1. Advising Sessions Results and Further Observations

2. Observed by
Alex
Advisor
Tomasek
day
4/6/2007
time
not observed
How many questions does the student ask?
less than 10
How many questions does the advisor ask?
more than 10
Does the advisor propose a plan?
yes
Does the student come with a plan? no
How many times does the student or advisor refer to the course catalog or other paper documents?
less than 5
Does the student ask about classes beyond the current semester?
How long does this meeting take?
between 10' and half an hour
Was the advisor prepared to answer all the student’s questions?
If not, what kind of questions was he/she not able to answer?
Did the advisor give the student a timeframe for answering their question?
Does the advisor have information on classes/programs outside the student’s major?
Does the advisor propose new majors/programs/classes?
Does the student ask about new majors/programs/classes?
Student Asks about Time 2
Student Asks about Content
Student Asks about Professor 4
On what content concerning the course (time, professor, course content) does the student ask the most questions?
Professor: 4 Time: 2

3. Results

4. Results
The majority of advisors and students asked less than 10 questions to each other during the meeting, which means that the conversation can be ported to an electronic system.

5. Observations All the advisors proposed a plan. System should
propose a plan.

6. Observations
When the student proposed a plan, the meeting took less time (and vice versa)
System may be
useful as preparation
Tool.

7. Observations
Students who came up with a plan asked less questions (and
vice versa)
Confirms previous
observation.

8. Remarks
Students can take more charge of what classes they need to take.
The on-line system could help come up with a plan.

9. Further Observations Asked 12 students question:
What was the main reason for them to meet with their advisor ?
I had to
I felt it was useful

10. Further Observations

11. Further Observations
How can erroneous information be eliminated in the catalogue?
The on-line catalogue can be updated quickly.
Students and administration likewise will be able to annotate with modifications (Time changes, Professor changes, Class changes)

12. Conclusion The on-line electronic application will help both:
The Advisor – as students will be better prepared for their meeting with their advisors.
The Registrar- as it will reduce the load on the Registrar, so people can register for courses.

13. Pre-registration Results & Further Observations

14. Pre-registration Results
Date
April 10th
Observed by
Fares
How many questions does the student ask?
0- 5
How many questions does the registrar ask?
How long student usually wait?
5 mns
How long appointments last?
10 sec
Did the registrar know the answer to all questions?
yes
Are there any exceptions to policy? no
How often are classes full?
not often
How does the registrar/student react?
registrar just piled up the forms, to make it faster
students were not immediately registered to their classes
What paper documents do students use?
course catalog

15. Pre-registration Results
All students asked 0-5 questions (vice versa for registrar)
The Registrar always knew the answers to the questions.
No exception to policy.
Students always use course catalog.

16. Results

17. How often classes are full Vs. How does the Registrar/Student React
Pre-Registration Day 1 2 3 4
How often are classes full?
not often
upper level classes full
How does the registrar/student react?
registrar just piled up the forms, to make it faster
students already have alternatives defined
registrar recommended alternatives and electives

18. Further Observations
First two days: As forms were piled up, students were not immediately registered to their classes.
The system can directly inform the student if he is registered to class or not.

19. Further Observations Last two days: Most classes were full.
The system gives priority to students, depending on major and class standing.

20. Conclusion The online pre-registration will help
Students: waste less time queuing
organize their schedules using the on-line course catalog
Registrar: reduce the load of work
facilitate the pre-registration process