1. Clearing the Path for Student Success The Role of the Registrar
Rebecca Mathern
University Registrar
Oregon State University

2. Student Success and New practices
Recent advent of national projects to help us achieve the holy grail – STUDENT COMPLETION!
Lumina and the expanded transcript
University Innovation Alliance (collaboration with other colleagues)
EAB SSC (Campus, Advising Hub)
Unizin (LoudSight, Blue Canary, Instructure)

3. Current state vs proposed solutions
Using currently owned or cloud operated tools to focus on graduation, retention and student success vs
Purchasing new software that promises a quick win and increase in student success
How do you separate the wheat from the chaff?

4. Data Analytics as part of the solution
Number of new staff dedicated to the analytics
Purpose of analytics
Understanding data versus achieving student
behavioral change or delivering needs to students

5. Welp- that’s a LOT of work
What do we do?
How do we react when they “need” information and data from us but we have other work to do?
How do we help others measure the outcome to determine what will be fruitful?

6. How the Registrar CAN be helpful
Plan your work.
Create a cogent, logical and straightforward plan with rationale (and maybe even some data to support it).
Get buy-in.
Communicate with others.
Monitor and adjust as needed based on what others are doing.
Work your plan.

7. Foundational work If you don’t have this- create it…with your team.
Mission
Vision
Goals
Values
Identify why this must be connected to the student success initiatives of your institution. If its not, is it relevant?
This foundational work should support the plan AND should directly tie to the institutional mission and vision.

8. The Office of the Registrar
Mission The Office of the Registrar ensures Oregon State’s institutional integrity by providing enrollment and instructional services, maintaining academic history, and supporting students, faculty and staff. Vision We are innovative University partners providing a clear path for student success.
Office of the Registrar

9. Office of the Registrar Goals
Improve information and communication to equip students, faculty and staff with the tools and information they need to be successful.
Goal 2
Streamline and optimize Office of the Registrar processes and services to ensure that students, staff and faculty have resources available in a timely manner.
Goal 3
Create an organizational culture that attracts and retains excellent staff; develop effective organization structures and systems for the 21st Century university
Goal 4
Create a clear path for students to efficiently reach their academic goals and increase retention, graduation rates, and academic success.
Goal 5
Provide timely, accurate data to inform strategic decisions for students, faculty, and staff.
Goal 6
Enhance and safeguard institutional integrity to elevate the value and reputation of Oregon State University; increase expertise and confidence across the university.
Office of the Registrar

10. Assign projects and work
Align to goals and vet against values and mission.
Create a timeline for the projects that supports the student success initiatives that we are being asked to react to.
Projects should naturally reduce barriers for students and increase their success.
Projects should be internally driven and externally driven.
Some the office creates because it knows what must occur and some are performed as a result of the requests external to your office.

11. Present the plan
OSU OtR Roadmap

12. Office of the Registrar
Year
Summer Term
Fall Term
Winter Term
Spring Term
Attendance Track INTO OSU
Done
Course Maps in Planner Templates
Advising Student Profile XE
April 2017
Assign Planner Templates to New Freshman
Canceled
MyDegrees Upgrade
Early Alert Reporting
Name in Use Legislation
INTO OSU Pathways in MyDegrees
Student Success Collaborative
Midterm Grade Collection INTO OSU
Online Major Change Build and Implement
In Progress
Scheduler
Online Major Change Analysis
Innovative Course Offerings
On Hold
Registration Review of Mods
Course Planning Software
Automated Pre-Req Deletion
Not Started
MyDegrees Course Forecasting
Degree Clearance Improvements
Pre-req Checking in MyDegrees
Institutional Awarding
Mid-Term Grading OSU-wide
Student Tracking toward Graduation
Automatic Advisor Assignments
Expanded Transcript
SEP Analysis of Assigned Templates from Spring 2016
Proxy Access for Student Data
Portal Upgrade
Mobile Delivery of Information to Students
MyDegrees Upgrade (CORE Reports)
In progress
Gender and Sexual Orientation Data Collection
Faculty Grading XE
Summer 2017
Mass Hold Process
Registration XE
Online Catalog Implementation
Course Overrides through Self-Service
Early Alert Proactive
Priority Registration Improvements
Banner XE Admin Interface Implementation
Cluster of First Year Templates
Student Retention and Performance Reporting with CORE
CRM
Reverse Transfer
PDF Diplomas
Office of the Registrar

13. Present the rationale for the work
Student Success Flowchart
Getting buy-in from leadership
(also, it’s important to ensure that the plan rolls up into the broader plans)

14. Course Forecasting Flow
MyDegrees
Major Maps
Student Educational Planner
College Scheduler
Registration
Grades
Catalog
CLSS
Real Human Brains
Course Forecasting

15. Communication Presentations Feedback Demonstrate successes
Share out regarding failures and lessons learned

16. Go back to the plan Keep going back to the plan
If you lose steam, go back to the plan.
Remind people of the plan regularly

17. Staying power (WORK YOUR PLAN)
Stay in front of people.
Remind them of the same thing over and over.
Keep in mind that you understand the ins-and-outs of your projects and why they are important but others don’t necessarily have the same understanding.
People need to learn and relearn why you are doing something in order to fully support it.

18. Questions? Comments? Ideas?
Contact me: Rebecca Mathern University Registrar Oregon State University