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Winning with the Public Sector
EPIC 2016 Conference November 2, 2016
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Introductions Toby Tobin – EPIC Business Essentials, National Sales Manager Wayne Casper – National IPA Vice President, West Region Victoria Stringham – National IPA Business Development Mgr Rachel Weishaupt – National IPA Marketing, Sr. Portfolio Mgr
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Why Are We Here? Introductions – Meet the Team
Better understand Cooperative Purchasing Learn how to leverage the National IPA Team Understanding your contract How to sell your contract Share success stories Boot Camp participants are better informed and more confident to make the sale!
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COOPERATIVE PURCHASING 101
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What is Cooperative Purchasing?
Also known as “piggy-backing” A procurement method whereby a qualifying entity goes through the procurement process and awards a contract to one or more vendors. This contract can be utilized by other entities w/the same terms and conditions “Group Buying” Traces back to the 1800’s Aggregate purchase volume for better pricing discounts Sam’s Club & Costco All markets – Healthcare, Government, Private Sector
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Any agency that exists for public benefit
Eligible Agencies States Cities/Municipalities/Counties Public & Private Educational Systems K-12/Primary Ed Higher Education Independent Special Districts Airports/Mass Transit/Housing Authorities Utilities (Gas, Electric, Water/Sewer) Non-Profits Churches/Religious Institutions YMCA/Red Cross/Boys & Girls Clubs/Credit Unions Ask us if you aren’t sure about an agency’s eligibility Any agency that exists for public benefit
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Tremendous Market Potential
87,000 Public Agencies Across the US ALL are eligible to use National IPA contracts
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Cooperative Purchasing Trends
A survey of public agencies* revealed: 94% Use cooperative contracts as part of overall procurement strategy 47% Indicate use of cooperative purchasing will increase 45% thought there were too few local options 92% said saves time 77% said saves money * States, counties, municipalities, K-12 and higher education Source: Government Procurement Magazine
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Why Use Cooperatives? Budgets and personnel are being cut, leaving limited staff to handle procuring contracts with Suppliers Best-practice trend throughout public procurement profession Time Savings Expense Savings Contract Flexibility Reallocation of Resources Superior Contracts
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ABOUT NATIONAL IPA & TCPN MERGER
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What Does The Merger Mean To You?
National IPA Differentiators TCPN Differentiators Leading national cooperative for public agencies and educational institutions RFP process with a lead agency model Most experienced team in the cooperative purchasing industry Marketing initiatives Cooperative purchasing thought leadership Leading national cooperative under TX State Law – Region 4 Education Service Center Lead agency RFP process is ISO-9001 certified Third-party compliance reviews routinely monitor contracts More sales resources More selling opportunities Greater market awareness Your best partner in public procurement!
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Who Are National IPA & TCPN TOGETHER?
Fastest growing cooperative purchasing organization for public agencies in all 50 states Aggregates the purchasing power of participating public agencies across the U.S. in order to receive volume discounts from Suppliers Cooperative programs are optional to use, with no minimum purchase requirements NON-BINDING NON-EXCLUSIVE NO COST TO JOIN
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Fastest Growing Cooperative
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Participating Agency Mix
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Publicly Awarded Contracts
Each contract has been obtained through a competitive Request for Proposal (RFP) process by a lead agency State, City, County, Educational System, Government Entity RFP includes “cooperative ” or “piggy-backing” language Upon award to the successful proposer, most agencies/non-profits may “piggy-back” off the contract
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Our Lead Agencies
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Industry-Leading Suppliers
Complete list on
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Industry-Leading Suppliers
Complete list on
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Why National IPA/TCPN? EXPERTISE
Largest K-12 & City/County Cooperative Program with more dedicated resources than any other Cooperative: Regional Manager Teams Business Development Team Marketing Team Contracting Team Well-recognized public lead agencies Fastest growing cooperative over past 5 years
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National IPA Regional Managers
Regional sales support/training Share market intelligence / prospects / generate leads Bridge the gap between end users & procurement KEY TO SUCCESS: Regular engagement & communication!
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State/Local Government Team
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Higher Education Team
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ABOUT THE CONTRACT
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All Contract Documentation available at
Master Agreement Contract Term March 1, February 28, 2018 2 Optional one-year renewals All Contract Documentation available at
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National IPA/TCPN Certification
See Toby after this seminar Buying group websites Independentstationers.coop/EPIC Pointnationwidedealer.com
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AEPA vs. National IPA/TCPN
Which contract is better? The overall pricing is very similar National IPA contract has NO restrictions Ability to sell complete offering Pricing flexibility ensures dealers a healthy profit National IPA/TCPN has Regional Sales Managers to support Dealers
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TOOLS FOR USING THE CONTRACT
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Selling Toolkit National IPA/TCPN Tri-fold Handout
National IPA/TCPN Regional Manager Maps Selling Quick Guide - Tips & FAQs Cooperative Purchasing Article Co-Branded IS/EPIC Flyer
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Strategic Partners National IPA and IS/EPIC are strategic partners
Work jointly with your National IPA Regional Manager to create a strategy for growth (local training, targets, etc.) Identify SLED/Non-Profit customer targets: That are under-performing That have stand-alone contracts That have diversification goals
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Our Procurement Expertise
National IPA employs more public procurement professionals than any other national cooperative Certified public procurement officials Assist with legal and procurement process questions In-depth knowledge of state & local statutes Your resource for technical questions and inquiries regarding procurement and the contracting process
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Dedicated Marketing Co-Marketing Efforts Collateral Materials
National & Regional Trade Shows Regional National IPA Summits Website Presence Targeted Campaigns IS/EPIC-driven Promotions Dedicated Resource Rachel Weishaupt – Sr. Portfolio Mgr
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Web Site Dedicated Landing Page
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SPEAKING WITH PROCUREMENT
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Regional Managers are your best resource
Know The Basic “Rules” Each state has governing statutes for cooperative purchasing Have a copy of that statute (or use National IPA website) Local ordinances or individual policies may also be in place National IPA Regional Managers can help interpret rules Remember, government customers are risk adverse and careful not to be on the front page of the newspaper! Regional Managers are your best resource
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Sell the Award to Procurement
Engage highest procurement official Sell the IS/EPIC value proposition Sell the value of the co-op program Competitively bid Saves time + money No fees or obligations Share success stories – referrals and testimonials help make Purchasing more comfortable Stay in front of the bid process Engage at Senior Level Sell Value Be Pro-Active Engage your Regional Managers
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Good Words vs. Bad Words Do say (good words) . . . Piggyback
Cooperative purchasing Competitively solicited Publicly awarded Lead agency Best Value Rebates Already been bid Don’t say (bad words) Negotiated Avoid the bid process Circumvent the bid Kickbacks Ni-Pa
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Common Objections I’m not a member of National IPA
I can’t buy off a cooperative contract, only the State contract I’m not sure this will satisfy our procurement policies/process We like the contract we are on now (status quo) We’re big and can do better by bidding our own contract I may lose my job or won’t be needed (usually unsaid)
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Selling to Public Sector
Share any challenges you’ve had working with GOVERNMENT CUSTOMERS
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In Summary Remember the Basics
Have basic knowledge about cooperative purchasing & terminology Understand the state/local statutes and purchasing regulations Engage your National IPA resources to help with questions Be prepared to direct customers to
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Use all the tools available for your success!
In Summary IS/EPIC has a solid contract through National IPA Use all the tools available for your success! National IPA Regional Managers Customized Hot Listing Free next-day delivery Aggressive Rebates Marketing Support
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OPEN FORUM DISCUSSION
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