1. Leaving messages on answer machines
Wait for the message to finish and the phone to beep before you leave a message
Speak clearly into the phone
Introduce yourself ”Hi it’s Anthony here…,message for …….”
Leave a message “Can you call me back when you get a chance on
I wanted to ask you about…”
Say “Thank you, talk to you soon. Bye”
If you are only in at certain times, leave those times with message.
If you have not heard back from the person you phoned by about 2 days, phone again.
Please leave a message
Hi it’s Anthony here, message for……
Can you call me back when you get a chance on
I wanted to ask you about….
Thank you talk to you soon . Bye

2. Talk about what you have written on paper
Making a phone call
Check number in the phone book
Decide what you want to say before you phone
Sometimes, it ‘s a good idea to write down what you want to say on paper first
Turn phone on
Check for dial tone
Dial number
When phone answered introduce yourself.” Hi, it’s Anthony here…..”
…….”Can I speak to…..”
Speak clearly into the phone taking turns of talking and listening
Say “bye” before you hang up.
Hi, it’s Anthony here
Can I speak to….
Talk about what you have written on paper
Bye

3. Receiving a phone call Pick up phone
“Hello Anthony speaking , can I help you?”
Listen to Who it is; Who they want;
If they are home “I’ll go get ……..”
place phone down and get requested person “……… it’s……..for you”
If they are not home ” …….. is not home, can I take a message”
Write down the message on the pad in the kitchen including name and time of call
Finish call by saying “goodbye”
……….. , phone for you
Hello, Anthony speaking, can I help you?
Hi Anthony It's…. Can I speak to……
Please?
Goodbye
…… is not home can I take a message