1. Integration Brannan Matherson Product Marketing Manager Microsoft Corporation
Microsoft Virtual Academy
Welcome to Microsoft Virtual Academy. I am Brannan Matherson and I am a Product Marketing Manager with Microsoft on the Windows Server Systems Center and Azure Datacenter Solutions team focused on solutions that help customers deliver more efficient services and solutions to their enterprise through IT.
So far we have been discussing automation and self-service. In this particular session we want to focus on integration, using Orchestrator and how do we think about Orchestrator as a pipeline into the other components that we are using to manage our infrastructure layer and manager our services through the Systems Center 2012 R2 stack.
Let’s dive into what is the concept or what is the idea of how we think about integration and what toolsets and mechanisms do we provide to customers as they think about implementing our solution.

2. Consistent Platform for Datacenter Management
System Center Marketing
11/27/2018
Consistent Platform for Datacenter Management
Challenges of multiple tools and fragmented systems:
Value of a consistent management platform (System Center):
How does data flow from system to system or across databases?
A centralized CMDB for shared data across SC components.
Are processes supported across business units and systems?
Predictable application service levels with 360-degree monitoring, and deep insight..
A consistent platform for Datacenter Management is all about a couple of things and there are some challenges that customers have brought to us and that we want to make sure that we address in terms of delivering an integrated solution.
One is, how does data flow from system to system or across databases or across environments? That is something that customers and that datacenters are being challenged with today. How do those different components touch each other? Whether it be the same suite of products of a differing suite of products. Our process is supported across the business units and the systems themselves. Our there error prone manual tasks that exist today when we think about integration and does it inhibit automation from occurring? Maybe it does, maybe it doesn’t. But, those are some of the things we need to think about when we bring together an integration solution and meet some of the needs that we are seeing in the marketplace today.
So the value of this consistent management platform when we think about how Systems Center provides that management layer over the infrastructure is a centralize CMDB for a shared data across all of our Systems Center components. We are starting to think about, how do we move data from one component to the next because we are thinking about them in terms of scenarios and things that we want to deliver in terms of provisioning the infrastructure with Virtual Machine Manager. Or monitoring that infrastructure with Operations Manager and then telling the rest of the suite in terms of, what are the policies? What are the processes or the people’s steps that need to occur next within that environment. We want a predictable application in service levels with degree monitoring. That is something that is important in giving us deep insight into our application layer. We want to optimize the applications used within the datacenter, whether it be for host scenarios or whether it be the capacity that we need to manage as well.
Then we want to make sure that we definitely meet the needs of extending our access and our management capabilities across other platforms so that is something that we have thought about and we brought into our story and want to make sure that we deliver moving forward.
Error-prone manual tasks where integration, and therefore automation is not possible?
Optimize applications’ use of datacenter, hoster, and capacity with low-friction migration.
Extension to 3rd party management tools.
© 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

3. System Center Marketing
11/27/2018
Orchestrator Toolkit
Command-line activity wizard
Users define activities containing commands running via Windows command shell, PowerShell,
or SSH, and package them into an assembly (.DLL) that can be used with the .NET IP or packaged into a new integration pack
Integration pack wizard
Package orchestrator-compatible activity assemblies and dependent files into a deployable Integration pack file
We have our Orchestrator toolkit and this is really key in terms of thinking about integration and one of the things that I want to think about is our integration pack wizard and that is a big attribute that we are delivering with Orchestrator which helps us to be able to identify in a way what are the integration packs that we need to bring in? What is their status? What are the dependent files that are in this environment that we need to bring in as well to make sure that we have seamless management and we don’t have a disconnect between these different components.
The other is, we also provide a command line activity wizard as well where if you operate best in a Windows PowerShell-based environment we can take advantage of your skill set their as well and provide some scripting and toolsets there. We also have .net integration pack as well which is a big one for our developers so we want to make sure that we bring those capabilities into Orchestrator that enables us to connect to existing investments that you have in your environment today.
Integration toolkit .NET IP
Integration pack to run .NET-based orchestrator-compatible activity assemblies directly.
Contains the Invoke .NET and Monitor .NET activities
© 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

4. Integration Across the Infrastructure
System Center Marketing
11/27/2018
Integration Across the Infrastructure
Inbound to System Center
Bi-directional from Orchestrator
Bi-directional for notifications/reporting
Bi-directional Runbook integration
Virtual Machine Manager
Operations Manager
Orchestrator
BI through Reporting and Dashboards
Runbooks
Configuration Manager
Active Directory
Notifications via Exchange
Service Manager
Service Manager
Data Warehouse
Integration across the infrastructure, what does this look like? First, let’s take a look at Orchestrator. Orchestrator is where we have the key piece to connect to each of our components within the enterprise as well as third party assets as well. So Orchestrator touches Service Manager and this is where I think about the Runbooks that I have in Orchestrator as well as the data that I need to bring into the CMDB and the Databus is what is going to be very helpful in helping us to be able to achieve this capability.
So I have bidirectional connector that brings information in between those 2 points, between the Runbooks and between the CMDB.
Next, I have all of my suite of products, right? I have components that exist within Systems Center as well as my workloads and my third party management tools that go into Orchestrator or that come into Service Manager as well. I then have automation commands that I am now distributing to Systems Center, through our third party tools and now with Exchange, Azure, as well as even SharePoint and with out Orchestrator SharePoint integration pack. I then have inbound data that I am going to be bringing in for the use of notifications; notifications from the perspective of, I need to know what the status is of a given process, of a given activity that is occurring within my environment and then passing that information onto the Service Manager data warehouse which you will see there on the right. This is where I have captured information, usage information, performance information, service information and now I can deliver that in terms of reports and reporting is where the insights help us make better decisions within the environment.
Microsoft Exchange
(Admin + User)
Centralized
CMDB
Azure Cloud
Management
Automation commands issued to System Center, third-party tools, Microsoft Exchange and Azure
Bi-directional connector for automation activities and executing automation workflows
Inbound and outbound notifications and Business Intelligence
Configuration items and automation data populated into CMDB
Third-party Management Tools
© 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

5. Monitoring Orchestrator Runbooks
Microsoft Management Summit 2013
11/27/2018 8:52 AM
Monitoring Orchestrator Runbooks
Operations Manager management pack
Infrastructure and roles
Services
Events
Custom management pack for runbook monitoring
Job history
Queue
Real time job dashboard
I don’t want us to also forget about our integration with Operations Manager that we are actually able to monitor Orchestrator Runbooks and we are able to get information about that within the Operations Manager consult in terms of the infrastructure and roles, the services, events that may be occurring.
This information is all gathered through what is called Management Packs and we will bring in Management Packs across the suite that helps us integrate and be able to manage tasks and activities within those other components. We also have a custom Management Pack for Runbook monitoring and this is where I am able to monitor the job history, the queue. I want to know real time information around how am I performing. You will see a dashboard that is similar to this, what you see on the screen in terms of where I am seeing performance, where I am seeing growth, where I am seeing potential thresholds being met and I can look at a number of attributes within that monitoring and that is why this is called the Orchestrator overview is where I can gather all that information moving forward.
© 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

6. Service Manager and Orchestrator Integration
Action Request
Collect
Validate
Record
Execute
Service Manager
Orchestrator
The Service Manager and Orchestrator integration piece is where what is really key in terms of really bringing in the policy, processes together with the actual Runbooks and execution of systems that needs to occur. I have some action requests. I need to collect that information. I need to validate that information. I need to record it, hence the CMDB. I then need to execute on those steps and that’s what is done within Orchestrator itself so that process is really how we see it moving throughout the cycle or throughout the workflow that you may have within your environment.

7. Integration Packs for Automation Across Clouds
System Center Marketing
11/27/2018
Integration Packs for Automation Across Clouds
Microsoft Cloud
Private Cloud
Service Provider
Partner enabled IP’s
BMC
Dell - AIM
NetApp - OCPM
Cisco
UCS
NCM JaxMP/Frysoft
Vision Solutions - DoubleTake
Kelverion
ServiceNow
Data Manipulation
HTTP Applications
Out-of-the-box
All Systems Center Components
Active Directory
Exchange (User and Admin)
IBM Tivoli Netcool/Omnibus
HP (OM, SM, iLO)
Windows Azure
SharePoint
FTP
VMware vSphere
Orchestrator integration enables Microsoft and third-party platforms to coordinate and use operational data in the infrastructure across varying cloud scenarios (on-premises, Microsoft cloud and service provider clouds)
Out-of-the-box
All Systems Center Components
Active Directory
Exchange (User and Admin)
IBM Tivoli Netcool/Omnibus
HP (OM, SM, iLO)
Windows Azure
SharePoint
FTP
VMware vSphere
Orchestrator integration enables Microsoft and third-party platforms to coordinate and use operational data in the infrastructure across varying cloud scenarios (on-premises, Microsoft cloud and service provider clouds)
Now, integration packs, as we have been talking about, helps us be able to manage tasks and processes across multiple clouds. Within our cloud OS vision we see the datacenter as expanding boundaries. It is no longer just in one place. We take advantage of assets as they may exist in multiple locations. That can be on premises or our private cloud, that is Windows Server plus Systems Center or it may be our public cloud which is Windows Azure or even your Service Provider environments and that may be a mixed environment that they may be using within their own solution or their proprietary solution that we can now bring extensibility into the story.
So, out of the box you are going to get access to all of the System Center components. You are also going to get Active Directory, Exchange, both the user and the admin components. You are going to take advantage of, we have some toolsets with IBM, HP, even VMWare. Then we also have Windows Azure and SharePoint as well so within R2 we are going to see it is under those top level ones that are really exciting for us to expand into managing our workloads even better. Microsoft workloads run best on the Microsoft platform and so we are taking advantage of that connectivity or that integration with Exchange with SharePoint, with Windows Azure; expanding out into managing those environments in the cloud.
Now, we also have partner enabled IPs which are also brought into the story as well and this is where we take advantage of things that they have built that are supported. Now, some of these do have additional costs associated with them, but these are also very, very effective for you to manage those environments that you may have, BMC, NetApp, Cisco, Vision Solutions are just some to name a few and then we have some others that are not formally supported, but are provided through the community, the Microsoft community to provide a broader breath of solutions which you can bring in to manage and integrate into Orchestrator and into your Systems Center Suite for better management of your stack.
New capabilities in R2
© 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

8. Activity Categories and Key Capabilities
TechEd 2013
11/27/2018 8:52 AM
Standard Activities
Activity Categories and Key Capabilities
System Functions
Scheduling & Monitoring
File Management
Notification
Event Logging
Utilities
Runbook Control
Powershell / .NET Scripting
Run Programs
Linux / UNIX Shell Scripting
SQL DB Connectivity
File System & Windows
© 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

9. Demo
I am going to go over to Orchestrator to take a look at the Runbook Designer console and where you will be able to click on each of the necessary Runbooks so let’s take a look.
I have my console up and running and you will notice that again I have a number of Runbooks on the left hand side, but on the right side are where all of my activities lie. Within those activities you will see a number of categories. You will see some standardized categories up here towards the top in the SQL, execute PowerShell script, text manipulation. You will notice our Windows Azure Integration and I now can think about connected to activities for Windows Azure and doing Azure deployments or Azure Cloud Services. I want to think about storage. I want to perform some tasks in storage and virtual machines that may exist in Azure.
I also have, at the bottom here, you will notice some of my System Center components; Configuration Manager, Operations Manager, Service Manager, Virtual Machine Manager, as well as third party tools such as VMWare, HP is another to name some, BMC; so they are all here which we have brought in and you can download these on the download center and you can bring these on as Orchestrator add-ons and extensions and we have these available for R2 and are now available for you to start installing and playing with within your environment, but what does it look like when I am actually in one of these consoles? For instance, if I am in Service Manager you will notice that I have a number of different commands that I can bring in between create change with a template. I can create an incident with a template and I have used it in this particular Runbook.
So, in my Incident Management Runbook I have a Service Management set of tasks and then I have a Runbook that is called Incident Management and I have a task here where I am actually taking advantage of the Service Manager incident where I want to bring in an incident template and you will notice that I have the attributes that I can see about the template, about the object itself. I class it as an incident, I have identified or labeled the incident template as solver issue incident template. You will have a number of information about the fields that are associated with this particular object all brought in through the flexibility with the integration pack.
As another tool, perhaps I want to look at VM Management. Here is another one that I have created. I have a get VM template where I am actually going to bring in integration with virtual machine manager and I can grasp more information about what that looks like by opening this up here and I can see I am connected to the 2012 virtual machine manager object here and that is brought to me through the integration with virtual machine manager as you see here. I click on that and I can select different objects within my template itself and it is a basic drag and drop process that we would apply to an open canvas that we may have available to be able to start to create this Runbook. As you notice, when you do this to inhibit breaking down or breaking some process that I may have in production, I want to make sure that I check this out. You will notice that I try to drag and drop that in there and it said, do you want to check out this Runbook? Yes I do because I don’t want to inhibit an existing running process that is already in my environment and cause problems with my infrastructure today. So, I want to make sure that I check that out and I am able to do that as I play with a given Runbook.
Another feature, another attribute here is that I have Runbook Tester which enables me to be able to test a Runbook that I am starting to play with and put together. You will notice that I am going from initiate a VM repair. I want to go call and identify that VM and then I want to go physically repair that VM and perform some tasks on it to ensure that VM is up and running in case an issue has come up or a problem has occurred. So, I would click on Runbook Tester and again it looks like it is still processing the checkout of this particular Runbook. I then want to make sure that I can go ahead and perform those tasks, run through it. It will tell me where I fail and I can debug it right here within this console, within a window that pops up in this console and then be able to perform those tasks.
That is how I will perform, take advantage of the integration pack center within Orchestrator for all of my System Center components, third party tools and some Windows Server and Windows Azure components as well.

10. Enabling Access to the Public Cloud
System Center Marketing
11/27/2018
Enabling Access to the Public Cloud
Azure Integration Pack
Add a management pipeline from on-premises to include recourses in the cloud, like virtual machines, with Azure Cloud Management
Automation and services across the cloud
Let me go back to my slides and I will continue to talk about, how do these integration packs provide more flexibility and what tasks can I perform with them today?
All right, so as we just talked about the number of actual integration packs that we see today, we have the Azure Integration Pack. This one is going to help enable us to perform more tasks in the public cloud space where I can add a layer of management and manage some VMs and perform some tasks that may exist in that cloud. It is a connectivity with Orchestrator and Service Manager to be able to provide me the ability to be able to do that.
Some of the things that I can do, I have the Azure cloud services. I can do Azure deployments. I can manage Azure storage. The VMs themselves, the images and a number of other tasks that are blocked in that total up to approximately 60 to so activities that you now have the ability to be able to manage with this pack.
Azure Cloud
Management
Orchestrator
Service Manager
Runbooks
Centralized
CMDB
© 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

11. Windows Azure Category Activities Azure Azure Cloud Services
TechEd 2013
11/27/2018 8:52 AM
Windows Azure
Category Activities
Azure
Azure Cloud Services
Azure Deployments
Azure Storage
Azure Virtual Machine Disk
Azure Virtual Machine Images
Azure Virtual Machines
63 Activities
Some of the things that I can do, I have the Azure cloud services. I can do Azure deployments. I can manage Azure storage. The VMs themselves, the images and a number of other tasks that are blocked in that total up to approximately 60 to so activities that you now have the ability to be able to manage with this pack.
© 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

12. Exchange and SharePoint
TechEd 2013
11/27/2018 8:52 AM
Exchange and SharePoint
Integration Packs
Scenarios
Microsoft
Exchange
SharePoint
Community
Exchange Mail
Exchange Mgmt
Monitor Mailbox
Create Calender Requests
Bulk Mailbox Migration
Work with Documents
Work with Lists
Query
From a workload perspective we have Exchange and SharePoint where I have integration packs for Microsoft Exchange where I think about both the user and the admin perspective as well as SharePoint and I want to think about monitoring a mailbox or managing documents and lists and building out queries. The community has built out through some integration packs as well through managing Exchange Mail as well and Exchange Management so we want to make sure that you are able to look at all the scenarios that you may want to leverage to be able to do that.
© 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

13. Partners Integration Packs Scenarios HP iLO and OA
TechEd 2013
11/27/2018 8:52 AM
Partners
Integration Packs
Scenarios
HP iLO and OA
HP Operations Manager
HP Service Manager
IBM Tivoli Netcool/OMNIbus
VMware vSphere
BMC Remedy
Kelverion
Out-of-Band Server Mgmt
Alert Forwarding
Auto-generation
Automated Alert Remediation
VM Provisioning
When we think about partners, a list of partners that we provide integration packs for and the scenarios where they may want to do that. Alert forwarding, auto generation, VM provisioning in some cases may be some of the activities that we may want to perform.
© 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

14. Representational State Transfer (REST)
TechEd 2013
11/27/2018 8:52 AM
Representational State Transfer (REST)
One Activity - Invoke REST Service
Transactional communication with RESTful web services
Windows Integrated and Certificate+based Authentication
Opens Possibilities of Interaction Between Orchestrator Instances
Let’s not forget about REST or Representational State Transfer. This is a big activity where we want to invoke a REST service and we have a number of different tools where we can enable this through web services to provide the ability to build this into your workflows and into your activities that you are going to be building and it provides more flexibility for Orchestrator and expand in Management Tasks that you can do within IT.
© 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

15. Cloud Services Process Management Pack
System Center Marketing
11/27/2018
Cloud Services Process Management Pack
Model extensions
Project, Capacity pool, Cost center, Logical network, Placement tag, VIP template…
20+ service request templates
Provision VMs
Project creation
Capacity management
Automated work item activity templates
Service request templates
20+ request offerings
Subscribe resources
Register a tenant
Request service
Service catalog content
Based on service request templates
There is also the Cloud Services Process Pack and this is something that we bring into Service Manager where we actually think about there are both components that are brought into Service Manager as well as Orchestrator Runbooks and we have a number of Runbooks that we are leveraging and workflows that come with the CSPP. This is an additional download that is brought in through the download manager, the download center on Microsoft.com and it provides model extensions where I want to think about managing capacity. I want to think about my logical networks, placement tags. I have a number of request templates that it brings in. A number of request offerings that it also brings in on top of all the Runbooks that are brought into Orchestrator so this is just something that I plug on to take advantage of managing my private cloud infrastructure in addition to what I already have out of the box with Service Manager and Orchestrator.
Runbooks/workflows
New Runbooks for Orchestrator and workflows for Service Manager to automate request offering fulfillment
Cloud Service Process Pack is add-on to Systems Center and integrates with Service Manager in R2
© 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

16. Orchestrate Cross-platform Deployments
11/27/2018
Orchestrate Cross-platform Deployments
Connecting Ops Manager to 3rd party management platform
Runbook awaits alert and kicks off alert in 3rd party platform
Temp DB to handle multiple alerts
Apply redundancy when forwarding alerts
So if I think about cross platform deployments and what Orchestrator can do there, it is now where I am starting to take advantage of third party integration packs that allows me to be able to kick off some commands and take advantage of, in this case, Operations Manager. Where I am waiting for an alert and I want to kick off that alert before some tasks because I want to then know what alerts are coming up in Ops Manager and send that off to Service Manager. Then I will call for a number of different activities and then forward those alerts onto the necessary environments or necessary tasks that I want to perform.
Orchestrator
© 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

17. System Center Marketing
11/27/2018
Topics Covered
Automation and self-service Overview
Self-service for the cloud tenant
System automation
Process automation
Integration
That is basically how I can see the integration packs and the integration story within Systems Center 2012 R2 Orchestrator, bringing to life a number of activities. This kind of sums up the entire automation and self service story all the way from self service for the cloud tenant, system automation with Orchestrator, process automation using investments with Service Manager and Orchestrator and then the integration with Orchestrator out to the rest of the System Center stack as well as third part tools
© 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

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I really appreciate your time and walking through this session on automation and self service. It has been a pleasure to provide some more insight to you as you take this information, following this presentation. We have additional slides in the appendix that you can learn more about the integration story and more about the automation story and more about the self service.
We would love for you to go into TechNet into the download center and get your hands on System Center R2 and Service Manager and Orchestrator and download it and start playing with it within your environment. We also encourage you to go check out our virtual labs that we have created on TechNet. We have a number of labs and some specific scenarios that we have created to give you step by step guidance into how to set some of these unique tasks up, some of them more complex and some of them less complex according to your needs. Of course, continue to come back to learn more from Microsoft Virtual Academy in terms of the Systems Center 2012 R2 capabilities and the number of different sessions that we have.
I will also be doing the IT service management which builds on the processes that we have had for Service Manager and we welcome you at anytime. Thanks again. My name is Brannan Matherson.
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