1. ACTUATOR REPAIR SERVICES SA (PTY) LTD (ARS)
COMPANY PROFILE
Phone: +27 (011)
Fax: +27 (011)

2. Company Profile Postal Address PO Box 1291, Springs 1560
Physical Address
68 Wright Road, Nuffield Springs
Directors
Daniel Radebe; Zandra Buckley; Peter O’Brien
Company Registration Number
Vat Number
Telephone Number
(011)
Telephone - International
Facsimile
(011)
Facsimile - International
Address

3. INTRODUCTION THE COMPANY
Actuator Repair Services commenced trading April 1992 and has earned a fine reputation as actuator specialists in design, manufacturing and servicing. We are also registered electrical contractors, control panel design and manufacturer. We are proud to say that we are a properly established S.M.M.E Company and that we are registered as such.
THE COMPANY
Actuator Repair Services is a company specializing in the refurbishing of all types of actuators including assistance with modifications and retrofitting. We continuously strive to improve our level of service to our customers by providing a quality product (fully guaranteed) within very good turn around times a competitive prices. We are a wholly owned private company with 45 employees.

4. CAPABILITIES DESIGN ENGINEERING
Actuator Repair Services offers a complete engineering service and can supply (and maintain) any type of actuator, fully refurbished or modified to customer requirements, full guaranteed (certificate) for 1 year on mechanical parts only. We also have a 24 HOURS PER DAY; 7 (seven) DAYS A WEEK breakdown service. Maintenance can be carried out on site or at our works, for set periods and fixed costs. On site (in situ) inspections and servicing can also be carried out. We have fully equipped mobile workshops including test benches.
DESIGN ENGINEERING
Part of the service we offer is to assist customers with the optimization of their actuators. EXAMPLE! Adapter mounting plates and drive shafts; adapter extension systems, modification/upgrading of existing actuators to improve control and performance levels, are also done. EXAMPLE: Fitting of current position transmitter (c.p.t.); retrofitting of electronic controls; braking systems; fitment of stop-limit-creep devices, manufacture aluminum bronze drive nuts and gears for new and refurbished actuators. Any GENERAL ENGINEERING – EXAMPLE: CNC turning, CNC Milling, wire sparking, laser cutting, Hydraulic cylinder manufacture etc.

5. QUALITY CONTROL LEAD TIMES
We adhere to ISO 9002 quality management systems. Detailed quality control/process plans are issued with each work order. Repair, manufacture or modifications are strictly controlled by means of proper documentation, which have been developed. Documents can also be tailor made to customer requirements. All repaired items are identified through serial numbers, which are fully traceable throughout the system.
LEAD TIMES
As previously stated, very good, but will also vary according to the type of refurbishment or manufacture involved.

6. RANGE OF EXPERIENCE Auma EMG Rotork Euba Lewa Hopkinson Keystone Noah
Actuator Repair Services expertise covers a wide range of actuators and gearboxes. We are specialists in the following types:
Auma
EMG
Rotork
Euba
Lewa
Hopkinson
Keystone
Noah
Schiebel
Dabeb Elram
Centork
Siemens
Jocomatic
Bernard
Flender
SEW
Nord
David Brown
Fenner
Hansen

7. MAJOR CUSTOMERS Eskom Power Stations Rand Water
Department of Water Affairs
Umgeni Water
Bloem Water
Amatola Water
Anglo Gold Operations
Highveld Steel
Samquartz
Sappi
Rio - Tinto
J.C.I
I.M.S
Goldfields
Sasol
Acsa
TSB Sugar
Bearing Man Group
To mention a few

8. CONTRACTS OUR OBJECTIVE
Actuator Repair Services continuously receives service contracts on refurbishing of actuators from various power stations since 1993
OUR OBJECTIVE
Provide quality products whether new, refurbished or modified a competitive prices and on time. Continuously develop our staff into skilled workers that will give our clients the best service, and our company he edge in the market place.

9. To ensure that a contract is carried out within the agreed time scale
OUR MISSION
Dedicating ourselves to the highest level of customer service, providing a nationwide manufacturing/sales network to satisfy our growing base of customers.
To provide a prospective customer with a high level of confidence that goods and services supplied to an order will comply with an agreed specification
To contribute to the objectives of the company by optimizing the direct costs of quality assurance against the cost of potential losses, defects and wastage.
To contribute to the implicit value of perceived goodwill and credibility.
To ensure that a contract is carried out within the agreed time scale