1. MOM 2005 and System Center Operations Manager 2007 Technical Drilldown
11/24/2018 4:09 AM
MOM 2005 and System Center Operations Manager 2007 Technical Drilldown
Vlad Joanovic
Program Manager
Operations & Service Management
Microsoft Corporation
© 2005 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

2. Agenda What’s new in MOM 2005 Web sites and Services Management Pack
MOM 2005 SP1
Exchange SLA scorecard
Partner MPs and Connectors
Web sites and Services Management Pack
Operations Manager 2007
Feature Overview
Service Orientated Monitoring
Reporting in Operations Manager 2007

3. MOM 2005 SP1 Contents Dale Broader OS and Database support
11/24/2018 4:09 AM
MOM 2005 SP1 Contents
Broader OS and Database support
Support for Windows Server 2003 SP1 and SQL 2000 SP4
Support on x64 platforms
Prepared for Windows Server 2003 R2 and SQL 2005
Customer requested features enhancements
Support for disjoint namespaces with mutual authentication
Support for NetBIOS names containing dot
Improved robustness of heart beating and MCF
Improvements to DTS algorithms
Slow links caused communication problems: (KB 885416)
License Usage Alerting
© 2005 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

4. MOM 2005 SP1 Dale MOM 2005 SP1 released: August 2005
Web download upgrade
Shipping product updated to SP1
English, French, German and Japanese
Increased localization: October 2005
Italian
Spanish
Korean
Simplified Chinese
Traditional Chinese

5. SQL 2005 Support Dale Announcing: MOM 2005 SP1 supports SQL 2005
11/24/2018 4:09 AM
SQL 2005 Support
Announcing: MOM 2005 SP1 supports SQL 2005
 See KB
KB : Installing .NET Framework 2.0 blocks AD computer discovery
KB : Potential higher latency in OnePoint database and deadlocks if profiling
KB : Some reports can give “There is an error in XML document” with SQL Server 2005 Reporting Services
64 bit SQL 2005 and MOM 2005:
OpsMgr 2005 SP1 server and reporting setup does not support 64 bit SQL 2005 (x64 or ia64 hardware)
32 bit SQL installed on x64 hardware is ok
Reports:
Updating several Management Packs due to more stringent SRS 2005 schema validation  always get MPs from web site
KB : Potential higher latency in OnePoint database and deadlocks if profiling – SQL changed the way it optimizes from a particular hint
© 2005 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

6. Improved Long Term Reporting Summary Reporting Pack
Dale
Improved Long Term Reporting Summary Reporting Pack
Goals:
Improve the execution time of MOM 2005 Reports
Reduce the storage requirements for long term performance trend data
Solution:
Keep raw perf, event and alert data for 3-4 months
Aggregate performance and alert data for IT operations trending analysis
Aggregate data = 1.5% of raw data size
12 months aggregate data + 4 months raw data
12 months raw data
65% data size reduction:

7. Summary Reporting Pack
Reports in the Summary Reporting Pack:
Active Directory (4)
Exchange (16)
Disk Usage
IMAP4 Usage
Information Store Usage
Mailbox Store Usage
MTA Usage
POP3 Usage
SMTP Usage
Web Mail Usage
Base OS Performance (2)
CPU, Memory, Disk
MOM 2005 (2)
Specific Performance Counter Analysis (2)
Alerts (7)
Resolution Times
Number of Alerts
Number of Alerts Details

8. Summary Reporting Pack Example: Base OS performance

9. Richer Data For Reporting System Center Reporting Manager 2006
Vlad
Richer Data For Reporting System Center Reporting Manager 2006
Data-warehouse and reporting solution
Helps IT and Business Managers
Better deliver and support corporate decision-making
Improve quality of service provided
Better manage IT resources
Combines data from
SMS 2003
Multiple MOM 2005 management groups
Active Directory for business context data
Ships with a MOM management pack to manage SCRM 2006

10. Power User Tools MOM 2005 Resource Kit 2
Vlad
Power User Tools MOM 2005 Resource Kit 2
Updated MOM 2005 resource kit released Feb 2006
Includes 7 new tools
Alert to RSS Utility
DAS Role Update Utility
Computer Group Hierarchy Utility
Console Scope Utility
Management Group Utility
OpsMgr Remote Pre-requisite Checker
Response Test Utility
Contents
Documentation
Database SQL scripts
26 tools in all – many have been updated for OpsMgr 2005 SP1
MP Wizard was issue fixed too

11. Continued Innovation: New Management Packs
Dale
Continued Innovation: New Management Packs
Management Packs are required for every Windows Server System product release
28 Management Packs released/updated by Microsoft since last MMS
SQL 2005
Biztalk 2006
Web Sites and Services
Exchange 2003 SP2
Live Communication Server 2005 SP1
Communicator Web Access 2005
Speech Server 2004 R2
Windows 2003 R2: Updates for new/updated components (ADFS, FRS, file system, IPMI…) in progress

12. Exchange SLA Scorecard
Dale
Exchange SLA Scorecard
Availability and Service Level Agreement reports based for Exchange
Aggregates OpsMgr event and performance data
Roles up availability by Exchange server role enterprise wide
Configure your SLA target metrics
 Actual availability versus SLA target

13. Exchange SLA Scorecard Examples
Dale
Exchange SLA Scorecard Examples

14. More Than Microsoft 11/24/2018 4:09 AM
© 2005 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

15. Partner Ecosystem Vlad Management Pack and connector catalogs
11/24/2018 4:09 AM
Partner Ecosystem
Management Pack and connector catalogs
30 different partners offering 115 OpsMgr 2005 management packs and solutions
9 different partners offering 34 product connectors
Our request to you
Continue asking for management packs from your vendors
Let us know what and how you want to connect MOM to your enterprise
Last year MP partners:
Last year connector partners:
© 2005 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

16. Recent Partner MPs 1E AppSense Citrix eXc Software HP iConclude
DeskMon - lightweight desktop monitoring by combining SMS and MOM
AppSense
Desktop Security Monitor
Citrix
Citrix MetaFrame XP MP
eXc Software
Virtual Agent for Novell, Cisco, IBM AIX, ATAboy2, TrendMicro, ATAboy2, IronPort, NetBotz, ProofPoint HP
HP StorageWorks MP
iConclude
iConclude repair MP
JalaSoft
SMP for HP Procurve Switches, Linux Servers
Netuitive
Netuitive SI
Secure Vantage Technologies
System Controls MP
Silect
MP Studio Express, Professional
Unisys
Server Sentinel
VERITAS
VERITAS Storage Foundation for Windows

17. Recent Partner Connectors
Engyro
OpsMgr to Remedy ARS
OpsMgr to Tivoli T/EC
OpsMgr to HP Openview
OpsMgr Universal Product Connector
OpsMgr to FrontRange HEAT
eXc Software
Nagios
Remedy ARS Connector
Lambert Consulting
OpsMgr-CRM Connector for Microsoft Dynamics 3.0

18. Web Sites and Services Management Pack

19. 11/24/2018 4:09 AM
Web Sites & Services MP
Monitor availability and performance of Web Sites and Web Services
Perform HTTP requests against the monitored applications (synthetic transactions)
Collect and alert on availability and performance metrics
Build SLA reports based on collected metrics
© 2005 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

20. Synthetic Transactions Introduction
11/24/2018 4:09 AM
Synthetic Transactions Introduction
Transaction
Business process or operation such as order processing or inventory lookup
Synthetic Transaction
Surrogate, fake, or test transactions created by performance management solutions and sent through the system
Great for monitoring application performance from the client perspective
© 2005 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

21. Architecture MOM 2005 with Web Sites and Services MP
11/24/2018 4:09 AM
Architecture MOM 2005 with Web Sites and Services MP
Console
Management
Server
Database
Configuration Wizard
Agent
Agent
Agent
Managed Code Response
Managed Code Response
Managed Code Response
Web site
Web site
© 2005 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

22. Concepts Request Sequence Request Sequence data file
11/24/2018 4:09 AM
Concepts
Request Sequence
Container for individual HTTP requests (URLs and/or Web pages)
Composed of a MOM rule and a Request Sequence data file
Request Sequence data file
Created using the Configuration Wizard
Placed on BITS Server used by File Transfer Response
Downloaded by MOM Agents to be processed by the Managed Code Response
© 2005 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

23. How To Monitor Web pages and individual URLs
11/24/2018 4:09 AM
How To Monitor Web pages and individual URLs
Web pages consist of base page and content
Images, Scripts, Style sheets, Frames, Links
Implicit content monitoring
Supply base page URL and choose type of content to be monitored
Pros: no need to update the monitor when the Web page content changes
Explicit content monitoring
Supply base page and content URLs
Pros: monitoring criteria can be set for each URL
© 2005 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

24. How To Monitor Web application transactions
11/24/2018 4:09 AM
How To Monitor Web application transactions
Evaluate implications of the different authentication mechanisms
Basic
Use Authorization header
Forms
Use request body
Domain (Windows Integrated)
Use MOM Action Account
Secure Request Sequence files and communication channel if data is sensitive
© 2005 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

25. How To Monitor Web Service methods
11/24/2018 4:09 AM
How To Monitor Web Service methods
A Web Service processes SOAP messages
HTTP is the preferred transport
Create requests from WSDL file for easy authoring
Pick one or more Web Service methods and for a sequence of method calls
Supply header and parameter values for each method call if needed
Use content search criteria to validate presence or absence of XML nodes in response
© 2005 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

26. System Center Operations Manager 2007
11/24/2018 4:09 AM
System Center Operations Manager 2007
Integrated application, infrastructure and end user perspective monitoring for end-to-end service monitoring
End-to-End Service Monitoring
Knowledge from the Microsoft server, client and application teams to accelerate problem resolution
Best-of-Breed for Windows
Integrated, interoperable solution that improves the operational efficiency of managing your IT environment
Increased Efficiency
© 2005 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary. 26

27. Improve time to value and reduce IT management complexity
11/24/2018 4:09 AM
Increased Efficiency
For the Operator
Single Operations Console with role based security
Understand and easily locate information with overview pages and integrated search
For the Administrator
Leverages Active Directory for discovery, user accounts, groups & agent configuration
New self tuning thresholds adjust alerting to business usage patterns
For the Author
Easier to use, customize, and author reports
XML based MPs with versioning
Improve time to value and reduce IT management complexity
© 2005 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

28. Best of Breed for Windows
11/24/2018 4:09 AM
Best of Breed for Windows
Easily resolve problems with knowledge, views, dashboards and inline tasks
Personalization your monitoring via My Workspace
Proactive problem management of crash and hang data via Agentless Exception Monitoring
Windows Client utilization, reliability, and error monitoring of Vista, XP, and the Office suite
Audit collection service efficiently archives security event logs
Accelerate problem resolution and reduce the TCO of Windows environment
© 2005 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

29. Operations Console 11/24/2018 4:09 AM
© 2005 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

30. Knowledge Driven Management
11/24/2018 4:09 AM
Knowledge Driven Management
Knowledge is fundamental to OpsMgr 2007 & the Dynamic Systems Initiative
We know knowledge can be found
In documentation
On white boards
On napkins
We know people have knowledge
Application Developer
IT Professional
Information Worker
© 2005 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

31. Capture Knowledge Through Models
11/24/2018 4:09 AM
Capture Knowledge Through Models
Models
Put knowledge in a structure that software can act upon
Represented in XML
Rich Relationships
Application Structure
Models are based on the Systems Definition Model (SDM) schema
Core Technology to the Windows platform
Core to System Center products
© 2005 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

32. Basic Health Model Of An Entity
11/24/2018 4:09 AM
Basic Health Model Of An Entity
Overall
Health
Entity
SQL SVR
Service
Availability
Health
Performance
Health
Security
Health
Configuration
Health
Windows Service State
© 2005 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

33. 11/24/2018 4:09 AM
Monitors
© 2005 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

34. Basic Model - Distributed Application Structure
11/24/2018 4:09 AM
Basic Model - Distributed Application Structure
“Messaging”
Health Models
© 2005 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

35. End to End Service Monitoring
11/24/2018 4:09 AM
End to End Service Monitoring
Monitor the health of distributed applications all the way down to hardware level
Synthetic transactions to monitor end user perspective
Easy to use distributed application templates and Designer for creating management packs
Improve the service levels of packaged and Line of Business applications
© 2005 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

36. Monitoring Services 11/24/2018 4:09 AM
© 2005 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

37. Console Integration All objects can be reported on
11/24/2018 4:09 AM
Console Integration
All objects can be reported on
The object context) is passed to the report
© 2005 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

38. Console Integration Reporting Space
11/24/2018 4:09 AM
Console Integration
Reporting Space
Allows launching reports and ReportBuilder.
Knowledge on the report
What the report is about
the intention of the report
Samples how to use it
what rules it depends on
Support for scheduling reports and saving a parameter selection as a favorite report in My Workspace
© 2005 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

39. Console Integration Report Viewer Control
11/24/2018 4:09 AM
Console Integration Report Viewer Control
Smart Parameter Header help Users with the selection of their Parameters
Custom Controls can be plugged in to optimize the parameter selection before running the report
Removing a control allows to control which parameters the User can supply
© 2005 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary. 39

40. Report interaction Global Actions allows User to launch other reports
11/24/2018 4:09 AM
Report interaction
Global Actions allows User to launch
other reports
tasks
console views
Have a context of all data in the report
Detail Actions take the context of the object in the line they are started from
© 2005 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

41. 11/24/2018 4:09 AM
What reports?
© 2005 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

42. Architecture Full Console Integration using the ReportViewer Control
11/24/2018 4:09 AM
Architecture
Full Console Integration using the ReportViewer Control
Security Integration with OpsMgr security
Management Server writes collected data directly to the Warehouse (no latency, no more DTS)
Warehouse
has datasets per data type that have automated aggregation, grooming and optimization
supports multiple Management groups
Reports
have Smart Parameter headers
have awesome chart control
are generic and reusable
Management Pack
reports, their dependencies and localization are contained in the MP
MP has control which data goes to the operational DB, the Warehouse or to both
© 2005 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary. 42

43. 11/24/2018 4:09 AM
MOM 2005 to OpsMgr 2007
Reports
MOM 2005 reports are not compatible to OpsMgr 2007
Underlying schema is too different
MOM 2005 report mostly off raw data while 2007 report off aggregated data
2007 reports provide parity with 2005 reports and add flexibility to make them reusable – you will find that a lot of your reports can be done with the “Generic reports”.
If you have custom reports – How did you build them?
On the SDK views
On the SC_ views
© 2005 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

44. Data Warehouse Migration
11/24/2018 4:09 AM
MOM 2005 to OpsMgr 2007
Data Warehouse Migration
A really hot topic: we talk about Warehouses larger than 2 Terabyte in some cases. > 80% of the data is performance data
Investigating migration of performance data only for discovered objects
Possibly through a Resource Kit Tool (post RTM)
This is addressing the major picture of reporting: 119 MOM 2005 reports are about performance. Performance migration will allow a Customer to use the new reports with the old data, use the new aggregations
© 2005 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

45. Integrated reporting 11/24/2018 4:09 AM
© 2005 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

46. System Center Operations Manager 2007 Timeline
11/24/2018 4:09 AM
System Center Operations Manager Timeline
RTM Q406 GA Jan. 07
Beta 2
June 2006 RC
Q4 CY2006
Over 7,000 Beta Testers
24 TAP and 100+ RDP Customers around the world
41 TAP Partners working on MPs, connectors, and extensions
Key solutions for SQL 2005, Vista, Office, and Exchange
Microsoft IT deployment to 6,500 servers and 20,000 desktops by RTM
Sign up for the Beta at
© 2005 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

47. Summary
MOM 2005 is a proven product to help you monitor your windows and Microsoft IT data center
Apply knowledge from experts
Reduce unplanned downtime
Operations Manager 2007 is building upon MOM 2005 feature set to make monitoring more aligned with your business
Understand how MOM 2005 today or OpsMgr 2007 soon can help you optimize your infrastructure

48. © 2006 Microsoft Corporation. All rights reserved.
11/24/2018 4:09 AM
© 2006 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.
© 2005 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

49. 11/24/2018 4:09 AM © 2005 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

50. Extra Slides

51. Synthetic Transactions With MOM 2005
11/24/2018 4:09 AM
Synthetic Transactions With MOM 2005
Rules triggered by timed-providers which in turn run a response
Scripts
Managed Code Responses
Executables
Other uses of synthetic transactions
Active Directory MP
Exchange MP
MOM MP
SQL MP
Windows DFS MP
© 2005 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

52. Synthetic Transactions Deployment
11/24/2018 4:09 AM
Synthetic Transactions Deployment
MOM Agent co-located with managed application
Typical deployment in a MOM environment
Synthetic transactions execute on the local machine
Exercise application functionality
Do not include network latency
© 2005 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

53. Synthetic Transactions Deployment
11/24/2018 4:09 AM
Synthetic Transactions Deployment
MOM Agent remote from managed application
Typical synthetic transactions deployment
Synthetic transactions execute off the local machine
Exercise application functionality
Include network latency time
Better representation of client experience
© 2005 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.