1. Staffing Requirements – Learning Partner
Job Roles
Minimum Certifications
Minimum Quantity
Account Manager
Selling Business Outcomes 1
Cisco Engagement Manager * -
Lab Manager **
CCNA
Instructor
CCNA, CCSI
Minimum Staffing Required
4 (2)
** CCNP will be required for LP to get access to ROUTE, SWITCH, TSHOOT curriculum
* ONLY CSE role can be shared
* Role sharing Allowed with Account Manager
** Role sharing allowed with Instructor
Confidential 1

2. Staffing Requirements - Learning Partner Specialized
Job Roles - Foundation
Minimum Certifications
Minimum Quantity
Customer Service Representative - 1
Cisco Engagement Manager
Lab Manager
CCNA
Instructional Designer (DW)
CCDA
Job Roles per Specialization
Minimum Certifications
Minimum Quantity
Account Manager **
CSE, * 1
Specialized Instructor
CCSI, * 4
** CCNP will be required for LP to get access to ROUTE, SWITCH, TSHOOT curriculum
* ONLY CSE role can be shared
Minimum Staffing Required 9
* See specific additional certification requirements for each Education Specialization
** Same Account Manager can be used for up to two specializations
Confidential 2

3. Learning Partner Qualification
Service Requirements
Requirements
Learning Partner Qualification
Associate
Specialized
Mandatory Services 3 4
Post-Course Evaluation 
Online Registration
Active Website
Training Needs Analysis
Elective Services (10 to choose from)
Minimum 2
Minimum 6
Total Services 5 10
Confidential 3

4. Service Requirements Elective Services E-Commerce Capability
Online Mentoring
Training Needs Analysis
Virtual Classrooms
VUE testing
Personal Curriculum Tracking
Pre- and Post-Class Assessment
E-learning Consulting
Lab: Remote, On-site, Virtual or Simulated
Curriculum Development
Associate needs to offer minimum of 2 elective services
Specialized needs to offer minimum of 6 elective services