1. Demonstrating Innovation
Michael Cooper
Community Pharmacist,
Cooper’s Pharmacy, Belfast

2. Cooper’s Pharmacy Experience
Cooper’s Pharmacy part of local community for over thirty years, opening in 1986
Family owned pharmacy group with four community pharmacies across West Belfast
Five years working in community pharmacy

3. Drivers for Change Changing health landscape To deliver new services
Increasing prescription demands
Fully utilise the pharmacy team
More efficient work flow
Inspired by the way pharmacy has developed in UK and Europe

4. Our Innovative Solution
Robotic System

5. Our Innovative Solution
Design: Robotics influenced the design of the pharmacy. The system encourages a triangular workflow concept: 80-90% of what you are dispensing should be at arm’s reach. 
Safety: Everything is traceable through barcodes and the chances of picking errors is greatly reduced. Workflow and standard operating procedures are all built around the system.
Data Analytics: Delivers reports looking at the pharmacy’s demographics to help identify patients who would benefit from services e.g. patient with diabetes suitable for an MUR.

9. Key Outcomes “Future-proofed” the pharmacy Safer working environment
Optimises use of space and staff skills
Staff engagement
Patient satisfaction
“Change is not an event, it’s a process”
Cheryl James