1. 5 STAFFING and RECRUITING Supervision Today! 7th Edition
Planning, organizing, staffing, controlling, and decision making
STAFFING and RECRUITING 5
Supervision Today!
7th Edition
Stephen Robbins
David DeCenzo
Robert Wolter

2. Chapter Outcomes Describe the human resource management process.
Discuss the influence of government regulations on human resource decisions.
Contrast recruitment and downsizing options.
Explain the importance of validity and reliability in selection.
Describe the selection devices that work best with various kinds of jobs.
Identify various training methods.
Describe the goals of compensation administration and factors that affect wage structures.
Explain what is meant by the terms sexual harassment and layoff-survivor sickness.
Supervision Today!, 7/e
Robbins, DeCenzo, Wolter
© 2013 Pearson Education
Uppers Saddle River, NJ 07458, All Rights Reserved

3. EXHIBIT 5–1 The human resource management process.
Supervision Today!, 7/e
Robbins, DeCenzo, Wolter
© 2013 Pearson Education
Uppers Saddle River, NJ 07458, All Rights Reserved

4. Major U.S. federal laws and regulations related to HRM.
EXHIBIT 5–2
Major U.S. federal laws and regulations related to HRM.
Supervision Today!, 7/e
Robbins, DeCenzo, Wolter
© 2013 Pearson Education
Uppers Saddle River, NJ 07458, All Rights Reserved

5. EEOC Equal Employment Opportunity Commission
Born out of Title VII of the Civil Rights Act
Enforcing body for Title VII
Policies have the force of law
Supervision Today!, 7/e
Robbins, DeCenzo, Wolter
© 2013 Pearson Education
Uppers Saddle River, NJ 07458, All Rights Reserved

6. Human Resource Management
Legal Environment
Affirmative action
Employment planning
Human resource inventory
Recruitment and Selection
Recruitment
Supervision Today!, 7/e
Robbins, DeCenzo, Wolter
© 2013 Pearson Education
Uppers Saddle River, NJ 07458, All Rights Reserved

7. Employment planning Assessing current human resources
Assessing future human resource needs
Developing a program to meet future human resource needs
Recruitment issues
Selection issues
Supervision Today!, 7/e
Robbins, DeCenzo, Wolter
© 2013 Pearson Education
Uppers Saddle River, NJ 07458, All Rights Reserved

8. Recruitment sources Internal Advertising Employee referrals
Employment agencies
Educational institutions
Professional organizations
Temp services
Walk-ins
Online
Supervision Today!, 7/e
Robbins, DeCenzo, Wolter
© 2013 Pearson Education
Uppers Saddle River, NJ 07458, All Rights Reserved

9. Downsizing options Firing Layoffs Attrition Transfers Reduced workweek
Early retirements
Job sharing
Supervision Today!, 7/e
Robbins, DeCenzo, Wolter
© 2013 Pearson Education
Uppers Saddle River, NJ 07458, All Rights Reserved

10. Supervision Today!, 7/e
Robbins, DeCenzo, Wolter
© 2013 Pearson Education
Uppers Saddle River, NJ 07458, All Rights Reserved

11. Selection process Reliability Validity Written tests
Performance-simulation tests
Personality profiles
Interviews
Realistic job preview
Supervision Today!, 7/e
Robbins, DeCenzo, Wolter
© 2013 Pearson Education
Uppers Saddle River, NJ 07458, All Rights Reserved

12. Interviewer behaviors
Review the job description and job specification.
Prepare a structured set of questions.
Review the applicant’s information.
Put the interviewee at ease.
Ask questions and listen carefully.
Close by telling the applicant the next steps in the process.
Write the evaluation immediately.
Supervision Today!, 7/e
Robbins, DeCenzo, Wolter
© 2013 Pearson Education
Uppers Saddle River, NJ 07458, All Rights Reserved

13. Orientation
An expansion on information a new employee obtained during the recruitment and selection stages; an attempt to familiarize new employees with the job, the work unit, and the organization as a whole.
Supervision Today!, 7/e
Robbins, DeCenzo, Wolter
© 2013 Pearson Education
Uppers Saddle River, NJ 07458, All Rights Reserved

14. Determining training needs.
EXHIBIT 5–6
Determining training needs.
Supervision Today!, 7/e
Robbins, DeCenzo, Wolter
© 2013 Pearson Education
Uppers Saddle River, NJ 07458, All Rights Reserved

15. Typical training methods
On-the-job
Apprenticeship
Job instruction training
Off-the-job
Classroom lectures
Multimedia
Simulation exercises
Computer-based training
Vestibule training
Programmed instruction
Supervision Today!, 7/e
Robbins, DeCenzo, Wolter
© 2013 Pearson Education
Uppers Saddle River, NJ 07458, All Rights Reserved

16. Current issues in HRM Workforce diversity Sexual harassment Layoffs
Layoff-survivor sickness
Supervision Today!, 7/e
Robbins, DeCenzo, Wolter
© 2013 Pearson Education
Uppers Saddle River, NJ 07458, All Rights Reserved

17. Sexual harassment
Any unwanted activity of a sexual nature that affects an individual’s employment.
Sexual harassment can occur if verbal or physical conduct toward an individual:
Creates an intimidating, offensive, or hostile environment
Unreasonably interferes with an individual’s work
Adversely affects an employee’s employment opportunities
Supervision Today!, 7/e
Robbins, DeCenzo, Wolter
© 2013 Pearson Education
Uppers Saddle River, NJ 07458, All Rights Reserved

18. What can be considered sexual harassment?
Sexually suggestive remarks
Unwanted touching
Sexual advances
Requests for sexual favors
Verbal or physical conduct of a sexual nature
Supervision Today!, 7/e
Robbins, DeCenzo, Wolter
© 2013 Pearson Education
Uppers Saddle River, NJ 07458, All Rights Reserved