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HR & Customer Services
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Our structures- Executive management team
Jayne Ludlam, Executive Director CYPF Laraine Manley, Executive Director Place Eugene Walker, Executive Director Resources John Mothersole, Chief Executive
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Portfolios- service directors (PLT’s)
Chief Executive Policy Performance & Communications Director of Public Health Office Communities Adult services Housing & Neighbourhood Services Business Strategy & Safeguarding Libraries and Community Services Commissioning Resources Legal & Governance Business Change & Information Service Finance & Commercial Services HR & Customer Services Transport & Facilities Management CYPF Children & Families Business Strategy Inclusion and Learning Service Lifelong Learning & Skills Place Culture & Environment Development Services Capital and Major Projects Business Strategy & Regulation Creative Sheffield
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Elected Members/Councillors
84 Councillors covering 28 Electoral wards
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Councillors Sheffield’s Decision makers (Executive/Cabinet)
Cllr Julie Dore – Leader of the Council / Chair of Cabinet Cllr Isobel Bowler – Cabinet Member for Neighbourhoods Cllr Sioned-Mair Richards – Acting Cabinet Member for Neighbourhoods Cllr Ben Curran – Cabinet Member for Finance and Resources Cllr Jackie Drayton – Cabinet Member for Children, Young People & families Cllr Jayne Dunn – Cabinet Member for Housing Cllr Terry Fox – Cabinet Member for Environment & Transport Cllr Mazher Iqbal – Cabinet Member for Public Health & Equality Cllr Mary Lea – Cabinet Member for Health, Care & Independent Living
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The Corporate plan
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Why the Corporate Plan is important
Sets our direction and priorities Tells a clear story about: What’s changing locally and nationally Our response to these changes What we aim to change or maintain over the next three years To shape and inform our work for the next three years “No great city has nothing left to do and no more difficulties to overcome, but Sheffield is recognised as a great city with an important past and a promising future…” Cllr Julie Dore, Corporate Plan
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Our direction Be the best we can be Deliver on our promises
Meet our challenges Work with others
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Thriving neighbourhoods and communities Better health and wellbeing
Our priorities Strong economy Thriving neighbourhoods and communities Better health and wellbeing Tackling inequalities An in touch organisation
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The Resources Portfolio
Executive Director Eugene Walker Director of Legal and Governance – Gillian Duckworth Assistant Director Legal & Governance Business Manager Head of Democratic & Member Services Director of Finance & Commercial Services – Marianne Betts Head of Strategic Finance Head of Service – FCS Business Partner (CYPF, STS) Head of Service – FCS Business Partner (Communities) Head of Service – FCS Business Partner (Place, Resources) Head of Commercial Business Development Head of Procurement and Supply Chain Director of Transport and Facilities Management – Neil Dawson Head of Facilities Management Head of Transport Services Head of Workplace Management Head of Repairs & Maintenance Head of Service, Strategy & Performance Head of Asset Management Director of Business Change & Info Solutions Assistant Director – ICT Service Delivery Assistant Director – Business Change Service Delivery Head of Information Management Head of CPMO Director of HR & Customer Services – Julie Toner Head of HR Head of Customer Services Business Partners – Place, CYPF, Resources, Communities Business Partner - Schools
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The HR service 50% cut in the HR budget over the past 4 years
Depends very much on manager and employee self service Role of HR;
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The model 12 Transactional Services HR Consultancy & Change Services
Connect HR Consultancy & Change Services Systems and Business services Portfolios Executive Management Team Learning & Development Programmes Change Strategic HR Business Partners Director of HR ‘Overflow’ external resource pool 12 12
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HR & Customer Services 1 FTE 147 FTE 54 FTE 29 FTE 34 FTE 19 FTE
Director of HR & Customer Services Julie Toner Head of Customer Services 1 FTE Voice/Technical Development 147 FTE Face to Face/Registration 54 FTE Resources Business Support 29 FTE Performance/Cashiering & Client Management 34 FTE Head of Human Resources HR Consultancy & Change 19 FTE HR Systems & Business Services 11 FTE Learning & Development Health, Safety & Wellbeing 9 FTE HR Business Partners 4 FTE HR & Customer Services
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The HR team Director HR and Customer services Head of HR
4 Portfolio Business Partners HR Consultants – Case work, policy development , change programme support HR Systems & Business Services - Contract management, mgt information, Triage and first contact with HR Health, Safety & Wellbeing – health and safety, wellbeing policy Learning and Development
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Partners Capita- HR Connect Reed- agency (8 million per year)
Payroll Data- e.g sickness reports Transactions- contract changes, starter and leavers, leave calculations, etc Reed- agency (8 million per year) HML- Occupational Health provider
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Priorities 2016 - 2018 Workforce Planning Pay strategy for 2018
Pay strategy for 2018 Equal pay audit Scope pay structure issues and potential equal pay challenges Governance of current grade allocations Review approach Pull together financial information/data Develop proposals EMT/Members September 2016 Start consultations with TUs January 2017 Budget Workforce reductions HR1- 400 Consultation Corporate Portfolio VER/VS Schemes Employee led schemes Workforce Planning Ensure robust approach Consistency across the Council Portfolio/Service/Council plans all in place Employee Engagement Integrate into Policy Integrate into workforce development (IPR’s) Integrate into recruitment (Jd’s and specs) Workforce opinion survey Performance management Equalities Workforce profile Workforce profile plan and agree actions - monitor progress Legislative Changes (etc) Holiday Pay £95K cap and claw back Travel pay TU Bill
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Priorities 2016 - 2018 Workforce Development
Ensure implementation of skills/attainment framework Talent/succession planning strategy Agree Leadership Development Strategy Performance and development reviews Sickness / Wellbeing Strategy Develop new strategy for sickness absence – set new Council wide targets Implement new MAP policy Ensure sickness monitoring in place to ensure manager have the right information to deliver targets and improvements Workforce model Revisit data and agree approach for 17/18 Ensure tiers and spans in place across Council
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Employee engagement - our approach
WE WILL MAKE SHEFFIELD A GREAT CITY FOR OUR CITIZENS BY:
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