1. Skype for Business Mac Client
11/24/2018 2:59 AM
Skype for Business Mac Client
Chermaine Li
Sr. Program Manager
Skype for Business & Microsoft Teams
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2. Agenda Skype for Business & Microsoft Teams
Improvements on the Mac client
Demo
Troubleshooting
Additional Resources
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3. Skype for Business & Microsoft Teams
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4. Skype for Business customer feedback
11/24/2018 2:59 AM
Skype for Business customer feedback
Rationalize end-user apps and clients
More intuitive, easier to use
Greater quality and reliability
Simpler administration
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5. We are simplifying our cloud portfolio
11/24/2018 2:59 AM
We are simplifying our cloud portfolio
Bringing together Skype for Business Online and Microsoft Teams
Modernizing our infrastructure
One client experience for voice and video
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6. Related Ignite 2017 sessions
11/24/2018 2:59 AM
Related Ignite 2017 sessions
Microsoft 365: Transform your communications with Microsoft Teams and Skype for Business (Mon., Sept. 25)
Plan your UC refresh correctly: Skype for Business on-premises vNext (Tues., Sept. 26)
Session recording and slides are available for download after Ignite ends. +
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7. Improvements on the Mac client
11/24/2018 2:59 AM
Improvements on the Mac client
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8. Key improvements released this year
11/24/2018 2:59 AM
Key improvements released this year
Boss/Admin: Delegation management
USB device support & enhancements
P2P screen & file sharing
Polycom RealConnect
Public/private meeting
PowerPoint sharing
Join meeting audio by phone
Mac Touch Bar
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9. Key upcoming client improvements
11/24/2018 2:59 AM
Key upcoming client improvements
Support certificate-based authentication
Simplified sign-in UI
Show missed messages when IM archiving is off
Join meeting without audio
Join non-federated meeting
Present PowerPoint uploaded to the meeting
Leave content modality during a meeting
Reliability & stability improvements
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10. Key upcoming server improvements
11/24/2018 2:59 AM
Key upcoming server improvements
Schedule meetings on-behalf-of a boss
Support non-EV enabled delegate management
Location-based routing
E-911 (including support for multiple emergency number) *
Block external access by policy *
File transfer in P2P chat *
* Already released in O365. Coming soon to SfB 2015.
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11. 11/24/2018 2:59 AM
Demo
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12. 11/24/2018 2:59 AM
Troubleshoot
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13. 11/24/2018 2:59 AM
Logs, Logs and More Logs
~/Library/Containers/com.Microsoft.SkypeForBusiness/Data/Library/Logs/com.microsoft.SkypeforBusiness
SfbMac.log
SfbMac.old.log
~/Library/Containers/com.microsoft.SkypeForBusiness/Data/Library/Application\ Support/com.microsoft.SkypeForBusiness
Skype For Business.htrace0
Skype For Business.htrace0.bak
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14. Logs, Logs and More Logs Clearing Logs and Cache files
Microsoft Lync
11/24/2018
Logs, Logs and More Logs
Clearing Logs and Cache files
rm -rf ~/Library/Application\ Support/com.microsoft.SkypeForBusiness
rm -rf ~/Library/Caches/com.microsoft.SkypeForBusiness
rm -rf ~/Library/Saved Application\ State/com.microsoft.SkypeForBusiness
rm -rf ~/Library/Caches/com.microsoft.skypeforbusiness.shellapp
rm -rf ~/Library/Logs/LwaTracing
rm -rf ~/Library/Preferences/com.microsoft.SkypeForBusiness.plist
defaults delete com.microsoft.SkypeForBusiness
killall cfprefsd
Doing a full capture (Logs + System + Network Capture + system_profiler)
Close the client
Remove the cache using above lines
Start a capture with (sudo tcpdump -w ~/Desktop/CaptureMSFT.pcap)
Clear the DNS cache (sudo killall -HUP mDNSResponder)
Clear the CRL cache (sudo crlrefresh r f)
Repro the issue
Stop the capture on step 3 with Control+C
Run system_profiler with (system_profiler > ~/Library/Logs/com.microsoft.SkypeForBusiness/systeminfo.txt)
Collect the files
~/Desktop/CaptureMSFT.pcap
~/Library/Logs/com.microsoft.SkypeForBusiness/*.*
~/Library/Logs/LwaTracing/LccMedia/*.*
/var/log/system.log
© 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

15. Additional Resources 11/24/2018 2:59 AM
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16. Links Install URL: https://aka.ms/SfBMacDownload
11/24/2018 2:59 AM
Links
Install URL:
Insider URL (Office Insider):
What's new:
Known issues:
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17. 11/24/2018 2:59 AM
Q&A
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18. 11/24/2018 2:59 AM
© Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.