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Respect for Property
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Confidential documents Items of sentimental value Artwork
RESPECT FOR PROPERTY Valuables Weapons Confidential documents Items of sentimental value Artwork Listing agents should advise sellers to remove or store valuables, weapons, confidential documents and items of sentimental value prior to the property being listed. Listing agents should also advise sellers that certain pieces of artwork might offend potential buyers and should be removed from view. 2
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RESPONSIBILITY Keep track of your group (clients/customers)
Respect For Property RESPONSIBILITY Keep track of your group (clients/customers) Never let buyers enter a property unaccompanied Get permission before you enter Never loan your Supra key Be responsible for everyone you allow to enter listed property, and keep all members of the group together. Never allow buyers to enter listed property unaccompanied. Enter property only with permission, even if you have a lockbox key or combination code. Never loan your Supra key to anyone, even an assistant, and never attach your Pin code to your Supra key. Violations carry heavy fines. 3
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INSPECTIONS Schedule inspection appointments with listing agent or CSS
Respect For Property INSPECTIONS Schedule inspection appointments with listing agent or CSS Ask permission for others to be present Buyers’ agents should schedule appointments for all inspections with the listing agent or Centralized Showing Service. If anyone other than the principals to the transaction will be at any showing or inspection, prior permission should be obtained from the listing agent. 4
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INSPECTIONS Buyers’ agents should attend all inspections
Respect For Property INSPECTIONS Buyers’ agents should attend all inspections Listing agents and sellers who are present should refrain from asking questions Buyers’ agents should attend all inspections and should remain there the entire time the inspector or buyers are on the property. If a listing agent – or seller – must be present during an inspection, he or she should stay out of earshot of the inspector and the buyers. Neither the listing agent nor the seller should ask the inspector about his or her findings. That information will be conveyed when the buyers submit the Repair Request. 5
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Demonstrate professionalism Leave property as you found it
RESPECT FOR PROPERTY Demonstrate professionalism Leave property as you found it Remember, you are a guest in the seller’s home. Therefore, be considerate of the seller’s property. Demonstrate professionalism by: Walking on sidewalks – not across the grass Taking off shoes and boots inside the property when weather is bad Not allowing anyone to eat, drink, smoke, dispose of trash, use bathing or sleeping facilities (unless you have permission from seller), or bring pets on the property Not allowing anyone to touch or handle the seller’s pets Double checking windows and doors before leaving Returning keys to the lockbox Leave the property as you found it (lights, heating, cooling, drapes, etc.) unless instructed otherwise. 6
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Seller home? Something amiss? RESPECT FOR PROPERTY
If the seller was home when you arrived, find out whether he or she expects you to lock the door when you leave so that you will not lock the seller out. If you think something is amiss, like potential vandalism, leaks or strange odors, contact the listing agent immediately. 7
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RESPECT FOR PROPERTY Discussion Question How do you handle pets, children, and sellers during showings and inspections? Listing agents should instruct sellers to remove pets, and to leave during showings and inspections. It is appropriate for buyers’ agents to ask the listing agent to ask sellers who insist on being home during showings to leave the property and take pets away for second showings and inspections. Some children might pay more attention to you than to their parents. Before entering a property, you should reinforce respect for other people’s property and why they are not allowed to touch anything. 8
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