1. Central e-Government Products: Current & Planned
E-Delivery Team, Cabinet Office
Jerry Fishenden
Created: Oct 2001
Last Update: Jan 03

2. UK Existing e-Government Layers
intermediaries
Government
portals
Commercial
Portals PC
Applications
Authentication
&
Authorisation
Transaction
Engine
Related
Organisations (eg
Pensions Industry)
User Experience
Interfaces
Existing OeE e-Government Products
Providers
DIS
User Interfaces + Web Service Interfaces
Helpdesk
Secure
Messaging
Central
Government, Local Authorities,
Agencies, etc
Knowledge
Network
UKOnline
Infrastructure
Metadata Framework (Dublin Core)
Security Framework
Data Interoperability (GovTalk/XML)

3. Existing UK e-Government Products (1)
“Government Gateway”
Live Q1 2003
Authentication
&
Authorisation
Transaction
Engine
Secure
Messaging
Helpdesk
Payments
authenticates users and transactions
supports userID/passwords
and digital certificates
- provides single identity for use across all government services
subset of functionality exposed via web services
SMS (cellphone) based authentication proven in R&D lab
single point of entry for all B-2-G, C-2-G and G-2-G messaging / transactions
checks, routes and audits all transactions
webmail 2-way secure communication between government organisations and users
functionality exposed via web services
utilities for departmental helpdesks
direct use for payments (e.g. debit cards) and via Gateway
functionality exposed via web services

4. Existing UK e-Government Products (2)
Live Q4 2003
UKOnline
Citizen
Portal
Knowledge
Network
GSI
“True North”
front-end portal for all UK citizen information
single platform and infrastructure for all UK government web sites
inter-government Ministerial and civil servant briefing system
public portal (subset of system) in process of development
internal secure government intranet
GSI 2 under procurement
dual, secure government data centres
currently under procurement: shortlist stage
will consolidate all central products into secure, twin data centres under one ownership

5. Take-Up e-Government Product Enhancements
2003
2003
2003
2003
UDDI.gov.uk
W3C DSIG
TTP
A&A federation
design-time & run-time location and use of e-government web services
moves Gateway to full W3C DSIG compliance
enables third parties to authenticate individuals electronically and for government to recognise appropriately issued third party credentials
provides federated trust model in place of simplistic single point of authentication and authorisation

6. Proposed Additional e-Government Products
all dates provisional
2003
2003
2004
2004
2005
2006
Notifications
Rules
Forms Server
Forms Store
Circumstances
&
Personalisation
Address
Database
Appointments
- allows departments to send user’s notifications via the user’s chosen channel
proof of concept built out by OeE R&D lab
pilot with Norwich Hospital and Surrey Council
defining functional specification for full tender
central repository of business and calculation rules (eg. benefits)
SoftLaw to be evaluated in OeE R&D lab
core design with OeE R&D lab
Forms server: A service that allows a portal or application to pick up a copy of the latest form and render it
Forms store: a secure storage system used to store part completed forms
holds personal information of the kind that has to be entered onto most government forms
provides the personal info for use with other products, such as Rules
controlled / updated by citizens
- captures registered address for each service a user has enrolled for
- allows users to roll up addresses and split them down as appropriate: the engine will notify the appropriate organisation of the change automatically
- quick route to change of address for services enrolled for
- allows a user to set up, change and cancel various appointments for Government services

7. e-Government Foundation Layers - Vision
Intermediaries
(eg NACAB,
Banks,
Employers)
Government
Portals
(central,
Local)
Commercial
(eg. Yahoo,
MSN) PC
Applications
(eg. Money,
TaxSaver)
A & A
Transactions
Related
Organisations (eg
Pensions Industry)
User Experience
Interfaces
e-Government Products
Providers
Direct User Interfaces + Web Service Interfaces
Helpdesk
& MIS
Secure
2-way
comms
Central
Government,
Local Authorities,
Agencies, etc
Document/
Knowledge
Mgt
Private Sector
(eg. Upmystreet.com,
MapPoint.Net)
Portable
Devices
(eg phones,
PDAs)
iDTV
Kiosks,
Libraries,
etc
Notifications
Metadata Framework
Security Framework
Data Interoperability (XML)
Forms
Rules

8. e-2-e tech scenario (basic overview)
Local Govt
Portal
Notifications
Citizen
DIS
EAI
Other Orgs
LGs
central govt
police
etc
office worker
mobile worker
Intranet
Backend
systems
Government
Gateway
Authentication
and Message
Routing
2-3

9. Business Scenarios
Core “Joined-up” initiatives (spanning employers, pensions companies, local and central government departments):
Retirement planning
Welfare benefits
Children with special needs
Basic mono-services (eg tax return, VAT return, council tax, etc)