1. Share Your Holidays
2018

2. Process for this year Partner agencies allowed to pre-register clients
October 19, 2018 to November 16, 2018
Match pre-registered with Community reservations

3. Example Pre-register – 80 Community Reservations – 80
Total of 160 reservations
Note: You do not have to pre-register. You can do community referrals through Phone Bank.

4. Pre-registration Spreadsheet
First Name
Last Name
Type of ID
Address
City
State
Zip
Home Phone
Work Phone
Pantry Number
Pantry Name
Serve Date
# Adults
# Children
Remarks
Terence
Franklin DL
535 Portwall St
Houston TX
77029
10037
ABC Pantry
12/17/16-11am-2p 2 3
Driver's License
TXID
Texas ID
Utility
Utility Bill
Other

5. Box Content 8 lbs. Box of Shelf stable items 4 lbs. Catfish
4 lbs. Pulled Pork
5 lbs. Chicken
5 lbs. of produce (Potatoes)
1 Milk (1/2 gallon)

6. Year
Reservations
Total People
2011
14,789
66,178
2012
18,904
83,558
2013
18,444
79,759
2014
19,489
82,836
2015
20,862
91,043
2016
26,432
103,379
2017
  ,187
  ,133
Goal-FY 18 = 30,000 packages

7. Distribution
Distributions can take place from Friday, December 14, 2018 – Thursday, December 20, 2018.
You can only distribute a maximum of 2 days (picking up each distribution day) during this time frame.

8. Distribution
It is recommended that you schedule your distribution at least 2 hours after your pickup.
Pickups on the HFB dock are from:
Monday-Friday, 8:30 am – 11:30 am
Saturday, 8am – 12 pm.

9. Pick-up Scheduler https://booknow.appointment-plus.com/yj25e4lv/
if you have not logged in yet:
- Username = Partner Agency # (10999)
- Password = Foodbank1!
NOTE: You will be asked to change your password once you log in

10. Pick-up Scheduler
Link can be found on Houston Food Bank website, on the Agency Resource page

11. Phone Bank Hours Monday, December 3 –Thursday, December 6
8 a.m. to 8 p.m.
Friday, December 7 (Ch13 media event)
6 a.m. to 8 p.m.
Saturday, December 8
8 a.m. to 4 p.m.

12. Link2Feed
New Reporting Tool As we have mentioned in previous communications, Hurricane Harvey was a game changer. The storm challenged us to look at the ways we operate and analyze how we can become more efficient to best serve you and your neighbors. For example, we have a new distribution model, Hub and Spoke. We are launching a client database, Link2Feed, so we can better understand our customers, which is you and those you serve.

13. Link2Feed Benefits: Using Data to Change Lives
Link2Feed is an online client management system created for hunger relief organizations. It is the Food Bank’s intention that this easy and paperless system will help provide you with the tools and data to help manage your organization, so you can focus on making a difference in your community!
USDA Reporting
No USDA reporting required (can be completed automatically at Food Bank level)
No storing paper client files
Automated compliance (e-signatures, qualification automation)
Shorten the line by understanding clients and addressing specific needs
Being more strategic with services and addressing root-causes of hunger
Partnering as a network to make a significant reduction on poverty
Automated intake process
Quick client lookup
Visit recording takes 20 seconds
Eliminating paper forms
Knowing which questions to ask and asking consistently (client expectation, easy training of volunteers)
Case management tools to serve clients (notes, etc.) 
Network-wide sharing
Reduces amount of intake time, understand who is visiting multiple programs to better serve them
Real-time reporting
Assess needs, understand fluctuation in demand
Apply for grants
Community relations and marketing
Sharing data with Food Bank results in greater access to resources

14. Link2Feed
Training
The Food Bank will have onsite training sessions for Linked2Feed. Below are the training dates for the rest of the year.
Date Time October 23rd 10am-11:30am 130A October 30th 10am-11:30am 130A
November 20th 10am-11:30am 130A November 27th 10am-11:30am 130A December 11th 10am-11:30am 130A
January 4th 10am-11:30am 130A January 11th 10am-11:30am 130A January 19th 10am-11:30am 130A

15. Link2Feed
Goal For a successful launch, we would like all community partners to be trained and utilizing Linked2Feed by July 1, 2019

16. TEFAP/USDA Fluid Milk
USDA is providing a bonus commodity of milk October 17 through March 31

17. TEFAP/USDA Fluid Milk
Product available (refrigerated - weekly distribution) • Whole milk in ½ gallon sizes • 2% milk in ½ gallon sizes • 1% or skim milk in ½ gallon sizes

18. TEFAP/USDA Fluid Milk
Help get this product in to the community • Schedule weekly deliveries for weekly distributions • Schedule a Milk and Cereal mobile or pallet drop (refrigeration is needed) • Schedule delivery of milk (in pallet quantities) • Pallet quantities will be available on AE3 • The milk comes in 35 cases per pallet 12 units per case = 420 units per pallet • No fees on product or delivery

19. Questions?