1. MBAX 6440 Defining project objectives
Project Management
MBAX 6440
Defining project objectives

2. Case Study – Business Objectives?
MAINTAIN A FUN ATMOSPHERE WHERE GUESTS WILL WORK OUT AT LEAST TWICE WEEKLY AND HANG OUT FOR 30 MINUTES AFTER THEIR WORK OUT
GUESTS WILL NOT HAVE TO WAIT FOR MORE THAN 5 MINUTES TO USE ANY PIECE OF EQUIPMENT
GUESTS WILL GET ONE OF THEIR TOP THREE CHOICES TO USE ANY OTHER FACILITY
PERSONNEL COSTS WILL NOT EXCEED 40% OF OVERALL COSTS

3. Measurable Objectives Case Study
Provide a way for customers to self-register for center facilities.
Reduce clerical costs by 20% per year.
Expand the hours where customers can make reservations to 24 hours per day, 7 days per week.

4. Measurable Objectives, cont. Case Study
Improve center utilization to 65% during off-peak times
Implement the new system by Oct. 1st, 20xx in time for the busy season

5. Measurable Objectives Review Case Study
Will these project objectives help us achieve our business objectives?
Will these objectives keep us focused on our project purpose?
Will these objectives help us manage our client’s expectations?
Will these objectives help us make better decisions during the project?

6. Re-Defining Measurable Objectives - Case Study
Ok, so let’s define some better measurable objectives for the project!