1. Intermediate Vocabulary
Word 2010
Intermediate Vocabulary

2. Keyed on the first line of the inside address and used to address a specific person or job within an organization
Attention Line

3. Formats and methods of communication used within the business industry.
Business Documents

4. A form of communication used to convey a formal message to 1 or more parties.
Business Letter

5. Punctuation appears after the greeting and complimentary close
Punctuation matches
Example:
Dear Mrs. Johnson, notice the commas
Sincerely yours,
Closed Punctuation

6. Complimentary Closing
The goodbye in a letter
Examples:
Sincerely
With kind regards
Sincerely yours
Complimentary Closing

7. Dateline The date the letter is written
Appears just below the return address
Dateline

8. Listed in chronological order beginning with the most recent.
If not graduated yet, list date of expected graduation
List courses enrolled that directly relate to the position sought
Education

9. Punctuation appears after the greeting and the complimentary close
Punctuation does NOT match
Example:
Dear Mr. Jones:
Thanks in advance, Notice the ; and the ,
Mixed Punctuation

10. No punctuation marks after the greeting or complimentary closing
Example:
Dear Mr. Smith no , or ;
With kind regards no ,
Open Punctuation

11. Personal Business Letter
Business document
Correspondence between an individual and another individual or a corporate entity
Hardcopy
Examples:
Formal thank you letter
Letter of complaint
Letter of application to a company
Personal Business Letter

12. Located on a resume as someone that the perspective employer may contact to find more information about you the applicant
List their name and contact information
Telephone number
Mailing address
Always ask permission from the reference BEFORE you list on a resume or job application
References

13. The initials of the typist of the letter and sometimes the author as well
If you use both the author and the typist initials, the author initials come FIRST
Reference initials are keyed in lower case
Reference Initials

14. Resume Business document One page
A brief and accurate summary of educational and work experiences
Used when applying for a job or asking for a reference letter from school personnel like a teacher or guidance counselor
Create your own or use a template
Resume

15. Salutation The greeting of a letter Examples: Dear Mrs. Johnson
Dear Mr. Smith
Salutation