1. A quick reference guide to Taiwan’s National airline

2. Commenced services to NZ: 2011
2 Letter code: CI
Ticket stock: 297
Agent Commission: 5% (T/T) & 7% (L/H) (ex-NZ only)
Aircraft: AIRBUS A XWB
Cabin options: ECO/ PREM ECO/ PREM BUS
Rewards Program: DYNASTY FLYER
Member of alliance : SKYTEAM

3. Inbound: Departure CI53 1250/1800 (Depart TPE 2350, arrival AKL +1)*
Operates daily from AKL (via BNE) to TPE and onwards to our wider network
Outbound: Departure CI /2130 (Arrival TPE )*
Inbound: Departure CI /1800 (Depart TPE 2350, arrival AKL +1)*
*(Please refer to GDS for amended flight timings due Daylight Saving w.e.f30SEP18)
Options with QF codeshare flights via CHC/AKL to SYD/MEL to connect with our flights ex-AU (fares and CI codeshare flights in GDS)
Network: 156 destinations in 29 countries worldwide with a strong focus on Asia
Competitive airfares to Australia, Asia , Europe , USA & Canada

4. Route Map

5. Where do we Fly North East Asia South EastAsia South Asia China Europe
Tokyo
Manila
Delhi
Beijing
Shenyang
Amsterdam
Osaka
Ho Chi Minh City
Shanghai
Haikou
Frankfurt
Fukuoka
Hanoi
Australia
Guangzhou
Wuhan
London
Nagoya
Phnom Penh
Brisbane
Xiamen
Wuxi
Rome
Hiroshima
Chiang Mai
Hangzhou
Sanya
Vienna
Kagoshima
Bangkok
Urumqi
Yancheng
(other cities within EU with KLM)
Okinawa
Jakarta
Nanjing
Lijiang
Miyazaki
Kuala Lumpur
Shenzhen
Chongqing
North America
Sapporo
Denpasar
Qingdao
Nanchang
Honolulu
Shizuoka
Singapore
Chengdu
Dalian
Los Angeles
Toyama
Surabaya
Xian
Wenzhou
San Francisco
Takamatsu
Yangon
Fuzhou
Zhengzhou
New York
Penang
Ningbo
Changsha
Seoul(ICN & GMP)
Hong Kong
Vancouver
Busan
Macau
(other cities within NA with DL)

6. Taiwan Visas
Free 30 day tourist Visa provided on arrival for most common passports (NZ, AU, EU, UK, US & Canada).
Chinese passport holders need a visa for Taiwan .
No transit Visa required for many other countries: Filipino, Indian, Vietnamese.
Please remember to check if your customer requires an AU transit Visa.

7. Transiting in Taipei
Complimentary ½ day sightseeing tour for passengers with 7+ hours in transit.
Novotel Taipei Taoyuan Airport is a good option for STPC’s or for long transits (book through CI AKL office).
(FOC for Business Class passengers for a max
stay of 8 hrs. More than 8 hrs a cost of
$300TWD applies per hr. Eco/Prem Eco pax
have to pay for STPC
Permitted for 1 free stopover in TPE (except lowest booking classes L/X/N).

8. A Onboard Experience

9. e

10. e

11. ECONOMY CLASS

12. PREMIUM ECONOMY

13. PREMIUM BUSINESS SkyPriority Service Content: Priority check-in
Priority baggage check-in 
Priority ticket counter service at airports
Priority transit counter service 
Priority safety inspection service at designated airports 
Priority document inspection service at designated airports
Priority boarding 
Priority baggage claim

14. In-flight Meals *
Meals reflected are Premium Business and Premium Economy class meals. Amenities kit are business class section only

15. Ticketing Guide Trans-Tasman
AUS to New Zealand
Economy Super Saver
Economy Saver
Economy Semi Flex
Economy Flex
Premium Economy Saver
Premium Economy Flex
Business Saver
Business Semi Flex
Business Flex
RBD
X/L
R/Q/H/N
K/V/T
Y/B/M E
W/U D C J
Free Baggage Allowance
30 KG
35 KG
40 KG
Rebooking (each direction)
YES. TKT needs to be reissued
YES. Free revalidation
Reissue (b4/afte dep.)
$60
$40
$20 $0
Cancellation/Refund NO
$110
Min Stay
Not applicable
Max Stay
Check Fare rules
Check Fare Rules
No Show
Seat Selection
YES
Earn FREQ Miles 0%
50%
80%
100%
115%
125%
130%
Upgrade with FREQ Miles
YES. upgrade to Premium Economy only (apply to A350/B777 aircraft type) YES. upgrade to Business Class (apply to non- A350/B777 aircraft type)
YES. Upgrade to Premium Economy, Business Class
CHD Discount
75% of adult net
INF Discount
10% of adult net

16. Ticketing Guide LongHaul
AUS to World Except New Zealand
Economy Super Saver
Economy Saver
Economy Semi Flex
Economy Flex
Premium Economy Saver
Premium Economy Flex
Business Saver
Business Semi Flex
Business Flex
RBD
X/L
R/Q/H/N
K/V/T
Y/B/M E
W/U D C J
Free Baggage Allowance
30 KG
35 KG
40 KG
Rebooking (each direction)
YES. TKT needs to be reissued
YES. Free revalidation
Reissue (b4/afte dep.)
$300
$200
$100 $0
Cancellation/Refund NO
$385
Min Stay
Not applicable
Max Stay
Check Fare rules
Check Fare Rules
No Show
Seat Selection
YES
Earn FREQ Miles 0%
50%
80%
100%
115%
125%
130%
Upgrade with FREQ Miles
YES. upgrade to Premium Economy only (apply to A350/B777 aircraft type) YES. upgrade to Business Class (apply to non- A350/B777 aircraft type)
YES. Upgrade to Premium Economy, Business Class
CHD Discount
75% of adult net
INF Discount
10% of adult net

17. Frequent Flyer Program
DYNASTY Flyer (Tiers: Gold/Emerald/Paragon)
Free to join , Free WiFi on 777 and A350 aircrafts for all Dynasty members
SKYTEAM Rewards Member & SkyPriority Service
Great membership benefits when flying CI & other SKY TEAM partner airlines
Business Class Lounges:
Strata Lounge in AKL
Mania Lounge in CHC
SKYTEAM lounges overseas
SkyPriority Service Content:
Priority check-in
Priority baggage check-in 
Priority ticket counter service at airports
Priority transit counter service 
Priority safety inspection service at designated airports 
Priority document inspection service at designated airports
Priority boarding 
Priority baggage claim

18. AWARDS
CI winner of Red Dot design award 2015 for its 777 NextGen Cabin, and CI Sky Lounge Terminal 1 Taoyuan airport
Voted by Mix-n-Match OTA in 2016 as one of the most preferred carrier for Kiwis flying Trans Tasman
Best crew uniform winner 2016 (Ray Chen-designer)
Nominated Best Online Carrier in TAANZ 2017 Awards
CI in-fight magazine “Dynasty Flyer” won the 2017 Awards for Publication Excellence
CI was named “Best airline in North Asia" for the third consecutive year at award ceremony for the "12th Global Traveler Tested Reader Survey Awards" held on Dec. 8 by Global Traveler magazine, according to CAL
China Airlines Wins Red Dot Design Award
Following in the footsteps of other prestigious brands including Apple's renowned iMac and iPhone, BMW's i3, and the celebrated Dyson Air Multiplier bladeless fan, China Airlines‘ NexGen cabin design for its ER aircraft has now garnered a Red Dot Design Award for The seat design for the new Premium Business Class has achieved a 'Best of the Best' designation, marking the first time a business class cabin design has won such an accolade. In addition, China Airlines' Sky Lounge was also named as a winner at the awards. Known as "the Olympics of Design"