1. Martin Duffy, Collaboration and Improvement Director, Kier

2. England’s Economic Heartland
Martin Duffy – Collaboration and Improvement Director, Kier Highways
The process and benefits of collaboration between the LAs, LEPs and private sector partners

3. X 21 X 1 Why do it? To move from this… …to this Outcomes Client
Service Provider
Supply Chain
…to this
X 1
Outcomes
Client
Service Provider
Supply Chain

4. How to create a single conversation
Collaboration – a process
Establish purpose
Define current state
Create vision expressed in operational terms
Establish targets and measures
Choose the right partner
Establish criteria
Determine scope and duration
Procure or renegotiate
Display strong leadership
Exhibit attributes
Ensure continuity
Remove blockages
Develop common goals
add value through the sharing of knowledge, skills and resources
to deliver schemes faster and at less cost
improve the operation and resilience of road networks
provide the focus for a single conversation
Create integrated governance
Create joint management team
Establish end- to-end processes
Establish meeting structure
Integrate and share systems
Share resource
Co-locate teams as required
Obtain collective understanding
Establish joint communication mechanism
Share information and knowledge
Engage supply chain
Identify advocates
Ensure leadership support
Maintain awareness of impact
Review interfaces
Assess potential impact
Adjust behaviours and processes
Ensure collaborative competencies
Engender trust
Ensure awareness of goals
Identify required skills and knowledge
Identify required behaviours
Provide guidance
Measure relationship
Ensure leadership support
Implement joint improvement teams
Establish business case Establish joint teams
Establish share mechanism Undertake process improvements
Determine targets Deliver innovative products and services

5. Added value Through the sharing of knowledge, skills and resources
LoHAC Apprentice Forum
4 contractors sharing responsibility – how do we make our network better
Coordinated learning activities – Blackfriars, construction sites, R&D facilities, safety tours
State of the Nation – life skills too!
Top job - Transport Commissioners office
LoHAC - best place to be an apprentice
LoHAC Apprentice Forum
LoHAC Apprentice tunnel safety tour

6. Deliver schemes faster and at less cost
Optimising Roadspace,the 1000 tonne Project
Focus on customer outcomes – disruption, cost, JTR, etc
Choose the right delivery partners – client, NCC, TO, provider, suppliers
Challenge conventional working practices/behaviours – closet plant, risk allocation
Benefits delivered – 240t – 1000t – c400t – replicated across HE
Long term impact – reduced NOC, better RoI – stronger economy

7. Thank you