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Command Centre Functional Flow
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Process Flow Chart Consumer App Command Centre EcoGreen
Order Cancelled Command Centre EcoGreen
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COMMAND CENTRE 1 To be Verified 1 2
Verify & digitise prescription from Consumer App 2 Select order no/ customer name
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COMMAND CENTRE 1 To be Verified 3 4 If Valid If Valid
Valid if the prescription is visible clearly Invalid if the prescription is not visible clearly 4 If Valid Add new items Red colour indicates mediations is out of stock & Green colour indicates mediation available in stock Enter all the relevant information on this screen & click on submit If Valid
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Enter followings & submit
COMMAND CENTRE 1 To be Verified 1. Customer scans prescription 5 Enter followings & submit If Invalid
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Select order no/Customer name
COMMAND CENTRE 2 Ready for Order 2 To Confirm the order 3 Select order no/Customer name
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COMMAND CENTRE 2 Ready for Order 4
Check all the relevant information on this screen Order will be sent back to verify stage To confirm order To Cancel order To close order
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To check confirmed order list Select order no/Customer name
COMMAND CENTRE 3 Status - Order Confirmed 1 To check confirmed order list 2 Select order no/Customer name
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COMMAND CENTRE 3 Status - Order Confirmed If order close 3 4
check the relevant information on this screen To re-verify the prescription To cancel the order To unconfirmed the confirmed order To close order 4 Enter remark & submit If order close
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COMMAND CENTRE 3 Status - Order Confirmed 1 2
To check orders which had sent to server 2 Select the order number/customer name
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Close the order if needed
COMMAND CENTRE 3 Status - Order Confirmed Verify the details Close the order if needed 3
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Sales order fetched & Invoiced generated in EcoGreen
4 Invoice order Sales order fetched & Invoiced generated in EcoGreen
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COMMAND CENTRE 5 Status - Order Invoiced 1 2
To check orders which had successfully invoiced 2 Select the order number/customer name
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Close the order if needed
COMMAND CENTRE 5 Status - Order Invoiced 3 Verify the details Close the order if needed
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Delivery slip generated in EcoGreen
1. Customer scans prescription 6 Delivery slip Delivery slip generated in EcoGreen
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COMMAND CENTRE 7 Status – In Transit 1 2
To check orders when they are in pending 2 Select the order number/customer name
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Close the order if needed
COMMAND CENTRE 7 Status – In Transit 3 Verify the details Close the order if needed
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COMMAND CENTRE 8 Status – In Delivered 1 2
To check orders when they are in Delivered 2 Select the order number/customer name
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COMMAND CENTRE 8 Status – In Delivered 3 Verify the details
Generate PDF
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Order returned recorded in EcoGreen
9 Returned Order Order returned recorded in EcoGreen
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COMMAND CENTRE 10 Status – Order Returned 1 2
To check orders when they are return 2 Select the order number/customer name
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COMMAND CENTRE 10 Status – Order Returned 3 Verify the details
Generate PDF To close order
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COMMAND CENTRE 11 Customer Confirmed Put on Hold 1 2
Check the list transaction on hold 2 Select the order number/customer name
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Verify all the details & confirm
COMMAND CENTRE 11 Customer Confirmed Put on Hold 3 Verify all the details & confirm
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To check Cancel order list Select Cancel order no/Customer name
COMMAND CENTRE 12 Order Cancel Remarks 1 To check Cancel order list 2 Select Cancel order no/Customer name
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Enter the remark & select Reverify/cancel/order closed
COMMAND CENTRE 12 Order Cancel Remarks 3 Enter the remark & select Reverify/cancel/order closed
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To check Closed order list Select Order no/customer name
COMMAND CENTRE 13 Order closed 1 To check Closed order list 2 Select Order no/customer name
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COMMAND CENTRE 14 Customer Confirmed Verification Pending 1 2
To check Customer verification pending list Select Order no/customer name
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Enter all the relevant information on this screen & click on submit
COMMAND CENTRE 14 Customer Confirmed Verification Pending 3 If Valid 4 If Valid Enter all the relevant information on this screen & click on submit Valid if the prescription is visible clearly Invalid if the prescription is not visible clearly Add new items
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Enter followings & submit
COMMAND CENTRE 14 Customer Confirmed Verification Pending If Invalid 5 Enter followings & submit
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