1. EMBA Program
Managing Remote Teams

2. Managing Remote Teams
Communication
Costs
Culture

3. But First, Some Context

4. 10 years as an Applications Engineer 7 years leading engineering firm
Since acquisition:
multi-location department mgr
EMBA program
business unit director

6. Managing Remote Teams
Communication
Costs
Culture

7. Clearly Communicate Expectations In Person Intent By Phone Values
In Writing
Rules
Recruit, Train & Promote for Skills & Fit, both Personal & Professional

8. Managing Remote Teams
Communication
Costs
Culture

9. Calculate Costs, Benefits
Time
Travel
Lost productivity
Redundant or additional
Support staff
Communication/computing
Rent
Client contacts
Recruiting sources

10. Managing Remote Teams
Communication
Costs
Culture

11. Consider Culture There will be one Influence it
Others will have influence too
Establish parallel lines of influence

12. Be Fearlessly Curious Don’t Assume Ask Hard Questions Listen Intently
Always Answer Honestly
Write It Down
Don’t Expect to be Heard the First Time

13. Can You See What’s Below the Surface?

14. What would you like to talk about?