1. NHS Pharmacy Patient Survey Results
Contract Year:
Providing an NHS Service
As a NHS Pharmacy we are
contractually required to carry out
an annual survey of our patients.
This survey takes a number of
areas of the Pharmacy into
consideration.
This leaflet has been produced to
provide you with the results of the
survey where we performed well
and areas where we will be looking
to improve.
If you have any questions or
comments about the results then
please speak to a member of our
team.
Many thanks
Shaunaks Pharmacy
Shaunaks Pharmacy
High Street, Hanham,
Bristol, BS15 3QY

2. Hanham HIGH street pharmacy
Areas Where The Pharmacy Is Performing Strongly
% of customers satisfied
What you thought of the waiting time it took to dispense prescriptions and serve you
99%
What you thought about the availability of medicines and appliances you need
100%
How polite were our team and did they take the time to listen to what you wanted
98%
What you thought about our website repeat prescription re-ordering system and automated phone ordering system

3. Hanham HIGH STREET pharmacy
Areas where the Survey identified areas for potential improvement
% of customers satisfied
How well do you think we provided general advice on leading a more healthy lifestyle including physical exercise
69%