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Healthy Communication

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Presentation on theme: "Healthy Communication"— Presentation transcript:

1 Healthy Communication
Advocating for Your Child

2 About us David Scott, MA, LAC, LPCC Stacy Scott, MEd
Worked in Clinical Behavioral Health for 10 years Experienced in behavioral strategies for children Advocated for children with various agencies: schools, social services, juvenile court, etc. Stacy Scott, MEd Worked in Special Education for seven years Treatment foster parent for six years Advocated for children as a professional and parent

3 Our story Our Heart for Children Treatment Foster Care with PATH
Our Adoption

4 The role of communication
Extremely important in advocating for your child Both verbal and nonverbal How do you obtain what your child needs without angering all of your child’s providers?

5 Communication Elements
Verbal vs. Nonverbal Communication Breakdown of the numbers (with a caveat) 55% is body language 38% is tone of voice 7% is actual words spoke (Mehrabian & Wiener, 1967 and Mehrabian & Ferris, 1967) Three C’s of Nonverbal Communication Context Clusters Congruence Mehrabian, Albert (1972). Nonverbal Communication. Chicago, IL: Aldine-Atherton. ISBN  Context: what environment is the situation taking place, history between the people, a person’s role in the situation (is there a power dynamic) Clusters: Seeing nonverbal cues as they work together, rather than focusing on one cue in isolation Congruence: Do spoken words, match the tone and body language? When someone says, “I’m fine” with slumped shoulders, a frown, and a soft tone, most likely they’re not fine.

6 Nonverbal Communication
Nonverbal Cues to Consider Posture Gestures Facial Expressions Paraverbal Communication Inflection Pacing Pitch Tone

7 Communication Styles Passive Aggressive Passive Aggressive Assertive

8 Professionalism Advocating for your child is your JOB as a parent
Conducting yourself as if you were at a work meeting is EXTREMELY important Imagine yourself in a courtroom. Would your behavior or the way you speak get you charged with contempt of court? If so, reassess and start over!

9 Hot buttons What really irks you? What gets under your skin?
What about how someone communicates to you sets you off? Knowing the answers to these questions will help you be successful!

10 Responding Assertive, assertive, ASSERTIVE!!!!
You can advocate for your child without embarrassing yourself and losing the respect of the professionals in the room.

11 Roadblocks When all of your attempts have failed, what do you do next?
Know the Law! It is there to make sure your child gets what s/he needs Team up with another advocate DD case manager (if applicable) Other professionals involved in your child’s life (therapist, psychologist, psychiatrist, SLP, OT, PT, etc.) Protection and Advocacy Lawyer up!

12 Questions


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