1. ITS Training Services

2. Services Technology Seminars Training On Demand (TOD)
Web-Based Training (WBT)
Telecommunications and Networking Services (TNS) Training
Administrative Information Services (AIS) Training
Handouts and Resources

3. Technology Seminars Databases General Computing Topics
Graphics, Multimedia, and Desktop Publishing
High-Performance Computing
Microsoft Office Software
Operating Systems
Security Operations and Services
Technology in the Classroom
Telecommunications
UNIX
Video and Animation
Visualization
Web and Internet Technologies

4. Training On Demand (TOD):
Training On Demand offers:
Qualified Instructors
Group Learning
Flexibility to mix and match multiple seminar topics
Convenience
Cost-Effectiveness
Guaranteed Seating

5. Web-Based Training
Free of charge to help everyone at Penn State learn and use the skills for personal, professional, and academic development.
Over 1,100 courses.
All that is needed is a Penn State Access Account, a PC with a browser (we highly recommend Internet Explorer), and an Internet connection.

6. Telecommunications and Networking Services (TNS) Training
Training on technology communications systems on campus.
Topics range from voice mail training to the newest Voice over IP technology.

7. Administrative Information Services (AIS) Training
AIS provides training on the Penn State specific financial tools and administrative technologies such as IBIS, ISIS, and Data Warehouse.

8. Handouts and Resources
Handouts: In many of our Technology Seminars, we offer handouts and other resources that will assist you in using the applications.
Resources for PSU Web Developers: A collection of links and information useful for Web page development.
Faculty Multimedia Center (FMC) Tutorials: helpful tutorials on Flash, CD ROM Burning, and other multimedia applications.

10. Hands-On Training Calendar
Winter-Fest
Free computer workshops for faculty, staff, and teaching assistants held during the first week of January.
ITS Free Fall/Spring seminar series
Free, computer workshops for faculty, staff,
and students including: hands-on seminars,
lecture seminars.
Summer-Fest
Several weeks of free computer workshops for faculty, staff, and teaching assistants.

11. Staff Technology Survey
Purpose: How do University staff use and obtain technology skills?
Administered in Fall, 2001
1,026 completed surveys

12. Staff Technology Survey Results