1. Steven Garrison Chief Information Officer City of Fairfield
Doing more with Less
Steven Garrison
Chief Information Officer
City of Fairfield

2. City of Fairfield Size:36.7 square miles Population 109,000
Organization Size: 630 FTE
Police Department
Fire Department
2 Water Plants
Public Works
Transit Department
Parks and Recreation
Senior Services
Administration (HR, Finance, Legal)

3. City of Fairfield IT 1 CIO 2 IT Managers 2 Senior Analysts
1 Telecommunications Analyst
1 Network Administrator
1 GIS Analyst
2 Programmer Analysts
3 IT Technicians
2 part time IT Assistants
13 FTE and 2 Part time

4. City of Fairfield IT 600 Desktop and Mobile computers 60 Servers
Spread out over 19 locations
60 Servers
Financials
Water Utility Billing
Police and Fire Systems
GIS
Website and Internet
File and Print Services
Recreation Registration
Event Ticketing

5. City of Fairfield IT Network Design and Support Telecommunications
Telephone/PBX
Voic
Public Safety and Public Works Radio
Software Development
Building Permit System
Police Support Applications

6. Eliminate what doesn’t make sense
IT still performed operational services
Payroll
Accounts Payable
IT still provided print services:
Water Bills

7. Transition Moved all printing to the City Print Shop
Transferred operational responsibilities to Payroll and Accounts Payable
Saved approximately 12 hours per week of IT staff time

8. Eliminate black holes
Repairing aged desktops took 3 times as long to complete, and the customer still was left dissatisfied
Departments ordered their own desktop equipment through IT and directed who got the new units
The “hand me down” syndrome thrived

9. Transition Desktop dollars moved from all departments to IT
Desktop replacements determined and directed by IT
One year later the hand me downs have left and help calls have decreased

10. Focus on Staff Development
All Decision making occurred at the CIO level
CIO was the hardest working person
Heavily reliant on consultants and vendors

11. Transition Upgraded our Legacy Financial System
Eliminated Hardware and Operating System maintenance saved $38,000 per year
Eliminated 2 consulting contracts saved $14,000 per year
Eliminated all UNIX systems

12. Transition
$5,000 per employee per year dedicated for skill development
Authority/Responsibility delegated down to the lowest level possible
CIO freed from daily decisions

13. Summary Refocus IT Eliminate what doesn’t make sense
Eliminate the IT “black holes”
Focus on IT Staff development

14. A force multiplier is a term referring to a factor that dramatically increases (hence "multiplies") the effectiveness of an item or group.

15. Seize opportunities
Even with less resources IT should be looked upon as solution providers

16. Municipal Closed Circuit TV
Less than 45 days to design and implement
Less than $30,000 project cost
- paid for by COPS grant
100% deployed by City staff

17. Municipal Closed Circuit TV
6 Camera system
- Sony Pan/Tilt/Zoom
- Dotworkz all weather enclosures
Wireless transmission
- 5.8 MHz Tranzeo Access Points
- 4.9 GHz

18. Municipal Closed Circuit TV
OnSSI IP Surveillance Server Software
- retired desktop computer
- 1 TerraByte drive
7 days of storage
Viewing application located in Police Dispatch and Patrol Sergeants Office

19. Summary IT designed the solution Police acquired COPS grant
Police handled public information
Public Works installed cameras
Planning assisted with Antenna regulation