1. © 2009 Eventure Events. All rights reserved. Best Practices in SAP PM Greg Olynyk Catalyst Paper Corporation Ltd.

2. About Greg Olynyk Greg is an SAP PM and PS Trainer for Catalyst Paper. Since 1997 he has acquired valuable experience in the manufacturing industry both in Maintenance and Engineering systems in SAP. Greg has been involved in creating training manuals, tip sheets and Captivate training modules as well as developing and maintaining the Training Centre web space. He has over 20 years experience as an applications trainer and consultant.

3. About CatalystPaper.com Catalyst is amongst North America's leading producers of mechanical printing papers With annual capacity of 2.5 million tonnes. With approximately 2,700 employees Original Go-Live Date: 1997 Current SAP Release: SAP ECC 5.0

4. You are here

5. Mill Locations in Canada

6. Crofton, BC

7. Port Alberni, BC

8. Campbell River (Elk Falls), BC

9. Powell River, BC

10. PRD Recycling Plant in Surrey, BC

11. Snowflake, Arizona

12. Best Practices in SAP PM Simple business process map for all to follow, from Managers, Eng., Planners, Supervisors, Operations and Trades. Feedback loops. The person reporting an issue needs to have a way to see if they have been heard. The planner needs to step away from the fire and plan the task list for anything that may be a re-occurring event, and then spawn the work order. Proper planning of a work order requires complete and accurate bills of materials. There needs to be a feedback loop from the trades to the planner in regards to BOM issues. The planner plans the job then estimates and sends it on through the approval process. Once approved, the planner can release it so that it can be properly scheduled. Once the work has been completed and documented then both the work order and notification are complete.

13. Concepts Stories…Logbooks, holding patterns of WO, un- planned WO, no completion history Stick vs. sugar ? Whats in it for me? Work Flow Diagrams (KISS) – each a course… Management/Planners/Supervisors/Trades/Ops on the same page, better communication…

14. Lessons Business process maps for all to follow Notifications can store Problem/Cause/Solution Stepping away from the fires, just as easy to create the task list first Repetitive procedures could be automated

15. Work Flow Overview Identify Opportunity Enter Notification Prioritize Notifications Create Work Order Schedule work orders Approve Work Order Plan Work Order Document Work TECO WO Assign W.O. Supervisor Planner Planning Backlog Postpone Complete Delete Execute Work I n p r o c e s s O u t s t a n d i n g Release W.O. Asset Care Program

16. Notifications Info Button (be informed, reduce dupes) To FL, EQ level, from IH01 Problem, Cause … Solution

17. Custom Menus – Basic & Advanced

20. Be Informed… Month stats Buttons to bring up history Recent 3 Notifications Recent Open WO

21. Drill Deeper ?

22. History (Problem / Cause / Solution)

23. Catalogue of Damages or Problems

24. Cause(s)

25. Catalogue of Causes

26. Catalogue of Repairs Made Solution(s)

27. Reports List of Items (IW69) or Activities (IW65)

28. Work Flow Overview Identify Opportunity Enter Notification Prioritize Notifications Create Work Order Schedule work orders Approve Work Order Plan Work Order Document Work TECO WO Assign W.O. Supervisor Planner Planning Backlog Postpone Complete Delete Execute Work I n p r o c e s s O u t s t a n d i n g Release W.O. Asset Care Program

29. Prioritize Notifications (IW28)(ZW28) Status Exclude ORAS, by PLG

30. Check WO Backlog (IW38) (ZW38)

31. Create Task List (IA11) Watch key date… You can copy existing Task List

32. Edit or New

35. Components

36. Work Flow Overview Identify Opportunity Enter Notification Prioritize Notifications Create Work Order Schedule work orders Approve Work Order Plan Work Order Document Work TECO WO Assign W.O. Supervisor Planner Planning Backlog Postpone Complete Delete Execute Work I n p r o c e s s O u t s t a n d i n g Release W.O. Asset Care Program

37. Create New WO(s) List In Process Notifications

41. Select Task List

42. Voila !

43. Calculate Costs and Estimate 1 2 3

44. PLND

45. Work Flow Overview Identify Opportunity Enter Notification Prioritize Notifications Create Work Order Schedule work orders Approve Work Order Plan Work Order Document Work TECO WO Assign W.O. Supervisor Planner Planning Backlog Postpone Complete Delete Execute Work I n p r o c e s s O u t s t a n d i n g Release W.O. Asset Care Program

46. Work Approval Monitor (WAM) Planner can PAPP at Limit $ PLND Work Orders - Work Flow We use work flow via Outlook emails Emails have link to work order ZWAM shows all work flows

47. WAM WorkFlow

48. ZWAM

49. PRINT (WOPM by Prometheus)

50. Once FAPPed - Release & PRINT

52. Planning WO Backlog ? Need Task List ? Expect Repeat ? Turn Approved Notification(s) into WO Revisions Operations, sub-ops Prep jobs (date driven) Pull in General Task Lists ? Services, Safety Operations with attachments (PRTs) and components Components to Operation Costing (Calc Costs, Estimates) Status to PAPP or PLND (Approvals)

53. Work Flow Overview Identify Opportunity Enter Notification Prioritize Notifications Create Work Order Schedule work orders Approve Work Order Plan Work Order Document Work TECO WO Assign W.O. Supervisor Planner Planning Backlog Postpone Complete Delete Execute Work I n p r o c e s s O u t s t a n d i n g Release W.O. Asset Care Program

54. Scheduling… Nightly SAP Data Dump Connections with Access > MS Project Connections Direct with MS Project Exports to Excel Templates (Daily Schedules) Hourly SAP Exports to HR (Human Resources) System – Where we assign available people to an Operation Best Practices ?

55. Work Flow Overview Identify Opportunity Enter Notification Prioritize Notifications Create Work Order Schedule work orders Approve Work Order Plan Work Order Document Work TECO WO Assign W.O. Supervisor Planner Planning Backlog Postpone Complete Delete Execute Work I n p r o c e s s O u t s t a n d i n g Release W.O. Asset Care Program

56. Completions (Follow-up) Shop Papers returned with comments ? What was bought not in BOMs -add to BOMs Operation planning accurate ? -Change Task List(s) Documenting Solutions in Notification Operation Complete (IW48) (Timecards ?) WO TECO (Include Notifications)

57. Conclusions What is Best Practices for what your people can be held to do ? Third party tools may help (Prometheus, Ivara EXP, HR, SQL, Project) Complexity increases with bolt-ons, coding, upgrades, team communications issues…

58. © 2009 Eventure Events. All rights reserved. Greg Olynyk Catalyst Paper Inc greg.olynyk@catalystpaper.com Questions ?