1. 1 June 2018 – University of Hull

2. Welcome to the University of Hull

3. Aims of SITS Trainers Network
Share knowledge, lessons learned, training approaches and good practice.
Showcases (training, testing, support, e-Learning etc).
Offer re-purposed training materials.
Build up a profile of SITS training activities across Institutions.
Skills analysis of STN members.
Collaborative training initiatives (manuals, books, courses etc).
Create a community of trainers/testers/support staff via networking events.

4. Agenda
10:45 – 11:15 Welcome to the University of Hull and the STN event/conference.
11:15 – 11:45 Updates and SITS Trainers Network Activities
11:45 – 12:00 Refreshments & Break
12:00 – 13:00  Revamping SITS User Training at UoL
Richard Clark, University of London
Overview of SITS training ‘revamp’ project at UoL during ‘18/19
Group Discussion topics
13:00 – 14:15 Lunch / Networking University of Hull tours (Campus / Library)
14:15 – 15:30 Updates/Presentations/Discussions:
(14:15) Updates & Q&A’s via Tribal Group plc. Updates & overview of SITS training provided by Tribal Group plc
Q&A’s – themed around training
(14:45) Discussions & Debates
Training topics common to member institution.
15:30 – 15:45 Refreshments & Break
15:45 – 15:55 Future activities for the SITS Trainers Network
15:55 – 16:00 AOB & Close

5. Apologies Received
Alison Roy Sheffield Hallam University (has left organisation)
Helen Lane Anglia Ruskin University
Joelle Walker Regent’s University London (has left organisation)
Luke Austin Glyndwr University
Renee Stoll University of Bristol (has left organisation)
Sara Kirby Tribal Group plc
Robbie Vigers Meetoo

6. Name Institution Your Role
Introductions...
Please introduce yourselves to the group:
Name
Institution
Your Role

7. 11:15-11:45 Updates and STN Activities
About the SITS Trainers Network.
Previous STN events/conferences.
Overview of resources available to STN members.
STN Structure.
Recent updates & current interests.
Regional Updates:
Vice Chair Update & M62 (Luke Austin).
Midlands, Wales & West of England (Richard Block).

8. About the SITS Trainers Network
Founded 29/02/2012 by Dr. Richard Clark & Mr. Aditya Vadali (co-chairs).
STN is now 6 years old
SITS Trainers Forum/Network
Founded 29/02/2012
SIG/WG??? 
Network
30/05/2012
Mr. John Davis (Wolverhampton) replaced Mr. Aditya Vadali as co-chair.
21/11/2014
Mr. John Davis stood-down
Richard continues as Chair
109 members
55 institutions
+1 company: Tribal
06/05/2016
Mr. Luke Austin (Huddersfield) became the Vice Chair of the STN
Note: Luke now at
Wrexham Glyndŵr University

9. STN Events           1. University of Oxford (29/02/2012)
2. Celtic Manor, Newport (July 2012)
3. University of Wolverhampton (24/05/2013)
4. Celtic Manor, Newport (July 2013) 
5. University of Edinburgh (28/02/2014)
6. Celtic Manor, Newport (July 2014)
7. University of Huddersfield (21/11/2014)
8. Bournemouth Arts University (20/03/2015)
9. University of London (22/04/2016)  13 
10. Sheffield Hallam University (11/11/2016)
11. University of Surrey (19/05/2017) 
12. Online Event (08/12/2017)  
13. University of Hull (01/06/2018)    11 

10. SITS Training Forum on MySITS

11. SITS Training Forum on MySITS

12. Website

13. STN LinkedIn Group

14. Current Structure: STN
Chair
SITS Trainers Network
Dr. Richard Clark
University of London
Regional Facilitator
London & South of England
Carlos Bertrand
Arts University Bournemouth
Midlands, Wales & West of England
Richard Block
Aston University
M62
Luke Austin
Wrexham Glyndŵr University
Scottish, SFE & North of England
Vacant
Ireland
Vice-Chair

15. STN Updates & current interests
Our sixth year as a Professional Network.
External Presentations at STN Events
Chris Sutton (The Training Foundation) TAP Accreditation
Assima UK Ltd (Presentation of ‘STT Trainer’) – follow-up: next slide
Work on Volume 2 of Collaborative Manual re-launched.
Introduction to SITS:Vision Client Server
Volume 2
eLearning & eTools:
Moodle
Blackboard Collaborate
Camtasia Studio
Snagit
Screencast-O-Matic
Eesysoft
STT Trainer
Oracle UPK
Articulate Storyline 2
Prezi
Google Hangouts
Adobe Connect
Socrative
Cisco Webex
Skype for Business

16. STN Meeting - Assima UK Ltd (29/09/17)
Assima UK Ltd: Catherine Thynne and Alastair Smith.
STN: Richard Clark (UoL) and John Crofts (Surrey) + UoL staff.
Showcased STT Trainer plus their ATS system.
STT Trainer: record and edit ‘see it’, ‘try it’, ‘know it’ types of eLearning.
ATS: Cloning not screenshot based – far more expensive (~50K licence).
Records screen components as a simulation (i.e. of SITS etc).
Price offered to SITS Trainers Network (as a collaboration of institutions):
£4000 per user, per year for min of 5 users for 3 years (hosted by Assima)
£3000 per user, per year for min of 5 users for 3 years (hosted by institution)

17. Summary of first Online Event (8/12/17)
Welcome
•Welcome to the SITS Trainers Network Online Event
• Brief recap of the SITS Trainers Network and activities to date
STN Regional Updates and Activities
• Updates on SITS Trainers Network activities & Regional Updates
• Minutes and summary of actions from previous event #1
Discussion: Approaches used to deliver SITS training
Approaches and tools used by member institutions to deliver SITS training (class-based, eLearning, videos, one-to-one, champions/ambassadors) #2
Discussion: Keeping SITS training up-to-date
What methods do we use to keep our training courses/materials up-to-date? #3
Future activities for the SITS Trainers Network
AOB & Close #4

18. Online Event: Whiteboards (Intros)

19. Online Event: Whiteboards (Discussions)
Documentation

20. Online Event: Polls

21. Vice Chair & M62 Regional Update
A few things to note from most recent RUG and other Tribal led events at Glyndwr University:
Tribal showcase of Tribal Edge.
Evolution of the product from e:Vision/online to Edge/Mobile has led me to start thinking about training solutions on mobile devices for staff/students and would be interested in any involvement in mobile device responsive training packages that anyone in the network may have used?
Maybe Adobe Captivate or other software?

22. Vice Chair & M62 Regional Update
Tribal have implemented the Component Profile on the MySITS website.

23. Vice Chair & M62 Regional Update

24. Vice Chair & M62 Regional Update

25. Previous STN Institution Profile

26. Vice Chair & M62 Regional Update
Given that it is now possible to view other institutions implementations of the SITS system there could be some gains made from using the system to offer training to other sites that have a similar component that you may have written training documents for.
Re Glyndwr, Chester University is geographically close enough that a training event could be held on either campus if common ground could be established with the potential to “learning hubs”.
Thoughts and opinions sought?

27. Midlands, Wales & W England Update

28. Discussion points for the afternoon

29. 11:45 – 12:00 (Refreshments/Break)

30. [12:00-13:00] Revamping SITS User Training at UoL
We’ve recently changed our public & internal ‘name’
(Public name)
(Internal /
Dept. name)

31. Previous SITS training at UoL
‘SITS Project’ – 1 x dedicated trainer (Richard Clark).
Pre Go-Live bespoke training (+ manuals & eLearning)
Enquiries, Admissions, Registrations, Fees, Stock Control, Accessibility Manager, Assessments etc.
SITS Training environment used, copy of Live with updates + training data (manually configured).
Some basic eLearning as precursor to class based sessions.
Mostly class-based sessions (1 or ½ day) & workshops/drop-in.
Post Go-Live Training Support & Floor Walking support

32. Previous SITS training at UoL
Training role changed after SITS Project completion (2012; 2016).
SITS further developed (Assessments; New Programmes).
More recently, re-engineering (Admissions, Registration).
Challenges in keeping materials up-to-date.
Changes not always communicated to trainer, user newsletters distributed upon an upgrade via ‘SITS team’.
Champions in each department help new staff upon arrival (localised SITS inductions).
Manuals, notes & eLearning have since fallen out-of-date 
No maintenance of training materials (no resource/capacity) 
Very few SITS training sessions currently offered.

33. Time to change/update SITS training
During late 2017, Richard Clark met with ‘SITS team’.
‘SITS team’ acknowledged that update-comms had lapsed a little.
RC now receives more regular updates.
Training environment regularly refreshed/upgraded.
RC agreed to re-vamp ‘introductory SITS training’ during Q2/Q
RC to redevelop further SITS training modules during ‘18/19.
Activity Based Working
Not all staff are in the office/on-site.
Range of technologies used:
PC’s
Surface Pro’s
Other Mobile devices
Office 365 / SharePoint etc

34. Plans to re-vamp training…
Q2 (Apr/May/June)
Q3 (July/Aug/Sept)
Q4 (Oct/Nov/Dec)
Review updated SITS functionality for staff users & identify Training Needs
Automate import of training data after environment refresh
Redevelop
Intro to Client Server
& Essentials of e:Vision class materials/manual
Redevelop interactive eLearning
Intro to Client Server & Essentials of e:Vision
Launch eLearning courses
Maintenance
& updates
Redevelop notes (tools) and Institution Guides (Applications/Registration)
Develop new Essentials of Assessments materials
(class-based + eLearning)
Launch new course
class-based & eLearning

35. Modernising eLearning for ABW
Redevelop interactive eLearning
Introduction to Client Server & Essentials of e:Vision

36. Work so far… (Articulate Storyline)

39. Work so far… (Articulate Studio)

41. Work so far… (Articulate Rise)

42. Articulate Rise in MOODLE - SCORM

43. Panopto (Recording / Editing)

44. Panopto (embed in Moodle page)

45. Discussions:
How can we modernise and adapt our training for staff engaged in flexible or Activity Based Working?
How do we all keep our materials up-to-date?

46. 13:00 – 14:15 Lunch / Networking Lunch break choices (~20-25 minutes):
Tour of the campus
Tour of our library (art gallery & city views)

47. 14:15 – 15:30 Updates/Presentations/Discussions
[14:15-14:45]
Updates & Q&A’s via Tribal Group plc
Updates & overview of SITS training provided by Tribal Group plc
Q&A’s (themed around training)
[Chair: Richard Clark]
[14:45-15:30]
Discussion & Debate
Training topics common to member institutions
Topics/issues/ideas to be decided by delegates during the day

48. [14:15-14:45] Tribal Updates
Tribal training for implementation/SITS teams rather than end-user training.
Shared training sessions offered:
SRL courses via University of Warwick (£250 per person) during April
New courses via Northumbria University
Foundation SRL: 5th June
Practitioner SRL: 6th June
Foundation Task Manager: 7th June
Practitioner Task Manager: 8th June
Uses cloud / vanilla environment
Amazon cloud, imported training data, rolled back afterwards
Tribal Empower Conference June 11-12

49. Q&A’s (training themed)
(Question)
What options are available for quickly setting up sample data in SITS before a training session? e.g. I have 10 training sessions running and want to be able to "roll back" the system to the same point before starting each training session [University of Sheffield]

50. Q&A’s (training themed)
(Question)
Could an easy-to-use tool be created in the future for trainers so that they are able to import/setup/roll-back various aspects of SITS for training sessions? [STN Committee]
What methods are available to help randomise data in specific tables (i.e. for use in training classes, manuals etc). [STN Committee]

51. Q&A’s (training themed)
(Question)
As the SITS Trainers Network has been running for 6 years now (voluntarily), would Tribal Group plc be able to offer some financial support to the STN (i.e. poster printing, leaflets for exhibitions, banner stand, web-site hosting, small costs towards events etc)? [STN Committee]

52. Q&A’s (training themed)
(Question)
When you have new starters, do you provide SITS training before granting SITS access? If so, how is that training delivered? In person group session, one-on-one or online module? [University of Brighton]

53. Q&A’s (training themed)
(Question)
“I’d really like to know more about what Tribal Group plc are doing with regards to GDPR and especially if there is anything we should be passing onto our trainees?” [Sheffield Hallam University]
(Answer)
Dr. Paul Duller (Information Consultancy Director)
GDPR Legislation - blog with resources on the latest legislation and current thinking around GDPR

54. Discussions & Debates [14:45-15:30]

55. 15:30 – 15:45 (Refreshments/Break)

56. 15:45 – 15:55 Future activities for STN
Further hosted and online events?
Inclusion of Articulate 360 tools and other eLearning.
Training presentations/showcases.
Profiling skills and training programmes across STN member institutions.
Conclude Vol 2 of ‘Introduction to SITS:Vision Client Server’ collaborative publication activity.
Plan collaborative case-studies/guides (eLearning)

57. AOB and Close

58. Thank you and safe journey home