1. What is a False Dispatch?
Chapter 3
Alarms: The First Line of Defense
What is a False Dispatch?

2. What is a False Dispatch?
“False Alarm Dispatch means an Alarm Dispatch Request to the police department, when the responding officer finds no evidence of a criminal offense or attempted criminal offense after having completed a timely investigation of the Alarm Site.”
Source: NBFAA Model Alarm Ordinance

3. What is an Alarm Dispatch Request?
“An Alarm Dispatch Request which is canceled by the Alarm Business or the Alarm User prior to the time the responding officer reaches the Alarm Site shall not be considered a False Alarm Dispatch.”
Source: NBFAA Model Alarm Ordinance

4. False Alarm Vs. False Dispatch
False Alarm: Alarm system detects alarm status erroneously through user error, equipment, etc..
False Dispatch: Notification of an alarm to the police department and responding authority finds no evidence of a criminal offense or attempted criminal offense.
Confused with the title of this slide? There actually is a very important difference between false alarms and false dispatches.

5. Alarms: The First Line of Defense
1- Introduction
2- What is an Alarm System
3- What is A False Dispatch
4- Impact of False Dispatches
5- Causes of False Dispatches
6- Preventing False Dispatches
7- User Controls
8- Sensors
9- The Control
10- The Central Station
11- How Authorities Respond
12- What to expect for Alarm Co.s
13- The Alarm Ordinance
14- Sources of Information
15- Site Survey
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