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Innovating Since 1998 Direct EDJE, we make A World of Difference info@directedje.com Direct Response Order Management Software A Proven Solution Since 1998. Was The First Of Its Kind Web Based Real-Time Order Management And Fulfillment Software. Was Created Under The Guidance Of A Fulfillment Partner With Over 27 Years Of Experience Toll Free: 800.604.0004 www.directedje.com
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Why We Started / The Spark Direct EDJE was formed to address the need within the fulfillment industry for next-generation internet delivered software Direct EDJE is committed to building software that not only meets industry standards, but more importantly exceeds the expectations of our clients today and in the future info@directedje.com Founded In 1998 Founded In 1998 Toll Free: 800.604.0004 www.directedje.com Direct Response Order Management & Fulfillment Software Direct Response Order Management & Fulfillment Software
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info@directedje.com Founded In 1998 Founded In 1998 Toll Free: 800.604.0004 www.directedje.com Direct Response Order Management & Fulfillment Software Direct Response Order Management & Fulfillment Software Fulfillment Is Our Bread & Butter Fulfillment Is Our Bread & Butter
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Why Choose the Software as a Service (SaaS) Model ? No hardware or software to buy, install, maintain or upgrade Access your data worldwide via the Internet 24/7/365 No programming expertise is required No developers are required No need for full-time IT staff to implement or maintain Direct Response Software is updated automatically no patching required Backups and security are our responsibility info@directedje.com Founded In 1998 Founded In 1998 Toll Free: 800.604.0004 www.directedje.com Direct Response Order Management & Fulfillment Software Direct Response Order Management & Fulfillment Software 99.99% Uptime Service Level Agreement (SLA) 99.99% Uptime Service Level Agreement (SLA)
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How Secure Is Your Data? Co-located secure servers @ the Hosting.com data centerHosting.com 24/7 real-time network traffic monitoring detects suspicious activity or patterns Offsite data backups Disaster recovery plans NOC Monitoring & support Enterprise firewalls Redundant internet connections Biometric physical security info@directedje.com Founded In 1998 Founded In 1998 Toll Free: 800.604.0004 www.directedje.com Direct Response Order Management & Fulfillment Software Direct Response Order Management & Fulfillment Software 99.99% Uptime Service Level Agreement (SLA) 99.99% Uptime Service Level Agreement (SLA)
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PCI DSS Compliant Credit Card Processing All PCI DSS controls are in place and maintained Additional firewalls protect the segregated credit card environment Server logs are monitored and retained Servers are hardened against intrusion and exploits Monthly vulnerability scanning helps ensure that compliance is always maintained Restricted environment and data access info@directedje.com Founded In 1998 Founded In 1998 Toll Free: 800.604.0004 www.directedje.com Direct Response Order Management & Fulfillment Software Direct Response Order Management & Fulfillment Software PCI Compliance: Secure Websites Secure Data PCI Compliance: Secure Websites Secure Data
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Personalized Support / Customer Support Is Critical Direct contact with development staff with a firsthand knowledge of the fulfillment industry Personalized support to each client Support, guidance, and consultation for you and your clients On-site training for your staff Direct EDJE is your partner, providing answers to your fulfillment questions info@directedje.com Founded In 1998 Founded In 1998 Toll Free: 800.604.0004 www.directedje.com Direct Response Order Management & Fulfillment Software Direct Response Order Management & Fulfillment Software Support After The Sale Is Critical Support After The Sale Is Critical
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