1. Todd Scaletta, MBA, CMA, FCMA March 2, 2010
Create Possibilities: Use CSR Initiatives To Drive Value in Your Organization
Todd Scaletta, MBA, CMA, FCMA
March 2, 2010

2. The Tyranny of the Three-Month Cycle

3. Compliance Requirements The Tyranny of the Three-Month Cycle
Financial Crisis
Technological Change
Global Competition
The Tyranny of the Three-Month Cycle

5. Conformance

6. Performance

9. To succeed financially, how should we appear to our shareholders?

10. To achieve our vision, how should we appear to our customers?
Financial
Customer
To achieve our vision, how should we appear to our customers?

11. Financial
Customer
To satisfy our shareholders and customers, what internal processes must we excel at?
Internal Processes

12. Financial
Customer
Enablers
To achieve our vision, how will we sustain our ability to change and improve?
Internal Processes

13. Financial
Customer
Enablers
Internal Processes

14. Improve Returns
Broaden Revenue Mix
Solve Customer Issue
Develop Eco-products
Process Improvements
Product Innovation
Eco-efficiency Audit