1. Human Resources and Management
By: Meghan Hatcher
Georgia CTAE 2010

2. Managing
Managing your business requires you to put operation plans into action.
Establishing policies and rules allows your business to run smoothly.
When deciding whether to extend credit, businesses evaluate the character, capacity, and capital of credit applicants.

3. Operating Policies Operating policies include: hours of operation
credit policies
procedures for returning/reworking a product
delivery policies
customer service policies
employee and customer safety policies

4. Staffing
To determine your specific staffing needs, you must design an organization chart and write job descriptions and job specifications
An organization chart helps you delegate responsibility, authority, and work
Three of the most common types of organizational structures are:
Line
line-and-staff
project organizations

5. Staffing
Staffing a business, whether ongoing or start-up, requires the same steps-recruiting, screening, setting pay and benefits, and providing training and development
The ongoing business, however has more options and personnel to work with, making it much more complex

6. Job Descriptions
Job descriptions and job specifications help you determine the kind of employee you want
When trying to find prospective employees, use a recruiting method that best suits the position you want to fill
Try to avoid having so many policies, rules, and regulations that they limit your flexibility in managing your business

7. Being a Business manager
As a business manager, you will have to:
develop procedures to resolve disputes among employees
ensure that employees are not discriminated against
deal with employees who are performing below expectations

8. Motivating Employees
In order to get the most from their employees, managers can
provide meaningful work
allow for schedule flexibility
involve employees in decision making

9. Motivating Employees (4) give recognition
(5) provide performance evaluations
(6) reward performance
-delegating responsibility expands an owner's ability to manage in the workplace an it can be very motivating to employees