1. Making the most of digital 21st June 2017
UKCF WEBINAR SERIES
Making the most of digital
21st June 2017

2. Quick intro to Adobe

3. Microphone

4. Status updates/emojis

5. Chatbox

6. Making the most of digital 21st June 2017
UKCF WEBINAR SERIES
Making the most of digital
21st June 2017

7. Agenda Welcome and intros – Mike Scott (UKCF)
Welcome and intros – Mike Scott (UKCF)
Guest speaker – Scott Walker(Devon CF)
Update from Steve Mackenzie (D2 Change Review Panel Chair)
Q&A – open discussion
Next steps?

8. Digital Leadership Programme

9. 4 modules
12 masterclasses

10. Dates & Times

11. What you will learn… Our Programme Overview Masterclasses Programme
How to ensure your business gains a digital competitive advantage
Use of digital to help streamline processes and enhance productivity
Using digital to embrace change management
Gain the ability to recognise and embrace new technologies and future gaze
Our Programme Overview
Masterclasses Programme
Series of masterclasses at central locations
Open to all executives and aspiring leaders
High level associates and lectures
Virtual platform for ongoing learning

12. Your Project A chance to challenge your business
Your project will offer you the chance to embed your new learning and its adoption. You will cover the following in a short report -
The digital economy and its trends
How digital will impact on business development
Digital challenges and opportunities on specific operations
Digital roadmap to set out recommendations and implementation plan
Mentoring will take place throughout the project
A chance to challenge your business

13. Strategic development
Digital Vision
Strategic development

14. Digital Vision
Digital – The method, the process, the route to Donors, Groups & Communities Connected – Internally, Externally, with donors, groups, peers & partners Foundation – Us, our vision, our mission, our theory of change

15. The Project
Culture & Strategy

16. PROSPECTING

17. PROSPECTING
CONVERSION

18. PROSPECTING
CONVERSION
ON-BOARDING

19. PROSPECTING
CONVERSION
ON-BOARDING
RELATIONSHIP F

20. PROSPECTING
CONVERSION
ON-BOARDING
RELATIONSHIP
DISTRIBUTION F F

21. PROSPECTING
CONVERSION
ON-BOARDING
RELATIONSHIP
DISTRIBUTION
IMPACT F F
Feedback F F

22. PROSPECTING
CONVERSION
ON-BOARDING
RELATIONSHIP
DISTRIBUTION
IMPACT
REVIEW & GROWTH F F
Feedback F F

23. Donor Journey Operational Process Apr 2017—Sept 2017

24. Donor Journey Operational Process Apr 2017—Sept 2017 Oct 2017—Mar 2018

25. Donor Journey Operational Process Apr 2017—Sept 2017 Oct 2017—Mar 2018
Apr 2018—Oct 2018
Operational Process
Apr 2017—Sept 2017
Oct 2017—Mar 2018
Apr 2018—Oct 2018

26. Donor Journey Operational Process Prospecting Apr 2017—Sept 2017
Oct 2017—Mar 2018
Apr 2018—Oct 2018
Prospecting
Identify
Research
Compliance
Operational Process
Apr 2017—Sept 2017
Oct 2017—Mar 2018
Apr 2018—Oct 2018

27. Donor Journey Operational Process Prospecting Conversion
Apr 2017—Sept 2017
Oct 2017—Mar 2018
Apr 2018—Oct 2018
Prospecting
Identify
Research
Compliance
Conversion
Understand
Inform
Ask
Donation
Operational Process
Apr 2017—Sept 2017
Oct 2017—Mar 2018
Apr 2018—Oct 2018

28. Donor Journey Operational Process Prospecting Conversion On-Boarding
Apr 2017—Sept 2017
Oct 2017—Mar 2018
Apr 2018—Oct 2018
Prospecting
Identify
Research
Compliance
Conversion
Understand
Inform
Ask
Donation
On-Boarding
Set Up
Induction
Educate
Expectations
Plan
Operational Process
Apr 2017—Sept 2017
Oct 2017—Mar 2018
Apr 2018—Oct 2018

29. Donor Journey Operational Process Prospecting Conversion On-Boarding
Apr 2017—Sept 2017
Oct 2017—Mar 2018
Apr 2018—Oct 2018
Prospecting
Identify
Research
Compliance
Conversion
Understand
Inform
Ask
Donation
On-Boarding
Set Up
Induction
Educate
Expectations
Plan
DISRUPTION
DISRUPTION
DISRUPTION
Operational Process
Apr 2017—Sept 2017
Oct 2017—Mar 2018
Apr 2018—Oct 2018

30. Donor Journey Operational Process Relationship Prospecting Conversion
Apr 2017—Sept 2017
Oct 2017—Mar 2018
Apr 2018—Oct 2018
Prospecting
Identify
Research
Compliance
Conversion
Understand
Inform
Ask
Donation
On-Boarding
Set Up
Induction
Educate
Expectations
Plan
Relationship
Strategy
Aims
Build
DISRUPTION
DISRUPTION
DISRUPTION
Operational Process
Apr 2017—Sept 2017
Oct 2017—Mar 2018
Apr 2018—Oct 2018

31. Donor Journey Operational Process Distribution Relationship
Apr 2017—Sept 2017
Oct 2017—Mar 2018
Apr 2018—Oct 2018
Distribution
Assessment
Decide
Fund
Feedback
Prospecting
Identify
Research
Compliance
Conversion
Understand
Inform
Ask
Donation
On-Boarding
Set Up
Induction
Educate
Expectations
Plan
Relationship
Strategy
Aims
Build
DISRUPTION
DISRUPTION
DISRUPTION
Operational Process
Apr 2017—Sept 2017
Oct 2017—Mar 2018
Apr 2018—Oct 2018

32. Donor Journey Operational Process Distribution Relationship Impact
Apr 2017—Sept 2017
Oct 2017—Mar 2018
Apr 2018—Oct 2018
Distribution
Assessment
Decide
Fund
Feedback
Impact
Visits
Reports
Results
Prospecting
Identify
Research
Compliance
Conversion
Understand
Inform
Ask
Donation
On-Boarding
Set Up
Induction
Educate
Expectations
Plan
Relationship
Strategy
Aims
Build
DISRUPTION
DISRUPTION
DISRUPTION
Operational Process
Apr 2017—Sept 2017
Oct 2017—Mar 2018
Apr 2018—Oct 2018

33. Donor Journey Operational Process Distribution Relationship Impact
Apr 2017—Sept 2017
Oct 2017—Mar 2018
Apr 2018—Oct 2018
Conversion
Understand
Inform
Ask
Donation
On-Boarding
Set Up
Induction
Educate
Expectations
Plan
Relationship
Strategy
Aims
Build
Distribution
Assessment
Decide
Fund
Feedback
Impact
Visits
Reports
Results
Review & Growth
Strategy
Aims
Ask
Donation
Prospecting
Identify
Research
Compliance
DISRUPTION
DISRUPTION
DISRUPTION
Operational Process
Apr 2017—Sept 2017
Oct 2017—Mar 2018
Apr 2018—Oct 2018

34. Funding For Digital Transformation
Donor Journey
Apr 2017—Sept 2017
Oct 2017—Mar 2018
Apr 2018—Oct 2018
Distribution
Assessment
Decide
Fund
Feedback
Impact
Visits
Reports
Results
Review & Growth
Strategy
Aims
Ask
Donation
Prospecting
Identify
Research
Compliance
Conversion
Understand
Inform
Ask
Donation
On-Boarding
Set Up
Induction
Educate
Expectations
Plan
Relationship
Strategy
Aims
Build
DISRUPTION
DISRUPTION
DISRUPTION
Operational Process
Apr 2017—Sept 2017
Oct 2017—Mar 2018
Apr 2018—Oct 2018
Funding For Digital Transformation

35. Funding For Digital Transformation
Donor Journey
Apr 2017—Sept 2017
Oct 2017—Mar 2018
Apr 2018—Oct 2018
On-Boarding
Set Up
Induction
Educate
Expectations
Plan
Relationship
Strategy
Aims
Build
Distribution
Assessment
Decide
Fund
Feedback
Conversion
Understand
Inform
Ask
Donation
Impact
Visits
Reports
Results
Review & Growth
Strategy
Aims
Ask
Donation
Prospecting
Identify
Research
Compliance
DISRUPTION
DISRUPTION
DISRUPTION
Operational Process
Apr 2017—Sept 2017
Oct 2017—Mar 2018
Apr 2018—Oct 2018
Funding For Digital Transformation
Human Resources

36. Funding For Digital Transformation Internal Communications
Donor Journey
Apr 2017—Sept 2017
Oct 2017—Mar 2018
Apr 2018—Oct 2018
On-Boarding
Set Up
Induction
Educate
Expectations
Plan
Relationship
Strategy
Aims
Build
Distribution
Assessment
Decide
Fund
Feedback
Impact
Visits
Reports
Results
Review & Growth
Strategy
Aims
Ask
Donation
Prospecting
Identify
Research
Compliance
Conversion
Understand
Inform
Ask
Donation
DISRUPTION
DISRUPTION
DISRUPTION
Operational Process
Apr 2017—Sept 2017
Oct 2017—Mar 2018
Apr 2018—Oct 2018
Funding For Digital Transformation
Human Resources
Internal Communications

37. Funding For Digital Transformation Internal Communications
Donor Journey
Apr 2017—Sept 2017
Oct 2017—Mar 2018
Apr 2018—Oct 2018
Distribution
Assessment
Decide
Fund
Feedback
Review & Growth
Strategy
Aims
Ask
Donation
Prospecting
Identify
Research
Compliance
Conversion
Understand
Inform
Ask
Donation
On-Boarding
Set Up
Induction
Educate
Expectations
Plan
Relationship
Strategy
Aims
Build
Impact
Visits
Reports
Results
DISRUPTION
DISRUPTION
DISRUPTION
Operational Process
Apr 2017—Sept 2017
Oct 2017—Mar 2018
Apr 2018—Oct 2018
Funding For Digital Transformation
Human Resources
Internal Communications
Finance

38. And so it begins….

39. Making the most of digital
Steve Mackenzie (Essex CF)
Chair of D2 Change Review Panel

40. UKCF Webinar series 2017 Upcoming
Wed 19th July - Fundraising compliance & GDPR (BWB)
Wed 2nd Aug – Living Wage Friendly Funders
Wed 23rd Aug - Impact measurement & evaluation