1. B2B Solutions Study Summary Charts June – September 2013

2. Supply Chain Insights LLC Copyright © 2013, p. 2 Agenda

3. Supply Chain Insights LLC Copyright © 2013, p. 3 Study Overview

4. Supply Chain Insights LLC Copyright © 2013, p. 4 The Majority of Respondents Work at Manufacturers and Average Revenue is $4 Billion

5. Supply Chain Insights LLC Copyright © 2013, p. 5 Over Half of Respondents Work in a Discrete Industry

6. Supply Chain Insights LLC Copyright © 2013, p. 6 Half of Respondents Work in IT, Nearly Half Are Managers and Over ¾ Work in the US

7. Supply Chain Insights LLC Copyright © 2013, p. 7 Agenda

8. Supply Chain Insights LLC Copyright © 2013, p. 8 Definitions

9. Supply Chain Insights LLC Copyright © 2013, p. 9 All Respondents Have EDI/XML and Are Somewhat Familiar with Their B2B Solutions

10. Supply Chain Insights LLC Copyright © 2013, p. 10 Most Respondents Are Familiar with the Use of EDI/XML for Order-to-Cash and Procure-to-Pay

11. Supply Chain Insights LLC Copyright © 2013, p. 11 Agenda

12. Supply Chain Insights LLC Copyright © 2013, p. 12 For Both Sales and Purchase Orders, Over Half of Orders Are Exchanged via EDI/XML

13. Supply Chain Insights LLC Copyright © 2013, p. 13 On Average, EDI/XML Sales Orders Are Shipped Somewhat Faster with No Manual Intervention

14. Supply Chain Insights LLC Copyright © 2013, p. 14 For Both Sales and Purchase Orders, Over One- Third Report Tracking Internal Costs of Orders

15. Supply Chain Insights LLC Copyright © 2013, p. 15 Awareness of Internal Order Costs Is Low for Both Order Types

16. Supply Chain Insights LLC Copyright © 2013, p. 16 The Top Challenge for Orders Not Processed via EDI/XML Is Added Time

17. Supply Chain Insights LLC Copyright © 2013, p. 17 About Half Report the Orders Change at least Once; About 60% Process Changes via EDI/XML

18. Supply Chain Insights LLC Copyright © 2013, p. 18 The Top Challenge for Order Changes Not Using EDI/XML Is Having More Imperfect Orders

19. Supply Chain Insights LLC Copyright © 2013, p. 19 EDI/XML Benefits Accuracy Most for Both Sales and Purchase Orders

20. Supply Chain Insights LLC Copyright © 2013, p. 20 Business Partner Relationships Is Top Supply Chain Element to Improve with EDI/XML

21. Supply Chain Insights LLC Copyright © 2013, p. 21 ASNs and Purchase Order Acknowledgements Are Most Important Elements of EDI/XML for Improving Supply Chain Performance

22. Supply Chain Insights LLC Copyright © 2013, p. 22 Non-Discrete Industries and Non-IT Roles Are More Likely to Consider Purchase Order Acknowledgements to be Important

23. Supply Chain Insights LLC Copyright © 2013, p. 23 Customer Order Captures and ASNs Are Top Performing Elements of EDI/XML for Improving Supply Chain Performance

24. Supply Chain Insights LLC Copyright © 2013, p. 24 Greatest Gaps in Performance: ASNs and Purchase Order Acknowledgements

25. Supply Chain Insights LLC Copyright © 2013, p. 25 Only 6% Report Offering a Discount to Customers for Use of EDI/XML

26. Supply Chain Insights LLC Copyright © 2013, p. 26 Open-Ended Comments about B2B Solution Performance

27. Supply Chain Insights LLC Copyright © 2013, p. 27 Open-Ended Comments about B2B Solution Performance

28. Supply Chain Insights LLC Copyright © 2013, p. 28 Agenda

29. Supply Chain Insights LLC Copyright © 2013, p. 29 82% of Respondents Are at least Slight Familiar with Companys Distribution Center

30. Supply Chain Insights LLC Copyright © 2013, p. 30 Two-thirds Report Receiving Shipments without Advanced Shipment Notices or Dispatch Advices

31. Supply Chain Insights LLC Copyright © 2013, p. 31 Top Challenges When Dont Have ASNs Are Longer Receiving Times and Inability to Plan Labor Schedules

32. Supply Chain Insights LLC Copyright © 2013, p. 32 Without ASN, Biggest Impact to Supply Chain Is Need to Expedite Shipments More Frequently

33. Supply Chain Insights LLC Copyright © 2013, p. 33 On Average, Shipments without ASNs Cost $78 per Order Extra

34. Supply Chain Insights LLC Copyright © 2013, p. 34 Nearly Half Report That Any of Their Inbound Shipments Are Not Labeled with Barcodes or RFID Tags

35. Supply Chain Insights LLC Copyright © 2013, p. 35 On Average, Shipments without Barcodes or RFID Tags Cost $57 per Order Extra

36. Supply Chain Insights LLC Copyright © 2013, p. 36 Agenda

37. Supply Chain Insights LLC Copyright © 2013, p. 37 Ability to Use Data Is Top Supply Chain Pain

38. Supply Chain Insights LLC Copyright © 2013, p. 38 Variations in Supply Chain Pain by Subgroups

39. Supply Chain Insights LLC Copyright © 2013, p. 39 Four in Five Report Having a Formal Supply Chain Organization

40. Supply Chain Insights LLC Copyright © 2013, p. 40 Respondents Identify an Average of 6 Functions That Report through the Supply Chain