs. Use ICT as a tool for program effectiveness and impact.
“Improving Program delivery”
Level 3
3. Running the organization efficiently, effectively, with trusted data turned into knowledge and insight
OPERATIONAL
Finance system – Parmodzi
HR – HRMIS and Payroll system
Donor and sub grant Management
Grants and contracts management
Compliance and risk management
“Helping the organization run”
Level 2
4. Have the minimum Core infrastructure in place to ensure improved and efficient running of CARE Somalia office
Global System
Client computers (Laptop and desktops)
Global helpdesk system
Ms Office Applications
Network infrastructure (LAN and WAN)
FOUNDATIONAL
“Keeping the lights ON”
Level 1
Currently we are struggling with Level 1, 2 and 3
CARE SOMALIA: ICT ROADMAP FY17/18

2. FOUNDATION – LEVEL 1 Core Service Where we are
This is the lowest level of operation where we run Core ICT infrastructure which should be at reduced/minimal cost while improving staff productivity. This is the level of just keeping the “lights on”
Under this level the following should be streamlined and operational to be able to move to the next level;
Core Service
Where we are
Where we are expected to be
Remarks
Global System
We are using Microsoft Office Outlook 2010 and 2013 and OWA for our mail system.
Our server is Exchange based locally in Atlanta
Office365
Migration to Cloud Services
Ms Office Applications
We are currently using Office 2010 and 2013 Ms suites
Office 2013 and Office 365
Network infrastructure (LAN and WAN)
Currently we are in the process of infrastructure upgrade for both LAN and WAN.
Our servers are still running on Windows 2003 (outdated)
Current technology infrastructure which can support the technological advancement and changes (in line with the blueprint)
Global helpdesk system
Currently running a manual help desk.
Have a Global helpdesk system
Client Computers
Currently we have a hybrid of desktops and laptops. We are in the process of replacing obsolete equipments(in line with the replacement plan)
Provide staff with computers which are working well
NOTE: If this base is not built on a strong foundation then we shall have recurrent problems and other levels shall be built on shaky ground

3. OPERATIONAL – LEVEL 2
At this level we have basic systems which we would need in place to ensure that the organization can run efficiently, effectively and with trusted data turned into knowledge and insight. Systems to help the organization run
Core Service
Where we are
Where we are expected to be
Remarks
Finance system
We are currently using Parmodzi/Peoplesoft for our Financial management.
We need to explore other features/modules of Parmodzi that CARE Int. can use to enhance its efficiency and operations.
Integrated ERP.
(Which can handle Finance, Procurement, Logistics/Stores management, HR and Assets Management)
HR – HRMIS and Payroll system
We are currently using HRMIS and payroll system which are not integrated.
The HRMIS system is working fine with a few customization needs
The Payroll system needs a major review on parameters and reporting
Integrated HRMIS/Payroll System
Donor & Sub grant Management
Manually Managed from different locations/computers
Web based Donor & Sub grant Management system
Grants and contracts management
Web based grants and contracts Management system
Compliance and risk management
Web based Compliance and Risk Management system

4. PROGRAM – LEVEL 3
This level we are expected to use ICT for Improving program delivery and effectiveness across all program teams. This level is critical for the program management and will substantially help in donor reporting, compliance and transparency
This is the level where the program team now begins using ICT as an enabler to improve program delivery
Core Service
Where we are
Where we are expected to be
Remarks
Project Management
Manually Managed from different locations/computers
Integrated Project Management System.
Knowledge Management
We are currently using a hybrid of knowledge management systems i.e. we have SharePoint (Minerva, The Village, Somsud) and local file shares.
An integrated, user friendly knowledge management system which can be used for data analysis, reporting and ease of data retrieval
Collaborative technologies
Currently we are using WebEx and skype for collaboration
Need to use Skype for business and other collaborative tools i.e. Blue Jeans
Bid, concept notes and proposals
Web based integrated and shared bids, concept notes and proposal Management system

5. STRATEGIC – LEVEL 4
This is the top most level, where we shall use ICT as an innovation tool aligned with CARE Programs Strategy to help in SMART program delivery and success.
The system are expected to help CARE with data collection, repository, reporting, analysis, program delivery quality assurance and also conduct a real time monitoring and evaluations to the existing programs.
With this CARE will be able to re-align/strategize on the programs in place based on the facts and figures collected from the field.
NOTE: To be at this level, CARE International Somalia may have to ensure that the below 3 levels are stable, especially level 1.
Core Service
Where we are
Where we are expected to be
Remarks
ICT for Development “ICT4D”
Currently there are several systems in place which may need to be harmonized and their overall objective clearly understood
Partner with ICT4D NGO/INGOs and share lessons learnt and systems in place
We shall need different systems for different programs and responses i.e. Digital NRM system, Emergency Management system etc.
Monitoring Evaluation and learning/Quality Assurance
We currently have an M&E system
An integrated Monitoring, evaluation and learning system
Incorporate quality assurance in the system

6. CARE Somalia Roadmap in comparison to the CARE International ICT Blueprint
Focuses majorly on Level 1 and also cuts across the 4 levels i.e. Network Infrastructure upgrade, Office 365 migration/cloud migration
It also focuses on how to integrate ICT into programs (see attached)
CARE Somalia Roadmap
The roadmap focuses on 5 levels of ICT support, integration and alignment to programs and the overall CARE USA strategy.
It is divided into 4 critical levels
In conclusion:
The Roadmap is expected to work hand in hand with the CARE Atlanta ICT blueprint and also incorporate the overall CARE USA 2020 strategy.