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Unit 14 Website Design HND in Computing and Systems Development
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Learning Outcome 1 Understand website design concepts
rules and heuristics for good website design; accessibility; functionality eg Timings Navigation, Ease of use, User-friendliness; evaluation tools eg W3C Mark-up Validation Service
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Rules and heuristics A heuristic is a guideline that helps analyse or solve a problem In web design it is accepted guidelines and commonly accepted principles for the usability of the site
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10 usability heuristics 1-2
As defined by Jakob Nielsen (1995) Visibility of system status The system should always keep users informed of what is going on through appropriate feedback within reasonable time Match between system and real world The system should speak the user’s language Make information appear in a natural and logical order
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10 usability heuristics 3-4
User control and freedom Provide an “emergency exit” to leave an unwanted state Implement undo and redo Consistency and standards Follow platform conventions Use the same words for the same actions
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10 usability heuristics 5-6
Error prevention Design to prevent errors Or require confirmation prior to committing an action Recognition rather than recall Make objects, action and options visible Instructions on use should be visible or easily found
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10 usability heuristics 7-8
Flexibility and efficiency of use Accelerators may be hidden from the novice, but available to the expert. Allow users to tailor frequent actions Aesthetic and minimalist design Dialogues should not contain information which is irrelevant or rarely needed
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10 usability heuristics 9-10
Help users recognise, diagnose and recover from errors Error messages should be in plain language (no codes), precisely indicate the problem and constructively suggest a solution Help and documentation If required, should be easy to search, focused on the task, list concrete steps and not be too large
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Usability heuristics applied to web design 1-2
Visibility of system status Steps in processing a transaction Activity indicators (hour glass) Match between system and real world Avoid jargon Avoid acronyms
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Usability heuristics applied to web design 3-4
User control and freedom Don’t make irreversible action easy to perform Always provide an exit (Home) Ask for confirmation of significant actions Consistency and standards Blue underlined hyperlinks Nav bar on left, search at top right
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Usability heuristics applied to web design 5-6
Error prevention No broken links No “404” errors without explanation Recognition rather than recall Easily recognised icons – if you have to work out what it is it hasn’t worked
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Usability heuristics applied to web design 7-8
Flexibility and efficiency of use Offer multiple ways to find content Hyperlinks; Basic search form; Advanced search form; Site map Alphabetical index Aesthetic and minimalist design No more than is required Pleasing design elements
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Usability heuristics applied to web design 9-10
Help users recognise, diagnose and recover from errors Highlight missing information in forms Speedy validation checks Help and documentation be easy to find; be focused on the user's tasks; list possible solutions to assist the user in their most common tasks; be organized in a manner that makes sense to the user
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Usability checklist Accessibility
1. Site Load-time Is Reasonable 2. Adequate Text-to-Background Contrast 3. Font Size/Spacing Is Easy to Read 4. Flash & Add-ons Are Used Sparingly 5. Images Have Appropriate ALT Tags 6. Site Has Custom Not-found/404 Page
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Usability checklist - Identity
7. Company Logo Is Prominently Placed 8. Tagline Makes Company's Purpose Clear 9. Home-page Is Digestible In 5 Seconds 10. Clear Path to Company Information 11. Clear Path to Contact Information
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Usability checklist - Navigation
12. Main Navigation Is Easily Identifiable 13. Navigation Labels Are Clear & Concise 14. Number of Buttons/Links Is Reasonable 15. Company Logo Is Linked to Home-page 16. Links Are Consistent & Easy to Identify 17. Site Search Is Easy to Access
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Usability checklist - Content
18. Major Headings Are Clear & Descriptive 19. Critical Content Is Above The Fold 20. Styles & Colours Are Consistent 21. Emphasis (bold, etc.) Is Used Sparingly 22. Ads & Pop-ups Are Unobtrusive 23. Main Copy Is Concise & Explanatory 24. URLs Are Meaningful & User-friendly 25. HTML Page Titles Are Explanatory
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Activity Checklist item 7 Company Logo Is Prominently Placed
You need a company logo for Marches Special Woods
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