2. Among alternatives” “It is process leading to
Selection of a course of Action
Among alternatives”

4. Inner Awareness
Sensing of knowing outside the area of logical thought
Knowing something without conscious use of reasoning

5. “Imagination is more important than knowledge
“Imagination is more important than knowledge. For knowledge is limited to all we now know and understand, while imagination embraces the entire world, and all there ever will be to know and understand.”
- Albert Einstein 

6. Read & study about great personalities
Watch great movies
Learn historical lessons
Listen to great orators
Think
Sequence your thought for clear projection
Practice doing

7. Art of reaching agreement by resolving differences through creativity
Styles
Quick – Negotiate in Hurry
Deliberate – Involves cooperation & relationship building to reach agreement- Win- Win

8. INVESTIGATE What do you want? What does the other side need?
Decide on the style
What are the consequences of each side?

9. PRESENTATION Prepare other side’s case
Present the reasons for your side better
Planning sheet
Issues involved
Realistic, possible, worst

10. BARGANING When in doubt, ask questions! Open Questions
Reflective questions
Tactics

11. AGREEMENT Arrangements should be neutral & comfortable
Pay attention to what others say
Screen out all visual distractions
Listen to responses
Proactive VS. Reactive Behaviour

14. Decide if the SME involvement is required
Research options
Understand the motivators of affected stakeholders
Know the impact of each option(time, cost, quality, scope)
Risk Assessments
Timing Issues (Urgency, Best time to meet)
Summarize pros & cons
Cultural Considerations
Set the agenda, facilities, timeslot & refreshments

15. ETHICS Ethics are guiding principles
Moral principles that govern a person's or group's behavior.
Ethics are virtues such justice, charity and generosity benefit the person and the society.

16. Traits of a Ethical Leader

17. Craftsmanship is another word for quality.
Craftsmanship & Quality are NEVER an Accident.

18. The Seven Habits of Highly Effective People
Independence
Habit 1: Be Proactive
Take initiative in life by realizing that your decisions (and how they align with life's principles) are the primary determining factor for effectiveness in your life. Take responsibility for your choices and the consequences that follow.

19. The Seven Habits of Highly Effective People
Independence
Habit 2: Begin with the End in Mind
Self-discover and clarify your deeply important character values and life goals. Envision the ideal characteristics for each of your various roles and relationships in life.

20. The Seven Habits of Highly Effective People
Independence
Habit 3: Put First Things First
Prioritize, plan, and execute your week's tasks based on importance rather than urgency. Evaluate whether your efforts exemplify your desired character values, propel you toward goals, and enrich the roles and relationships

21. The Seven Habits of Highly Effective People
Interdependence
Habit 4: Think Win-Win
Genuinely strive for mutually beneficial solutions or agreements in your relationships. Value and respect people by understanding a "win" for all is ultimately a better long-term resolution

22. The Seven Habits of Highly Effective People
Interdependence
Habit 5: Seek First to Understand, Then to be Understood
Use empathic listening to be genuinely influenced by a person, which compels them to reciprocate the listening and take an open mind to being influenced by you. This creates an atmosphere of caring, and positive problem solving.

23. The Seven Habits of Highly Effective People
Interdependence
Habit 6: Synergize
Combine the strengths of people through positive teamwork, so as to achieve goals no one person could have done alone.

24. The Seven Habits of Highly Effective People
Continuous Improvement
Habit 7: Sharpen the Saw
Balance and renew your resources, energy, and health to create a sustainable, long-term, effective lifestyle. It primarily emphasizes exercise for physical renewal, prayer (meditation, yoga, etc.) and good reading for mental renewal. It also mentions service to society for spiritual renewal.

25. Effective Leadership

26. Traits of Effective Leader