1. www.cxagents.com Overview
2009 1

2. With the launch of our new-look website on 9 March
2009, the existing CXagents site will no longer be accessible to Australian agents.
Please type and login with your
existing username/password to access the new site. 2

3. What’s new in CXagents.com?
New look and feel
More personalised
Improved site navigation
Improved functionality and usability
Quicker, easier faresheet search

4. Member Login Page

5. Member Login Page Member Login
New feature: retrieve forgotten Username and/or Password
What’s New
Login page shows the latest
news headlines.

6. Homepage - Overview Profile/Logout My inbox (new feature) Fare Box
(new Fare Search function)
My inbox (new feature)
Customer Offers
News (Local/Global)
Travel Advisories (when needed)
Agent Promotion (when appropriate)
Quick Links (new feature) 6

7. Homepage - My Inbox (new feature)
Shows pending New Fare Sheet/s and unread Group and Fare Enquiry Replies. 7

8. Homepage - Fare Box Fare Sheet Search by Destination or Fare Enquiry
Fare Sheet Title
Fare Enquiry
Ability to view and reply
Group Enquiry 8

9. Homepage - News / Travel Advisories
The latest updates on products, services, schedule changes etc.
Advisories
New Airport Regulations,
Security Measures, etc. 9

10. Homepage - Customer / Agent Offers
Customer Offers
CX Australia offers
Agent Promotions
Promotions for agents when….. . 10

11. Homepage - Quick Links Downloadable Forms Online Check-In
Letter of Indemnity, AD75 request, MEDA and UM forms for downloading
Online Check-In
Link to Online Check in for passengers.
Worldwide Contacts
CX worldwide contacts
Asia Miles
Frequent Flyer information
cathaypacific.com.au
For checking the latest flight schedules
and flight status during disruptions 11

12. Fares Latest Fare Sheets
Shows fares that have been updated in the last 14days
Current Fare Sheets
Shows all current available
fares
Archived Fare Sheets
Shows expired fare sheets
for reference purposes 12

13. Policies & Procedures Reservation Policies ASR, API, GDS Dos & Don’ts
Ticketing Policies
Ticket Number Notification,
ET Revalidations
Baggage
Excess Baggage Charges
Passenger Assistance
Special Meals
Wheelchair, UM, MEDA 13

14. Service & Network New First, Business, Economy class products
Travel Classes
New First, Business, Economy class products
Check-In
Worldwide airport check-in and Online/Mobile check-in information
Lounges
Worldwide lounge information
Frequent Flyers & oneworld
Marco Polo, Asia Miles, oneworld partner information
Hong Kong International Airport
Transit, Departure, Arrival
About Mainland China
Maps, City Codes
Destinations
CX worldwide destinations 14

15. Cathay Holidays Package revisions, updates Offer & News Stay-A-While
Hong Kong & China, Worldwide
Local Packages
Local packages (Customer Offers) 15

16. Welcome to the new CXagents