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Global Service Team
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Envisioning a day when every need in the world can be served by a Lion or Leo
We are a global association focused on serving others. We are the global leaders in humanitarian service! As we start our new century, now more than ever, Lions around the world are needed…to take ACTION! Action towards envisioning a day when every need in the world can be served by a Lion or Leo. The Global Action Team consists of the Global Membership Team (GMT), Global Leadership Team (GLT) and Global Service Team (GST). Along with the Lions Clubs International Foundation, this global team will bring Lions together to put our motto, “We Serve,” into action. It creates a new and unified approach to service, membership and leadership development at all levels of the Association!
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Global Action Team Chris Bunch – LION Managing Editor
2 Global Action Team Vision Passionate volunteers. Dynamic leaders. Innovative service. Chris Bunch – LION Managing Editor Sanjeev Ahuja – Chief of Marketing & Membership Dan Hervey – Brand & Creative Director Stephanie Morales – Meetings Manager Envisioning a day when every need in the world can be served by a Lion or Leo. Mission The Global Action Team will champion the vision of LCI and reignite the passion of our Lions and Leos through service. Goal To ensure that Lions Clubs International impacts 200 million lives through service with 1.7 million Lion and Leo members and provides learning opportunities to 500,000 members by the year 2020.
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Global Action Team and LCIF Campaign Structures
Executive Officers LCIF LCIF Board of Trustees Ambassadors Past International Presidents International Board of Directors Past International Directors Capital Campaign Chairperson Campaign Vice Chairperson Past International Presidents – Campaign Ambassadors Special Committees Global Action Team Chairperson & Vice Chairpersons GLT Constitutional Area Leaders GMT Constitutional Area Leaders GST Constitutional Area Leaders GLT Vice Constitutional Area Leaders GMT Vice Constitutional Area Leaders GST Vice Constitutional Area Leaders LCIF Constitutional Area Leaders (International Committee) GLT Area Leaders GMT Area Leaders GST Area Leaders This visual of the Global Action Team structure shows how the different parts of the GAT work together. The thing to remember is that, although we have three positions (GLT, GMT, GST) – they are not separate entities. They are a single team working toward a common vision. Each member of the Global Action Team is an integral part of this volunteer structure. As a member of the Global Action Team, it is important to familiarize yourself with your specific responsibilities and those of each member in order to understand how every position plays an essential role—independently and collaboratively—in the success of the entire team. The LCIF Board of Trustees approved the following: LCIF should operate under a separate structure from the GAT and the LCIF Trustee Liaison position should be removed from the GAT. LCIF and GAT leaders should continue to informally collaborate and support each other in meeting their goals. LCIF Area Leaders Multiple District Global Action Team Chairperson (Council Chairperson) GLT Multiple District Coordinator GMT Multiple District Coordinator GST Multiple District Coordinator LCIF Multiple District Coordinator District Global Action Team Chairperson (District Governor) GLT District Coordinator GMT District Coordinator GST District Coordinator LCIF District Coordinator Club Global Action Team Chairperson (Club President) GLT First Vice President/Leadership Chairperson GMT Membership Chairperson GST Service Chairperson Club LCIF Coordinator
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GLT Key Responsibilities Chris Bunch – LION Managing Editor
2 GLT Key Responsibilities Chris Bunch – LION Managing Editor Sanjeev Ahuja – Chief of Marketing & Membership Dan Hervey – Brand & Creative Director Stephanie Morales – Meetings Manager Promote leadership development and learning opportunities for all members Increase the total number of Lions participating in leadership development and learning events Identify and prepare new leaders Ensure the following training occurs at the MD or district level: Club officer training Zone chairperson training 1st and 2nd vice district governors training The GLT is responsible for identifying and developing new Lions leaders. Some of their specific responsibilities include: Promoting leadership development and learning opportunities for all members. Increasing the total number of Lions participating in leadership development and learning events Identifying and preparing new leaders Ensuring that Club Officer Training, Zone Chairperson Training and First & Second Vice District Governor training occur at the MD or district levels (Allow some time for ideas/discussion if time allows): What else do you think we can expect from the GLT?
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GMT Key Responsibilities Chris Bunch – LION Managing Editor
2 GMT Key Responsibilities Chris Bunch – LION Managing Editor Sanjeev Ahuja – Chief of Marketing & Membership Dan Hervey – Brand & Creative Director Stephanie Morales – Meetings Manager Decrease membership drops by increasing member engagement Charter new clubs in new locations Charter special interest clubs Invite prospective members to participate in service projects Conduct membership drives Treat every member like family Ensure new members are properly oriented, and in a timely manner The GMT will work hard to enhance member satisfaction and, in turn, increase our membership. Some of their key areas of responsibility include such things as: Decrease membership drops by increasing member engagement Charter new clubs in new locations Charter special interest clubs Invite prospective members to participate in service projects Conduct membership drives Treat every member like family Ensure new members are properly oriented, and in a timely manner (Allow some time for ideas/discussion if time allows): What else do you think we can expect from the GMT?
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GST Key Responsibilities Chris Bunch – LION Managing Editor
2 GST Key Responsibilities Chris Bunch – LION Managing Editor Sanjeev Ahuja – Chief of Marketing & Membership Dan Hervey – Brand & Creative Director Stephanie Morales – Meetings Manager Inspire and motivate service by supporting the development and implementation of service projects that: Align with LCI’s global causes & overall mission and vision Create a sense of belonging and pride to Lions and Leos Attract multi-generational participants to implement impactful service Help raise visibility of Lions service impact in local communities Seek out and share information on service project successes, opportunities, and challenges Service is the focus of all Lions. As such, there are many responsibilities in the area of service that fall under GST: Align with LCI’s global causes & overall mission and vision – communicate the goals and purpose of LCI’s global service programs, excite participation in initiatives that align with diabetes, hunger, environment, vision and childhood cancer Create a sense of belonging and pride to Lions and Leos – highlight success stories about Lions and Leo service, encourage hands on service participation that provides meaningful and positive experiences Attract multi-generational participants to implement impactful service – engage Leos and other youth in service Help raise visibility of Lions service impact in local communities Seek out and share information on service project successes opportunities, and challenges (Allow some time for ideas/discussion if time allows): What else do you think we can expect from the GST?
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GST MD GST Coordinator Chris Bunch – LION Managing Editor
2 GST MD GST Coordinator Chris Bunch – LION Managing Editor Sanjeev Ahuja – Chief of Marketing & Membership Dan Hervey – Brand & Creative Director Stephanie Morales – Meetings Manager Ensure districts achieve their goals Educate, coach and mentor your district coordinators while removing barriers that impede progress Inspire and empower districts to be successful in maximizing beneficiaries served
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GST District GST Coordinator Chris Bunch – LION Managing Editor
2 GST District GST Coordinator Chris Bunch – LION Managing Editor Sanjeev Ahuja – Chief of Marketing & Membership Dan Hervey – Brand & Creative Director Stephanie Morales – Meetings Manager Drives the clubs to implement impactful service projects that are aligned with our global causes with focus on diabetes Holds clubs accountable to their service goals, ensures regular reporting in MyLion web, and encourages utilization of MyLion App to increase engagement in service projects Supports local community service projects Promotes service projects that attract multi-generational participants, including the integration and leadership development of Leos Gathers clubs and district feedback related to service challenges, opportunities, and successes; shares with multiple district coordinator to remove barriers impeding the successful implementation of service programs
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Putting service at the forefront of Lions Clubs International
2 The GST Objective LCI Forward Enhance service impact & focus Global causes Service goal Global Service Team Putting service at the forefront of Lions Clubs International Chris Bunch – LION Managing Editor Sanjeev Ahuja – Chief of Marketing & Membership Dan Hervey – Brand & Creative Director Stephanie Morales – Meetings Manager What is the GST objective? As you know, LCI Forward is our 5 year strategic plan designed to guide Lions Clubs into our second century of service. One of the LCI Forward core objectives is calling for us to enhance service impact and focus, which led to the creation of our strategically selected global causes. Building service opportunities around our global causes will help us reach our goal of serving 200 million people by In order to reach our new century service goal, the Global Service Team was created as part of the Global Action Team. GST Specialists are working with Lions regionally in order to improve the value of service projects and the efficiency of service project development. They are working closely with Lions and with the Program Development team to ensure Lions have the greatest service impact and reach all spectrums of helping those in need.
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The footprint of our second century
2 Our Global Causes The footprint of our second century Chris Bunch – LION Managing Editor Sanjeev Ahuja – Chief of Marketing & Membership Dan Hervey – Brand & Creative Director Stephanie Morales – Meetings Manager DIABETES ENVIRONMENT HUNGER VISION CHILDHOOD CANCER And here are our global causes: diabetes, environment, hunger, vision, and childhood cancer, with diabetes as our first global cause and area of focus. We plan to build on our tradition of serving youth by engaging them as volunteers and service leaders throughout the 5 service areas. With this enhanced focus and strategic investment in program and resource development we are confidently pursuing our new century service goal calling us to serve 200 million people per year by It is important to keep in mind that while resource development is focusing on these five areas, the GST will continue supporting any and all local Lions projects with general service resources. Our global causes offer Lions and Leos opportunities to engage in international service initiatives within the five causes. These initiatives will be supported by LCI resources (such as service project planners, mini-grants, advocacy, and partnerships) as well as LCIF funding opportunities. It all starts with the pride that Lions have in serving those in need. As we serve our communities, Lions create a sense of belonging and foster respect among the club members as well as the community. As servants, Lions work together to ensure that the needs of their community members are addressed, to strengthen their club and cement the membership. In turn, others feel inspired to join in helping and serving. Honoring our history and meeting emerging needs And giving young people new opportunities to serve with us
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The GST Goals and Strategy
2 The GST Goals and Strategy Global Service Team Goals Strategy Chris Bunch – LION Managing Editor Sanjeev Ahuja – Chief of Marketing & Membership Dan Hervey – Brand & Creative Director Stephanie Morales – Meetings Manager The GST has worked to set concrete goals and formulate a strategy in order to reach these goals.
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Help us Build the GST that you need
Insert subhead 2 GST Goals Hands-on service project implementation Diabetes project implementation MyLion web reporting MyLion app utilization In development: Youth engagement – Lion and Leo collaboration Partnerships with global and local organizations Help us Build the GST that you need Chris Bunch – LION Managing Editor Sanjeev Ahuja – Chief of Marketing & Membership Dan Hervey – Brand & Creative Director Stephanie Morales – Meetings Manager To reach the new prestigious goal of serving 200 million people per year and maximizing our service impact, the GST will be tasked with a set of goals: -increase service project implementation -increase service reporting -increase diabetes service projects -encourage LCI app utilization where applicable Additional strategies are also in development in order to reach the following goals: -greater youth engagement in project development -increased partnerships with local organizations and businesses Be sure to connect and communicate with GST leaders in your area (including District/MD/and Area GST leaders) for information on goals specific to your district. In the end, our biggest priority is to help build the GST of the future, the GST we need. In order to create a strong and successful team that will best support Lions in our area, we must work with the GST specialists as colleagues and plan on engaging with them regularly.
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The Service Journey Insert subhead Chris Bunch – LION Managing Editor
2 The Service Journey Learn Educate and build awareness among Lions and Leos. Discover Connect clubs to one another and inspire them through sharing project ideas, best practices, and success stories. Act Provide Lions and Leos with turn-key projects, grant opportunities, and other initiatives to increase their level of community engagement and impact. Celebrate Assess the project, recognize efforts and share Lions and Leos stories of success. Chris Bunch – LION Managing Editor Sanjeev Ahuja – Chief of Marketing & Membership Dan Hervey – Brand & Creative Director Stephanie Morales – Meetings Manager We understand Lions and Leos are diverse in their backgrounds, knowledge and interests. To meet these various backgrounds and needs, we have a new approach to resource development. This new member engagement strategy is called the Service Journey and it includes 4 steps for successful service: Learn, Discover, Act, and Celebrate. Learn: an opportunity for Lions and Leos to educate themselves on, develop confidence when speaking about, and connect personally with an issue. Learn emphasizes looking internally as individuals and as a club to connect with community needs, community service, and why we serve. Discover: where clubs connect with one another and discover the impactful projects, resources, etc. that other clubs have implemented. The Discover component is a big piece of our MyLion app and our new website. Clubs are able to explore other clubs’ service projects, will be able to message one another, generally making information more open so Lions can be inspired by other Lions around the world. Act: exactly what it sounds like- taking action. This could mean using a service project planner, applying for an LCI mini grant, fundraising for LCIF, and more. And finally Celebrate: this is after the project and is a time to reflect on challenges and successes, share stories, recognize members’ contributions, and make impact personal to members.
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Resources What’s available Chris Bunch – LION Managing Editor
2 Resources What’s available Chris Bunch – LION Managing Editor Sanjeev Ahuja – Chief of Marketing & Membership Dan Hervey – Brand & Creative Director Stephanie Morales – Meetings Manager Service Initiatives Presentation Educational Material Customized to all leadership levels Service Project Ideas (Click the image) The GST team at Headquarters wants to work with us to build region specific resources that help us reach our goals. The resources already available and in development are for Lions at all levels. The Lions Learning Center is available for training opportunities for district-level leadership and club-level Lions. The Service Initiatives Presentation is an informative presentation to give to your clubs and use in seminars and meetings during MD Conventions. This presentation gives descriptions on all service resources that will be available to Lions. Other resources already available to us include: various leadership development tools such as Lion Learning Center courses, webinars, and regional institutes and seminars that can further develop our skills. The Service Project Ideas provide Lions and Leos with ideas of simple, turn-key, impactful service projects that are customizable to different Lions communities. The project ideas range from beginner to advanced, and can be adaptable to any region of Lions. There is a service project idea document for each of our global causes. ENVIRONMENT HUNGER VISION CHILDHOOD CANCER DIABETES
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Resources Service Toolkit
2 Resources Service Toolkit Chris Bunch – LION Managing Editor Sanjeev Ahuja – Chief of Marketing & Membership Dan Hervey – Brand & Creative Director Stephanie Morales – Meetings Manager Service Project Planners Club & Community Needs Assessment Developing Local Partnerships Guide to Fundraising Reporting Guide / Why Service Reporting Matters The Service Toolkit is a collection of tools that will help Lions and Leos implement any service project, whether it engages with our global causes, or addresses another pressing community need. The Service Toolkit will be geared toward Lions and Leos who are eager to engage in these different components of service, but do not have background experience or confidence in how to begin. The toolkit will include: Service Project Planners, which will guide members through cause-specific planning, implementing, monitoring, evaluating and reporting components of a successful service project. Club and Community Needs Assessment, which will help clubs understand their strengths and areas for improvement, as well as specific community needs within a service area that motivates them. Developing Local Partnerships, which will educate clubs about different types of partnerships and build Lions and Leos confidence in approaching potential partners Guide to Fundraising, which will help Lions and Leos engage with donors and raise funds for issues that they care about. Reporting Guide, to help Lions and Leos understand how to successfully report service and why it is important to help showcase our global impact. The Why serving reporting matters document answers that very question we so often hear: “Why is it so important for Lions to report their service?” Take a look at the document to find out why. Again, it is key to have constant two-way communication between our regional specialists and ourselves in order to create more regionally appropriate resources. This includes talking to Lions, data-gathering and giving feedback to specialists as new resources become available. Ongoing communication between LCI and GST Leaders is crucial for regionally appropriate resource development
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2 Global Service Funds available to ALL MDs and Districts to support training: GST-MD Coordinator Operating Budget (US$600) Chris Bunch – LION Managing Editor Sanjeev Ahuja – Chief of Marketing & Membership Dan Hervey – Brand & Creative Director Stephanie Morales – Meetings Manager GST-D Coordinator Operating Budget (US$250) The Global Action Team- Service multiple district and district coordinators are eligible for an operating budget. This budget is used for covering expenses incurred by the coordinator while fulfilling his/her responsibilities. (i.e. webinar services, training costs, travel for service related activities or attendance at district related meetings). Multiple district coordinators can receive a budget of $600 USD and district coordinators can receive a budget of $250 USD once all the requirements are completed. District Funding Zone Chairperson Training MD Funding 1st & 2nd Vice District Governor Training
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Operating Budget: to Receive Funds
2 Operating Budget: to Receive Funds Yearly Plan Chris Bunch – LION Managing Editor Sanjeev Ahuja – Chief of Marketing & Membership Dan Hervey – Brand & Creative Director Stephanie Morales – Meetings Manager Operating Budget Disbursement form In order to receive their operating budget, the multiple district and district coordinators must complete the following: Submit a development plan through the Global Action Team development plans and progress reports webpage. Complete 2 required online training courses that will be available on the Lions Learning Center (LLC); lists of the suggested courses are available to coordinators. Coordinators need to submit a multiple district/district operating budget disbursement form to the global service team staff at Two Online Courses
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Takeaways Value of service Reporting Efficient Project Planning
2 Takeaways Value of service Reporting Efficient Project Planning Collaboration with GMT and GLT Build the GST WE need Utilize Regional Specialists as a resource Chris Bunch – LION Managing Editor Sanjeev Ahuja – Chief of Marketing & Membership Dan Hervey – Brand & Creative Director Stephanie Morales – Meetings Manager We need you to help spread the message and goals of the GST with Lions everywhere. It is vital that together, we have the correct information on hand so we can share our goals with Lions in order to meet them. Here are the takeaways from this presentation. We strive to: -increase the value of hands-on project delivery in order to meet our new service goal. -increase service reporting in every region. We can’t reach our service impact goal if Lions aren’t reporting the service impact of their projects. -improve project development efficiency. This means planning simple, off the shelf, turnkey projects efficiently and with a greater service impact by utilizing tools and resources available. -work collaboratively with GMT and GLT. -work with our regional specialists to build the GST we need. Together, we will put service at the forefront of our organization.
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It is time for Action © 2018 Lions Clubs International 2018 03/12 EN
Now is the time for action. We will show the world we care. We will show the world we are ready to roll up our sleeves and solve problems. © 2018 Lions Clubs International /12 EN
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