1. San Benito County Local Transportation Authority Request for Proposals #2018-01
Operation of San Benito County Express and Specialized Transportation Services
Voluntary Pre-Proposal Conference
June 5, 2018

2. Today’s Agenda Welcome and Introductions
Overview of LTA Services/Operations
Brief Review of RFP Scope of Work
Important Dates
Proposal Evaluation
Questions and Answers
Tour of LTA Facility

3. Welcome and Introductions
Please sign in!
LTA Staff Present:
Mary Gilbert, Executive Director
Regina Valentine, Transportation Planner
Terry Easley, RFP Consultant, Transit Professional Services

4. Overview of LTA Services/Operations
San Benito County Express
Fixed Route
Complementary Paratransit
General Public Dial-A-Ride
Intercounty
Specialized Transportation
Out-of-County Non-Emergency Medical Transportation
Senior Lunch Program Transportation
Medical-Shopping Assistance Program

5. Brief Review of RFP Scope of Work
San Benito County Express
LTA Responsibilities:
Administration
Policies and Procedures
Planning
Advertisement
Vehicles and Equipment
Maintenance
Fuel
Schedules
Fare Media
Street Furnishings
Operations Headquarters

6. Brief Review of RFP Scope of Work
San Benito County Express
Contractor Responsibilities:
Operations Personnel and Management
at least 50% bilingual
Training and Safety
Daily Vehicle Inspections
Vehicle Cleaning and Fueling
Road Supervision
Uniforms
Scheduling
Fare Collection, Processing, and Sales
Customer Service
Secret Rider Program
Street Furnishings Maintenance
Paratransit Eligibility
Service Performance Standards
System Recommendations

7. Brief Review of RFP Scope of Work
Specialized Transportation
LTA Responsibilities:
Administration
Policies and Procedures
Planning
Advertisement
Vehicles and Equipment
Maintenance
Fuel
Vehicle Parking

8. Brief Review of RFP Scope of Work
Specialized Transportation
Contractor Responsibilities:
Operations Headquarters
Operating Personnel and Management
at least 50% bilingual
Training and Safety
Daily Vehicle Inspections
Vehicle Cleaning and Fueling
Uniforms
Scheduling
Fare Collection, Processing, and Sales
Customer Service
Service Performance Standards
System Recommendations

9. Brief Review of RFP Scope of Work
Proposal Option 1 – San Benito County Express
Option 1A
ONLY stand-alone service for San Benito County Express
Option 1B:
BOTH stand-alone service for San Benito County Express AND stand-alone service for Specialized Transportation, OR
Combined service under one contract for San Benito County Express and Specialized Transportation

10. Brief Review of RFP Scope of Work
Proposal Option 2 – Specialized Transportation
Option 2A
ONLY stand-alone service for Specialized Transportation
Option 2B:
BOTH stand-alone service for Specialized Transportation AND stand-alone service for San Benito County Express, OR
Combined service under one contract for Specialized Transportation and San Benito County Express

11. Brief Review of RFP Scope of Work
Proposal Option 3 – Combined Operations
Option 3
ONLY combined service under one contract for San Benito County Express AND Specialized Transportation
Proposing contractors have no interest in operating only one of the services independently

12. Brief Review of RFP Scope of Work
Operations Start Date
January 1, 2019
Overall Project Priorities
Public Safety
Service Performance
Workplace Culture
Customer Satisfaction

13. Important Dates Announcement May 18, 2018
Voluntary Pre-Proposal Conference
June 5, 2018 at 2 p.m.
Last Date for Receipt of Questions and Requests for Clarification
June 22, 2018 at 5 p.m.
Last Date for LTA to Post Addenda
July 13, 2018 at 5 p.m.
Proposal Due Date
August 7, 2018 at 3 p.m.
Invitations to Interview Proposers Issued (tentative)
August 13, 2018 at 5 p.m.
Proposer Interviews (tentative)
Week of August 20, 2018
Contract Award by LTA (tentative)
October 19, 2018
Contract(s) Start Date
January 1, 2019

14. Proposal Evaluation Required Format Three-ring binder
Font specifications
Use of a footer
Double-sided
Organization of Proposal
Tabs
Questionnaire organization

15. Proposal Evaluation Required Content Table 1, Page 33 Questionnaire
All Proposals: Questions 1 – 28 answered, tab per question
Appendix A
Per Table 1, all spreadsheet tabs
Appendix B Standard Forms
Supplemental information by Proposer

16. Proposal Evaluation Evaluation Process
Initial Review – all forms and technical requirements met
Competitive Range – based on Evaluation Criteria
Proposer Interviews – week of August 20, 2018
Best and Final Offers
Final Score of Proposals
LTA Staff Recommendation to Board of Directors – October 2018

17. Proposal Evaluation Evaluation Criteria Technical, 34 points possible
Proposed Personnel, 27 points possible
Experience and Qualifications of Proposer, 16 points possible
Cost Proposal, 22 points possible
Retention of Existing Contractor’s Employees, 10 points possible

18. Questions and Answers*
Questions submitted in advance
Questions from the audience
Questions deadline: June 22, 2018 at 5 p.m.
All written responses in Addenda: July 13, 2018 at 5 p.m.
*Note: Written responses shall supersede oral answers to questions Please refrain from asking questions that have already been asked. Thank you!

19. Tour of LTA Facility
San Benito County Express: operations headquarters and bus yard
Specialized Transportation: bus yard
Address: 3240 Southside Road, Hollister

20. Thank you for attending!
Questions:
Regina Valentine, Transportation Planner
San Benito County Local Transportation Authority
330 Tres Pinos Road, Suite C7
Hollister, California 95023
Fax: (831)