1. Maanshan Iron & Steel: Improving use of SAP® Solutions with SAP Enterprise Support Academy
Company
Maanshan Iron & Steel Co. Ltd.
Headquarters
Maanshan, China
Industry
Mill products
Products and Services
Steel
Employees
48,000
Revenue
Y billion (US$1.85 billion)
Web Site
Objectives
Expand to solutions beyond the SAP® ERP application to support the business strategy
Enhance operational efficiency
Improve understanding of existing and available SAP solutions
Why SAP
Innovative learning assets of the SAP Enterprise Support Academy program
Continuous quality check (CQC) from the SAP EarlyWatch® Check service to optimize system usage
Road map for business value of various SAP solutions
Resolution
Improved understanding of the latest SAP technologies and innovations
Implemented customized settings and executed complex activities in the system landscape
Stabilized the system landscape
Improved finance codes, reducing the number of transactions canceled due to bad code
Improved communications between Maanshan employees and SAP thanks to communication capabilities in Chinese
Future plans
Continue communication and support for Maanshan’s systems
Implement solutions that will support further growth, possibly including SAP HANA® software
50%
Faster reporting in select
reports
€30,000
Saved in consulting and
training costs
75%
Of system issues solved
internally
“Our IT and BASIS teams have benefited a lot from the trainings and enablement offered through SAP Enterprise Support Academy. Additionally, remote and on-site support services have helped us solve many system issues as well as improved our system’s availability and performance.”
Xuemei Shao, IT Manager, Maanshan Iron & Steel Corp. Ltd.
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