1. Analysis January – February 2016
Friends & Family Test
Analysis January – February 2016
Dr Barretto & Partners PPG Meeting 19/03/16

2. Numbers of Surveyed Patients v Number of Responders
Dr Barretto & Partners PPG Meeting 19/03/16

3. January Analysis of Opinion
Dr Barretto & Partners PPG Meeting 19/03/16

4. February Analysis of Opinion
Dr Barretto & Partners PPG Meeting 19/03/16

5. January days of the week analysis
Dr Barretto & Partners PPG Meeting 19/03/16

6. February days of the week analysis
Dr Barretto & Partners PPG Meeting 19/03/16

7. Thematic Reception experience 11 comments
Arrangement of Appointment 12 comments
Reference to Clinicians 25 comments
The ability to get an appointment was the main source of dissatisfaction
Dr Barretto & Partners PPG Meeting 19/03/16