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Presentation and Facilitation
Jon Kolko
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Overview (Top Three Things!)
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Every presentation is a chance for you to gain or lose something.
1/ Every presentation is a chance for you to gain or lose something. 3
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2/ Every presentation is a structured conversation – even if you are the only one talking. 4
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You feed the energy in the room. Your participants consume it.
3/ You feed the energy in the room. Your participants consume it. 5
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1/ content 2/ semantics 3/ audience 6
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Content 7
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What you say: preparing 8
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Set up the room. 9
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Know your technology. 10
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Tailor your material to your audience.
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Remember what it’s like not to know.
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Build a narrative arc to support learning.
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Sign post. 14
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Draw the presentation, first.
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One thought per slide 17
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Whole page imagery 18
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Whole page imagery 19
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Whole page imagery 20
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Practice, but do not memorize.
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Detayls mater! 22
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Bill’s `Dragon 23
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What you say: beginning 26
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Your introduction must be delivered well
Your introduction must be delivered well. Rehearse it until you know it cold. 27
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“If you remember just one thing as you leave here today, remember this…”
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“Our objective today is to generate six concepts that will provide…”
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Frame the discussion (pee in the corner) 30
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Set Context and Relevance
To shift the audience’s mind to your context and develop some early common ground, you must clearly set the context and relevance of the facilitation to the audience. For Example: Clearly outline the purpose of the session Place the session in context 31
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Set Context and Relevance
To shift the audience’s mind to your context and develop some early common ground, you must clearly set the context and relevance of the facilitation to the audience. For Example: Clearly outline the purpose of the session Place the session in context Gain Early Buy-In Create the opportunity for the audience to see the direct benefit and gain early buy-in. Use language to develop unconscious buy-in. Make them want to know Tell them “What’s in it for them” Make them curious for more information 32
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Set Context and Relevance
To shift the audience’s mind to your context and develop some early common ground, you must clearly set the context and relevance of the facilitation to the audience. For Example: Clearly outline the purpose of the session Place the session in context Gain Early Buy-In Create the opportunity for the audience to see the direct benefit and gain early buy-in. Use language to develop unconscious buy-in. Make them want to know Tell them “What’s in it for them” Make them curious for more information Deal With Concerns Where there are known or clearly anticipated objections that will influence the receptiveness of the audience, acknowledge them to consciously set them aside. “You may be thinking…” “Typically…” “Generally….” 33
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Set Context and Relevance
To shift the audience’s mind to your context and develop some early common ground, you must clearly set the context and relevance of the facilitation to the audience. For Example: Clearly outline the purpose of the session Place the session in context Gain Early Buy-In Create the opportunity for the audience to see the direct benefit and gain early buy-in. Use language to develop unconscious buy-in. Make them want to know Tell them “What’s in it for them” Make them curious for more information Deal With Concerns Where there are known or clearly anticipated objections that will influence the receptiveness of the audience, acknowledge them to consciously set them aside. “You may be thinking…” “Typically…” “Generally….” Guide Thinking/Establish Rules Direct the audience’s mind to issues you want them to be focusing on and the mindset they need to successfully work through the agenda. Suggest to them how you want them to think and behave during the meeting. “Please keep an open mind…” “I would ask that you…” 34
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What you say: your content 35
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You must intimately know the content.
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Confidence. 37
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A powerpoint is for you, not them.
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Do. Not. Read. Your. Slides. 39
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What you say: ending 40
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Conclude in control. 41
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Encourage questions throughout, but be ready to defer.
Understand the question, or don’t answer it. Ask for clarification. Repeat or rephrase the question. 42
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Do not get defensive. 43
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Take the applause. 44
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What you say: emergencies 45
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Cool and collected 46
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Backup presentation on usb
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Backup presentation as pdf
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Backup presentation on your phone
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Backup presentation printed
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Backup presentation in your head
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Hostility 52
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Semantics 53
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Posture 54
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Posture Facial Expression 55
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Posture Facial Expression Eye Contact 56
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Posture Facial Expression Eye Contact Movement 57
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Posture Facial Expression Eye Contact Movement Voice 58
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Posture Facial Expression Eye Contact Movement Voice Gesture 59
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Posture Facial Expression Eye Contact Movement Voice Gesture
Competence 60
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Audience 61
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What do they know? 62
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What do they want? 63
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What do they fear? 64
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Do your homework. 65
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Watch their body language.
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In Summary 67
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1/ content 2/ semantics 3/ audience 68
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Every presentation is a chance for you to gain or lose something.
1/ Every presentation is a chance for you to gain or lose something. 69
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2/ Every presentation is a structured conversation – even if you are the only one talking. 70
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You feed the energy in the room. Your participants consume it.
3/ You feed the energy in the room. Your participants consume it. 71
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