1. Implementing the Web solution Presented by: Elise Sechan
Training
Implementing the Web solution
Presented by: Elise Sechan
Get the audience to introduce themselves
Introduce yourself
Provide handouts to the audience

2. Agenda Day Session 1 Session 2 Monday Marketing Payment & Delivery
Tuesday
Customer Service
Advantages

3. Marketing Ordering Advertising Online order forms E-mail Television
Newspaper
Banners at existing outlets
Web

4. Payment
Credit cards
Drafts
Checks

5. Delivery Customer & payment verification Courier service
Central warehouse

6. Customer Service Information on new products
Frequently asked questions
Recipes
Customer feedback

7. Advantages Personalized service Complete information on the site
Feedback from other customers
Product specifications
Database