1. Sharon Weaver
Smarter Consulting – CEO JCCC/SLU – Adjunct MS SharePoint, MS Office, BA, Six Sigma 20+ years designing, developing, and managing software 12+ years SharePoint experience Six Sigma Black Belt, BSAC Certified

2. How to create an interactive Knowledge Base in SharePoint
Sharon Weaver

3. Add an app…

4. Search for “Discussion Board”

5. Discussion Board - Features
Views
Recent: shows all items.
My discussions: shows the items which were created by the user
Unanswered questions: shows the items which have not yet been answered
Featured Discussion View only shows the threads which have been marked Featured
Management list view
Find an item in list: you can simply input data into the textbox and click Search
MODERATION: When you select an item, you will see the MODERATION tab in the Ribbon, the Mark as Featured and Unmark as Featured icons appear
Click on Mark as Featured, and the Featured Discussion column will show “Yes”
Click on Unmark as Featured, and the Featured Discussion column will show “No”

6. Add Name and click Create

7. Add FAQs…start with “How do I…”

8. Click on List tab, then click Connect to Outlook

9. SharePoint Lists in Outlook

10. Outlook features for Discussion Board

11. Search Outlook OR SharePoint

13. Session Feedback
Please complete session feedback form located in your attendee bag and return to the registration table once completed.

14. Thank you to our Sponsors
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15. SHAREPINT The Summit Restaurant Time: 5:30pm to ???
SPONSORED BY:
The Summit Restaurant
Located inside Cincinnati State Technical College
Time: 5:30pm to ???
Remember to get your complimentary drink tickets during Closing Remarks!