2. What is license A unique license number is given at the time of new installation.(For example: Lic no. olk162531) A software license both imposes restrictions and grants certain rights to the end user. Using the software outside of the terms of the license is considered an infringement and gives the owner the right to sue. License No

3. License Server License server determines and controls the number of copies of a software program permitted to be used based on the license entitlements that an organization owns. After fresh Installation or Re-Installations or closing, Products has to be licensed using licclient.exe which will connect our online Server at Delhi which works 24x7. At the time of Order Processing, Order System generates Transactions ID which is required to send Product License Request to Servers and Server Authenticate Transactions ID and Licensed Products and if this fails then return with Error Message. License Server Client Machine Internet Connection License Manager

4. License Value After fresh Installation or Re-Installations, Products has to be licensed using licclient.exe which will connect our online Server at Delhi which works 24x7. At the time of Order Processing, Order System generate Transactions ID which is required to send Product License Request to Servers and Server Authenticate Transactions ID and Licensed Products and if this fails then return with Error Message. License grants an end-user permission to use one or more copies of software in ways where such a use would otherwise constitute copyright infringement of the software owner's exclusive rights under copyright law.

5. Basic Requirements Port 8089 must be open. Internet connection is must. License must be registered at SCL Office.

6. Life Cycle of Products License Step1: Fill Order Form for New-installation Step2: Authenticate order Form from Account Department Step3: Asked License department for Transaction ID Step4: Install required product and active product with Transaction ID. License no is generated here.

7. 1.Fill Order form 2.Authenticate from Account Department 3.Asked License Department for Transaction Id 4.Installation of the required product 5.Update License 6.Product is ready for working 7.Update license before validity period expired New-Installation Validity of license is for limited time period (maximum for 12 months) Ask license department to increase validity In case of System format, database corrupt, server change, version of oracle is change, end of financial year Re-Installation or Closing Consult account department and ask License Department for DP-ID Update License 0 License no generates during product activation

8. Step5. Update Product License from license department Validity conditions for Product License (Maximum validity of license for a product is 12 Months) Life time: In this case, client pays for life time but do not get any support from Shilpi Office. If he desires any support, he has to pay for that. Every year, Client has to update license from Shilpi Office. For a financial year: License is updated for a financial year. Grace: After due date of amount, license validity can be increased for 10 to 15 days only. If anyone ask to increasing the validity of the license (whose validity is expired ) then please check a/c approval date. If it is approved then proceed the work otherwise ask the concerned person for approval date. Step6. Update product license with license utility Step7. Product is ready to work. But in the following cases case1. In case of Re-Installation: Reinstallation is required when, System format, Database corrupt, Server change and Version of Oracle is changed Case2. In case of Closing Consult account department for any pending. If approved by account department then ask license department for DP-ID. Do Re-Installation or Closing as per clients requirement. Step8. Update Product License before validity expired.

9. Location of License in Software License No

10. Note: In case of Fxfuture, license number can be viewed from Preferences>> About, as shown below:

11. License No Following window will open:

12. Roll of Built no in Software Build numbers are generally assigned in increasing order and correspond to new developments in the software. Location of Build no in Software Build no

13. Connectivity with License Server Click on test i-net connection to check connectivity of liceclient.exe with license server. Click here to Check internet connection

14. If net connection is ok then following message will display Note: An internet connection is required for connectivity.

15. License Utilities There are two license utilities 1. licclient.exe: This utility is used to update license of ORACLE based products (cApex10, Fxfuture, commex10, spot10, NBFC, Spot10 etc.) 2. sqlclient.exe : This utility is used to update license of SQL products (capexsql, comsql and fxsql)

16. Click here to Check internet connection 1. Tuned Database 2. Product Activation 3. Update License Status 4. Sent License Info. 6. Downloads Overview of licclient.exe is given below: Licclient.exe 5. Sent FA closing Request

17. 1. Tuned database Step 1: Go to package folder Step 2: Find License file(Named: licclient.exe) and run it Step 3: Select tuned database. Following window will open Select oracle Version Select database password (keep password same as of oracle) Click here to tuned database Enter database name Enter or select file name & Path

18. Step 4: Select the Oracles Version, either 8i or 9i/10g. Enter database name and Select the DAT file of latest backup to be restored. Then click on button Tune and Import Database. It will first tune the database and then import the backup from the backup file selected automatically. Step 5: After importing the full backup file, itll open the log file which shows the status of the backup importing. Step 6: Please check the log file of the backup import properly and if you get any message like Import terminated successfully with warning or Import terminated successfully, please call to Shilpi support and show the log file to them. Step 7: If the backup will get imported without warning then please call to Shilpi office and ask for Database ID for licensing

19. 1.Product Activation Select Product activation from licclient.exe menu. 1. Select Database Restoration / Fin. Closing or New Installation 3. Database name to be restored 4. Installation ID taken from Shilpi Office (in case of new installation) 2. Product ID of the Software 5. Database ID taken from Shilpi Office (in case of database restore/fin. closing) 6. Click on get activation. Following message must display

20. 3. Update license status (Renewal of license) Follow the following steps to update license: Step 1: Go to package folder or right click on exe icon>>properties>>find target Step 2: Find License file(Named: licclient.exe) Step 3: Following window will open. Click on test-I net connection and wait for the message Step 4: Following window will open. Click on Ok. Click here to Check internet connection

21. Step 5: Select update license status Click here

22. Step6: Following window will open. Enter database name (ex. NSE1011) Step7: Select Auto mode and click on get activation. Wait for a message as shown below: Step8: Click on Ok. Now, Package is ready to work.

23. 4. Send license info Send request if licensed database is not registered Enter Database name Enter company Id and Account Id (Both are Same) Always select Auto Mode Click here to send request It will show the status of sent request

24. 5. Send FA Closing Request Enter database name Enter Mobile no/ Ph. no Enter Contact person name Click on send request This option is used at the time of closing of a database. Ask the client to fill all details and send request for closing After sending request, a DCR will be created automatically(if all details are valid ). Now, FA Closing is allowed for that database.

25. 6. Downloads This option is used to download QRP, Blank database, SQL Talk, Print Files at the time of new installation.

26. This utility is used to update license of SQL based products (capexsql, comsql and Fxsql). Overview of sqlclient.exe is given below: Go to package folder or right click on package icon (as shown below)>>click on properties>> click on find target. From here you will reach in package folder. Find SQL client file(sqlclient.exe). Run sqlclient.exe sqlclient.exe

27. Following window will open 1.Product Activation 2.Update License Status 3.Send License Info 4.Send FA Closing Request 5. Downloads Click here to check Internet connection

28. 1. Product Activation Select Product activation from sqlclient.exe menu. 1. Select Database Restoration / Fin. Closing or New Installation 3. Database name to be restored 4. Installation ID taken from Shilpi Office (in case of new installation) 2. Product ID of the Software 5. Database ID taken from Shilpi Office (in case of database restore/fin. closing) 6. Click on get activation. Following message must display 6. Enter Exiting Activation Code

29. 2. Update License Status Step 1: Go to package folder Or Right click on package icon (as shown below) Click on properties>> Click on find target. From here you will reach in the package folder.

30. Step 2: Find License file (Named: sqlclient.exe) and open that file Step 3: Click on test-I net connection Step 4: Following window will open. Click on OK button. Click Here

31. Step 5: Select update license status Click here

32. Step 6: Following window will open. Enter all details : Step7: Wait for the following message Click on OK. Now, Package is ready for working. 1. Select Product ID either capexsql or comsql or fxsql (of which license wants to update) 2. Enter database name 3. Always select Auto Mode 4. Click on Get Activation

33. 3. Send License Info Send request if licensed database is not registered Enter Database name Enter company Id and Account Id (Both are Same) Always select Auto Mode Click here to send request It will show the status of sent request

34. 3. Send FA Closing Request Enter database name Enter Mobile no/ Ph. no Enter Contact person name Click on send request This option is used at the time of closing of a database. Ask the client to fill all details and send request for closing After sending request, a DCR will be created automatically(if all details are valid and payment is clear ). Now, FA Closing is allowed for that database. Select Product Type

35. Downloads This option is used to download QRP and Blank database at the time of new installation.

36. Activation of exchange or any other options in exiting database For it update license from license department and run licclient.exe to active exchange/exchanges or any other option.

37. New License System Update license by downloading latest exe of the software from www.shilpisoft.comwww.shilpisoft.com But in the following cases do not update software (for example cApex10) Case 1: if window is 2000 then do not update software by downloading new exe.If you will do this then license details may corrupt. Case 2 : If message : Annual maintenance is closed or pending for AMC or Your license Expired or Need Renewal, Please Renew/Purchase your license is coming then do not update software by downloading new exe. In the above cases update license by licclient.exe or sqlclient.exe

38. Troubleshooting (common Problems Faced) Problem1: Annual maintenance is closed or pending for AMC Sol: For Oracle based products: Run licclient.exe to sort out this problem. For it follow the following steps Step 1: Go to package folder or right click on package icon (as shown below)>>click on properties>> click on find target. From here you will reach in package folder. Step 2: Find License file (Named: licclient.exe)

39. Step 3: Click on test-I net connection Click here

40. Step 4: Following window will open. Click on Ok

41. Click here Step 5: Select update license status

42. Step6: Enter database name (For example: NSE1011) Step7: Select Auto mode and click on get activation. Wait for a message as shown below: Step8: Click on Ok. Now, Package is ready to work.

43. 2. For SQL based products: Run Sqlclient.exe to sort out this problem. For it follow the following steps Step 1: Go to package folder or right click on package icon (as shown below)>>click on properties>> click on find target. From here you will reach in package folder.

44. Step 2: Find License file (Named: sqlclient.exe) and open that file Step 3: Click on test-I net connection Step 4: Following window will open. Click on OK button. Click Here

45. Step 5: Select update license status Click here

46. Step6: Select product ID (for example: capexsql), enter database name Select Product ID either capexsql or comsql or fxsql (of which license wants to update) Enter database name Always select Auto Mode Click on Get Activation

47. Step7: Wait for a message as shown below: Step8: Click on OK. Now, Package is ready for working.

48. Problem2 : Your license Expired or Need Renewal, Please Renew/Purchase your license Sol: Run licclient.exe or sqlclient.exe to sort out this problem (for Steps Refer Problem: 1)

49. Problem 3: Database license invalid or not register for this PC Sol: Run licclient.exe or sqlclient.exe to sort out this problem (for Steps Refer to Problem: 1)

50. Problem 4: Maintenance renewal required, Please call vender for Renewal! Days left: 4 Sol: Run licclient.exe or sqlclient.exe to sort out this problem (for Steps Refer to problem: 1)

51. Problem 5: Data validation expired Sol: Run licclient.exe sqlclient.exe to sort out this problem (for Steps Refer to Problem: 1)

52. Problem 6: License Services/Renewal Request # Successfully failed,Please Check your internet connection and try Sol: 1.This error comes on server machine (at 2000 window because 2000 window does not support license system) after clicking on Get Activation. Ask client to update license at node machine otherwise check net connection. 2. Install package on node machine and update license. (For Steps Refer to Problem: 1)

53. Problem 7: Client can not save Voucher Entry Sol: This error occurs during voucher entry. Run licclient.exe or sqlclient.exe to sort out this problem. (For Steps Refer to Problem: 1) Problem 8: Miscellaneous error Sol: This error occurs during test i-net connection. Check internet connection otherwise ask client to open port 8089. Problem 9: Please check your internet connection or open port 8089 Sol: This error occurs during test i-net connection. Check internet connection otherwise ask client to open port 8089. Problem 10: Connection to server unsuccessful, open port 8089 Sol: This error occurs during test i-net connection. Shilpi license server is not working.

54. Note: Before running licclient.exe or sqlclient.exe consult License Department to increase license validity. An Internet Connection is must to sort out all license problems. Update license from node machine in case of oracle products. Always run new license utility.