1. State of NARPM®

2. Mission and Vision Statement
MISSION: NARPM® provides resources for residential property management professionals who desire to learn, grow, and build relationships. VISION: NARPM® will be the recognized leader in residential property management..

3. The Core Values of NARPM®
Networking – Cooperation and sharing as colleagues.
Education – Promotion of education and business development.
Advocacy – Advance the profession by influencing issues that impact the residential property management industry.
Professionalism – Recognize expertise through professional designation.
Ethics – Respect and integrity among members brought about by ethical, honest and credible behavior.

4. The Reason for NARPM®
NARPM® is an association designed for real estate professionals who know first-hand the unique challenges of managing single-family and small residential properties. NARPM® offers an effective, professional learning environment for owners of property management companies, property managers and their office staff.

5. History Born in the late 1980s
Group of single-family managers recognizing a need for education, networking and recognition
Ralph Tudor elected first president in 1987
First newsletter 1988 (3x per year)
First national conference 1989
First formal educational offerings 1991
Code of Ethics and Professional Standards 1994

6. History (cont.) 13 member 1988 78 members 1989 150 members 1991
2,300 members in 2006
3,850+ members in 2012
5,700 member in 2018
Developed chapters and seven regions
Designed a Strategic Plan that will lead NARPM® into the future

7. Networking Chapters & Regions Conventions/Conferences
Access to Discussion Group for all members of NARPM® go to NARPM.org log in to helpline (
Virtual Chapter Meetings held via webinar and are recorded and archived on NARPM.org (

8. Networking
Best Practices Broker/Owner Conference in Spring
Annual Convention & Expo held in October
Chapter Websites are designed and supported by NARPM®
Public Relations Campaign (
Facebook Fan Page and Next Generation Professionals (Under 40’s) Group Page

9. Education
RMP® and MPM® courses offerings can be found at
CRMC® - Company designation that shows the firm has met a set standard and an audit process
Online Education and Ethics Course continue to grow –
Instructors/Training and Code of Conduct

10. Education MPM® and RMP® can choose courses to take
CSS, CMC, and CRMB Certifications are available to Support Staff members
Residential Resource news magazine is available to members online (
Chapter Leadership Training held annually in November (

11. Designations (CRMC® MPM® RMP® CSS ®)
Symbols of Success and Professionalism
Constant Review of courses that meet members needs
Using outside course designers
Develop new courses as needed – NARPM® 101.
Market the designations.
constantly studying ways to increase the awareness of the NARPM® designations

12. Legislative NARPM® position statements
Assist in lobbying efforts by designing education packages.
Educate Chapters on the need to set up Legislative Committees and visit state legislature
Create a “call to action” capability.
Central data base of legislators
Information posted on

13. Legislative
Looking at forming Strategic Alliances in the legislative arena.
Working with HUD on various issues.
Legislative staff assists National to get the associations name out and monitor issues as they arise that affect Residential Property Managers.
NARPM® PAC was formed to support legislators who understand residential property management concerns
NARPM® Day on the Hill held in the spring in Washington, DC

14. What’s In It For You?
Networking with like minded colleagues (no longer competitors) Education to improve and grow your business Designations that are rapidly becoming recognized as symbols of professionalism

15. This presentation can be found at http://www.narpm.org/about/index.htm
Thank You
Contact National at:
This presentation can be found at